Pipefy Outage History
55 incidents recorded over the last 365 days, 54 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Pipefy Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jan 1, 2027 | Integration Platform Transition**Hello Pipefy Customers!** **INFORMATIVE** As part of the evolution of Pipefy’s roadmap, we are beginning the transition of our integration infrastructure to the next version, which is now native to the Pipefy… | 59 min | Scheduled |
| Nov 4, 2026 | Login issuesThe incident has been resolved. | 12 min | Resolved |
| Oct 29, 2026 | Delays in automated actionsIncident resolved. | -34542 min | Resolved |
| Oct 27, 2026 | iPaaS high latencyIncident resolved | -19790 min | Resolved |
| Oct 26, 2026 | PipeUI navigation updateMaintenance has started | 53h 48m | Resolved |
| Oct 24, 2026 | Delay in scheduled automation processingThe incident has been resolved. | 1 min | Resolved |
| Oct 22, 2026 | default queue latency above 30s SLOWe’ve recovered the default Sidekiq queue and it has drained. The overload was driven by repeated field-condition save mutations (`Resolvers::FieldConditions::Save`) on a single customer pipe (`307245277`, Copa… | 1h 14m | Resolved |
| Oct 14, 2026 | Login request failures**Resolved:** The incident was resolved following the team's intervention. | 2 min | Resolved |
| Oct 14, 2026 | Trial outbound email accepted but not deliveredThe incident was resolved. | 22 min | Resolved |
| Oct 8, 2026 | Title: Modernization of Date and Time HandlingMaintenance has started | 372h 53m | Resolved |
| Oct 7, 2026 | Pipefy SlownessThe incident has been resolved. | 52 min | Resolved |
| Oct 5, 2026 | Title Integration Service Update To 0.92.1 VersionMaintenance has started | 2h 3m | Resolved |
| Oct 5, 2026 | Customer emails for Pipefy were delayedThe issue was resolved after a team intervention. The email delivery returned to normal. | 54 min | Resolved |
| Oct 1, 2026 | Automation failuresThe issue was resolved after applying a mitigation | 17 min | Resolved |
| Oct 1, 2026 | (Emergency) Platform MaintenanceMaintenance has started | 48 min | Resolved |
| Sep 29, 2026 | AI Agents could have degrated performance**All Systems Operational.** | 1h 33m | Resolved |
| Sep 28, 2026 | Usage stats are unstableUser Stats is working as expected and the service is back to normal | 1h 4m | Resolved |
| Sep 25, 2026 | Automations screen is not openingResolved The incident was resolved after the domain and the automations screen returned to normal | 15 min | Resolved |
| Sep 24, 2026 | Upgrade activepieces to version 0.91.2Maintenance has started | 100h 14m | Resolved |
| Sep 23, 2026 | Scheduled Maintenance Maintenance has started | 28h 48m | Resolved |
| Aug 27, 2026 | Planned Maintenance -Maintenance — Activepieces (iPaaS) Platform UpdateMaintenance has started | 107h 17m | Resolved |
| Aug 27, 2026 | Planned Maintenance -Maintenance — Activepieces (iPaaS) Platform UpdateMaintenance has started | 11h 33m | Resolved |
| Aug 26, 2026 | Files are inaccessible in some cardsThe incident was resolved | 11 min | Resolved |
| Aug 25, 2026 | Schedule Maintenance (iPaaS) Platform upgrade Active PiecesMaintenance has started | 31h 26m | Resolved |
| Aug 24, 2026 | Emergency Maintenance — Activepieces (iPaaS) Platform UpdateMaintenance has started | 2h 42m | Resolved |
| Aug 19, 2026 | Scheduled Maintenance — Scheduled Maintenance: Pipefy Website Database Service UpgradeMaintenance has started | 148h 48m | Resolved |
| Aug 17, 2026 | Outbound Email BlockedThe incident was resolved after the domain was unblocked by the provider. | 4h 23m | Resolved |
| Aug 14, 2026 | Scheduled Maintenance — Activepieces (iPaaS) Platform UpdateMaintenance has started | 148h 28m | Resolved |
| Aug 10, 2026 | Scheduled database infrastructure maintenanceMaintenance has started | 978h 33m | Resolved |
| Jul 31, 2026 | Scheduled Maintenance – AI Agents PlatformMaintenance has started | 379h 5m | Resolved |
| Jul 16, 2026 | Degraded Performance**Latest update** The incident has been resolved following mitigation by the team | 4 min | Resolved |
| Jul 8, 2026 | Degraded Performance - AI Service RoutingAI service Routing is working as expected and all AI services are back to normal. | 1h 51m | Resolved |
| Jun 15, 2026 | Cards are not opening due to the missing "from_name"The incident was resolved | 1 min | Resolved |
