Ping Identity Outage History

85 incidents recorded over the last 365 days, 54 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Ping Identity status99.80% uptime history

Every Recorded Ping Identity Incident

Ping Identity incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026PingOne DaVinci - US Geography - Elevated Delay for AnalyticsThe DaVinci Analytics delay has stayed near zero for 45 minutes. We've identified a few factors that could have contributed to the delays, which we will continue to explore. For the latest information regarding this…2h 28mResolved
Oct 24, 2026Emergency Maintenance - PingOne Advanced ServicesThe scheduled maintenance has been completed.240h 0mScheduled
Oct 24, 2026Emergency Maintenance - PingOne Advanced ServicesThis incident has been resolved.12 minResolved
Oct 23, 2026Emergency Maintenance - PingOne Advanced ServicesThe scheduled maintenance has been completed.12h 45mScheduled
Oct 6, 2026PingOne services impactedThis incident has been resolved; services in all geographies have been recovered for the past 60+ minutes. If you would like to receive the Root Cause Analysis when it becomes available, please submit a support ticket…3h 59mResolved
Oct 2, 2026PingOne MFA - Global - DegradationThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.42 minResolved
Oct 1, 2026PingOne Directory - Global - Admin UI - DegradationThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.34 minResolved
Sep 30, 2026Backend Infrastructure MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Sep 29, 2026PingID iOS app crashes affecting authenticationsPing Identity has identified an issue in Google Firebase, a third-party service used by the PingID iOS app. Some users might experienced an unexpected app closure when opened the app or attempted authentication. The…-590 minResolved
Sep 24, 2026PingOne for Enterprise - NA region - SSO and Admin DegradationThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.1h 8mResolved
Sep 17, 2026PingID - EU Geography - DegradationThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.56 minResolved
Sep 16, 2026PingOne for Enterprise dock and administration increasing errorsThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.8h 19mResolved
Sep 16, 2026Backend Infrastructure MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Sep 16, 2026Customer Support Portal degraded performanceThis incident has been resolved.4h 41mResolved
Sep 10, 2026PingOne Authorize - Planned Maintenance (United States)The scheduled maintenance has been completed.3h 0mScheduled
Sep 9, 2026Backend Infrastructure MaintenanceThe scheduled maintenance has been completed.341h 0mScheduled
Sep 9, 2026PingOne Authorize - Planned Maintenance (Canada)The scheduled maintenance has been completed.2h 0mScheduled
Sep 9, 2026PingOne Authorize - Planned Maintenance (Europe)The scheduled maintenance has been completed.2h 0mScheduled
Sep 8, 2026PingOne Authorize - Planned Maintenance (Australia)The scheduled maintenance has been completed.2h 0mScheduled
Sep 8, 2026PingOne Authorize - Planned Maintenance (Singapore)The scheduled maintenance has been completed.2h 0mScheduled
Sep 4, 2026PingOne Advanced Services - US East / US West - Logging Systems DegradationThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.2h 51mResolved
Sep 2, 2026PingOne DaVinci - Europe - DegradationThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.1h 4mResolved
Sep 1, 2026PingOne Advanced Identity Cloud - US Central Region - Service DisruptionThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.2h 16mResolved
Aug 26, 2026Backend Infrastructure MaintenanceThe maintenance that Ping Identity had scheduled for August 26th between 1300 UTC and 1700 UTC will be rescheduled to a later day, which will be posted separately to the status page.4h 0mScheduled
Aug 20, 2026PingID - US Region - Service DisruptionThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.1h 5mResolved
Aug 20, 2026Backend Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 16, 2026Increasing error rate in AP regionThis incident has been resolved.44 minResolved
Aug 16, 2026Increased error rate in AP regionThis incident has been resolved.47 minResolved
Aug 5, 2026Scheduled Maintenance: .com.au / .asia Davinci Services - no downtimeThe scheduled maintenance has been completed.3h 0mScheduled
Aug 5, 2026PingOne Dock Intermittent High Response TimeThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.1h 1mResolved
Aug 4, 2026Degraded performance for ForgeRock Authenticator appThe availability of the ForgeRock Authenticator App on Google Play Store is intermittent in some regions. The issue has been identified, and re-verification of the app on the Google Play Store is in process. This could…-715 minResolved
Jul 29, 2026Database maintenance for PingOne in EU RegionThe scheduled maintenance has been completed.4h 0mScheduled
Jul 28, 2026Database maintenance for PingOne in NAThe scheduled maintenance has been completed.4h 0mScheduled
Jul 27, 2026Database maintenance for PingOne in AUThe scheduled maintenance has been completed.4h 0mScheduled
Jul 27, 2026PingOne Database Maintenance [CA Region]The scheduled maintenance has been completed.4h 0mScheduled
Jul 23, 2026PingOne Database Maintenance [SG Region]The scheduled maintenance has been completed.4h 0mScheduled
Jul 22, 2026Database maintenance for PingOne in EUThe scheduled maintenance has been completed.4h 0mScheduled
Jul 22, 2026Database maintenance for PingOne in NAThe scheduled maintenance has been completed.4h 0mScheduled
Jul 21, 2026Database maintenance for PingOne in AUThe scheduled maintenance has been completed.4h 0mScheduled
Jul 21, 2026Database maintenance for PingOne in CAThe scheduled maintenance has been completed.4h 0mScheduled
Jul 20, 2026PingOne EU Admin APIs Elevated Error RatesBetween 14:20 to 14:40 UTC, a subset of customers in the PingOne EU datacenter may have experienced elevated error rates when calling administrative endpoints. We saw no impact to end-user workflows. Ping Identity…0 minResolved
Jul 20, 2026Upcoming Infrastructure Change for PingOne DaVinci CustomersThe scheduled maintenance has been completed.4h 0mScheduled
Jul 20, 2026Database maintenance for PingOne in SGThe scheduled maintenance has been completed.4h 0mScheduled
Jul 18, 2026Ping Protect US Increased LatencyThis incident has been resolved.2h 4mResolved
Jul 15, 2026PingOne for Enterprise database MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 10, 2026PingOne DaVinci - US East - Increased Error RatesThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.2h 31mResolved
Jul 10, 2026PingOne Risk - Global - Partial Impact on Risk Evaluation Fidelity and Increased Response TimesThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.3h 0mResolved
Jul 10, 2026PingOne DaVinci - NA, EU, AU - Slightly Elevated Error Rates for Some CustomersThis incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.2h 46mResolved
Jul 7, 2026PingOne Protect Dashboard NA Region Degraded Performance.This incident has been resolved.7h 10mResolved
Jul 2, 2026PingOne for Enterprise - Planned Maintenance - NAThe scheduled maintenance has been completed.4h 0mScheduled
Jul 1, 2026PingOne Database Maintenance [AP Region]The scheduled maintenance has been completed.4h 0mScheduled
Jul 1, 2026PingOne Database Maintenance [NA Region]The scheduled maintenance has been completed.4h 0mScheduled
Jun 30, 2026PingOne Database Maintenance [EU Region]The scheduled maintenance has been completed.4h 0mScheduled
Jun 30, 2026PingOne for Enterprise - Planned Maintenance - EUThe scheduled maintenance has been completed.4h 0mScheduled
Jun 30, 2026PingOne for Enterprise - Planned Maintenance - AUThe scheduled maintenance has been completed.4h 0mScheduled
Jun 11, 2026PingID AP Degraded performanceThis incident has been resolved.5h 55mResolved
Jun 4, 2026Service degradation in PingOne For Enterprise Admin ConsoleService is fully restored.2h 50mResolved
May 14, 2026PingOne Advanced Services DegradedMonitoring systems have identified a potential issue with Ping Identity's PingOne Advanced Services. The incident response team has been alerted and is actively investigating the matter. We will provide updates once the…-224 minResolved