| Jun 15, 2026 | Pipefy Core SlownessThe incident was resolved | 16 min | Resolved |
| Jun 3, 2026 | Pipefy slownessThe incident was resolved | 8 min | Resolved |
| May 28, 2026 | Integrations downtimeThis incident has been resolved. | 1 min | Resolved |
| May 28, 2026 | The embedded start form iframe is not workingA fix was applied, and the incident was resolved. | 18 min | Resolved |
| May 19, 2026 | Search and filters SlownessThis incident has been resolved. | -21 min | Resolved |
| May 13, 2026 | Automations Slowness**Root Cause** The issue was caused by an automation process that affected the system's performance. During this time, the speed of processing tasks was slower than usual, impacting the overall… | 42 min | Resolved |
| May 8, 2026 | Application is down**Root Cause** The issue was traced back to a firmware update in a database instance, which led to a failure in the system's ability to switch over to a backup. This caused the main application to go… | -6 min | Resolved |
| May 5, 2026 | (Integrations) Flow executions are experiencing delay on processing timeThis incident was resolved after a fix being implemented | 4h 28m | Resolved |
| May 4, 2026 | Integrations slowness**Root Cause** The application experienced performance issues due to a spike in executing flows that affected the app's performance. During the investigation, an issue was identified, requiring a fix to resolve the… | 41 min | Resolved |
| Apr 23, 2026 | Pipefy App instability - Pipe & Card load instabilitySome new performance patches was applied during the monitoring period and we consider the incident resolved now. The app performance is back to an expected level and all operations are running normally. We… | -4635659 min | Resolved |
| Apr 23, 2026 | Degraded performance on app serversThis incident has been resolved. | -4484192 min | Resolved |
| Apr 23, 2026 | Indexing server majer outageAll data is restored and reindexed again in our Elastic Search. We are investigating whats happen in a post mortem meeting and find a better solution to prevent that it's happens again. | -4489676 min | Resolved |
| Apr 23, 2026 | Massive outage on app serversThis incident has been resolved. Today at 1:58 PM (UTC) our monitoring service identified a failure to communicate with the Redis database service responsible for background jobs. At 2:00 PM (UTC) our team… | -4540582 min | Resolved |
| Apr 23, 2026 | Pipefy App instability - Pipe & Card load instabilityThis incident has been resolved. | -4569101 min | Resolved |
| Apr 23, 2026 | Partial OutageDuring a Redis migration our team identified a failure in HA, provided by our PaaS, which didn't run as expected. That failure occurred between 0:14 AM and 0:17 AM (UTC) and was promptly handled by our Ops Team. | -4263514 min | Resolved |
| Apr 23, 2026 | Degraded performance on app serversThis incident has been resolved. | -4288562 min | Resolved |
| Apr 23, 2026 | Degraded performance on app serversThis incident has been resolved. | -4342922 min | Resolved |
| Apr 23, 2026 | Database ProblemsThe tests were successful and the system is working again. We are working to improving this script so that this problem does not happen again. | -4451716 min | Resolved |
| Apr 23, 2026 | Major Incident detectedThis incident has been resolved. | -4479734 min | Resolved |
| Apr 23, 2026 | Application InstabilityWe identify the problem, it happened because the gem [sequenced](https://github.com/derrickreimer/sequenced) that we use in our Ruby project locked the phase table, after that this process died and table stay… | -4235314 min | Resolved |
| Apr 23, 2026 | Partial Provider OutageWe're monitoring our infrastructure for approximately 1 hour and everything looks ok. Heroku also closed their incident: https://status.heroku.com/incidents/1539 | -4204726 min | Resolved |
| Apr 23, 2026 | Partial OutageThis incident has been resolved. | -4207973 min | Resolved |
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How to Read This Pipefy Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pipefy acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Pipefy outage in this window ran 40d 18h, against a mean recovery of 2d 14h. If you depend on Pipefy in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.