May 13, 2026PingOne Directory intermittent errors in the EU geography for a subset of usersThis incident has been resolved29 minResolved
May 6, 2026PingOne Service InterruptionThis incident has been resolved.2h 14mResolved
Apr 29, 2026PingOne Protect Admin dashboards InterruptionThis incident has been resolved.2h 3mResolved
Apr 27, 2026PingOne DaVinci Service Interruption in USThis incident has been resolved.35 minResolved
Apr 22, 2026PingOne MFA service disruptionThis incident has been resolved.1h 15mResolved
Apr 14, 2026PingOne Verify Service InterruptionThis incident has been resolved.118h 31mResolved
Apr 2, 2026Users experienced intermittent authentication issue in Frankfurt regionA small percentage of transactions experienced intermittent issues, where users authentication fails.-11 minResolved
Mar 31, 2026Some Admin Console Dashboards in AU are delayed in updatingThis incident has been resolved.3h 15mResolved
Mar 30, 2026Elevated latency and error rate for PingOne Audit UI and Activities EndpointThis incident has been resolved.1 minResolved
Mar 27, 2026PingID Service Service DegradationThis incident has been resolved.28 minResolved
Mar 11, 2026Intermittent issue with PingOne for Enterprise Cloud Desktop in NA (503 HTTP responses)This incident has been resolved.3h 39mResolved
Mar 7, 2026PingOne DaVinci Service elevated latencyResolving this incident the impact has been mitigated for a couple of hours.2h 43mResolved
Mar 4, 2026DaVinci Increased Error Rate In Functions ConnectorA subset of DaVinci customers using the Custom Function capability in the Functions connector experienced increase error rates beginning 11:13 UTC and was resolved at approximately 03:36 UTC. The root-cause is under…-7 minResolved
Mar 3, 2026Its PingID service interruptionThis incident has been resolved.2h 11mResolved
Feb 17, 2026PingID Android Notifications IssueThis incident has been resolved.1h 18mResolved
Jan 29, 2026Errors in PingOne Console Applications pageThis incident has been resolved.1 minResolved
Jan 24, 2026Some MFA OTP emails delayed in North AmericaThis incident has been resolved.6h 10mResolved
Jan 22, 2026PingOne MFA Service InterruptionErrors sending email OTPs have abated and remained consistently low since the last update. All services are now fully operational and functioning as expected3h 31mResolved
Jan 22, 2026PingID Settings Unavailable in PingOne for Enterprise Admin PortalThis incident has been resolved.0 minResolved
Jan 20, 2026PingOne Service InterruptionThis incident has been resolved.1h 12mResolved
Jan 7, 2026PingOne and PingID Service InterruptionThis incident has been resolved.4h 47mResolved
Nov 24, 2025Service degradationThis incident has been resolved. All services are fully operational and functioning as expected.26 minResolved
Nov 18, 2025Cloudflare Global Network IssueError rates have returned to nominal levels since 17:04 UTC.4h 38mResolved
Nov 16, 2025Some of the PingOne services has degraded performance in US-East-2This incident has been resolved.3h 7mResolved
Nov 14, 2025Missing location data during PingID authentication in EU WestThis incident has been resolved.5h 35mResolved
Nov 14, 2025Delayed data for PingOne Protect Dashboard in USData processing is resumed. This incident is resolved.13h 8mResolved
Nov 6, 2025Elevated error rates in PingOne EUBetween 9:01am and 9:04am UTC, our monitoring systems detected a temporary spike in error rates. Some customers may have experienced elevated error responses during this brief period. The system automatically recovered…0 minResolved

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How to Read This Ping Identity Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Ping Identity acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Ping Identity outage in this window ran 14d 5h, against a mean recovery of 11h 44m. If you depend on Ping Identity in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.