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Is Planet DDS Down?

SaaSLive status, outages, and incident history

No. Planet DDS is up right now.

Every monitored Planet DDS system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 8m agoLive · every 60s

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Planet DDS is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

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Official Planet DDS status page
How we know: the official Planet DDS status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Planet DDS Status Summary

As of 15:03 UTC on 14 November 2026, Planet DDS is operational. PulsAPI checked Planet DDS's official status page and found 29 of 29 components operational, with no active incidents. The latest incident, "Denticon - Ledger Service Performance Degraded", was on Nov 13, 2026 and lasted 1h 18m.

Cite as: PulsAPI, “Planet DDS status”, checked 14 November 2026, 15:03 UTC. https://www.pulsapi.com/services/planet-dds

Planet DDS Component Status

The main Planet DDS systems on this page. All 29 are operational right now.

29operational
Apteryx » DCV - Token Registration Server
Operational
Apteryx » DICOM - Image Retrieval
Operational
Apteryx » DICOM - Image Storage
Operational

26 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Apteryx » XVWeb, Apteryx » XVWeb AI Integration, Apteryx » XVWeb Viewer, Cloud 9 » API, Cloud 9 » C9 Agent, Cloud 9 » C9 Connect, Cloud 9 » C9 Signature / OrthoLync, Cloud 9 » Eligibility & Claims, Cloud 9 » https://cloud9.software/, Cloud 9 » Imaging, Cloud 9 » Patient Portal, Cloud 9 » Payment Processing, and 14 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Planet DDS Outages & Incidents

Incident history from the official Planet DDS status page, including resolution updates.

Denticon - Ledger Service Performance DegradedResolved Nov 13, 2026 · 1h 18mResolved

We have mitigated the impact to Ledgers and are continuing to monitor throughout the day. --- [2026-11-13T07:44:31.450-08:00] (monitoring) We are actively mitigating performance issues caused by global Azure resource constraints as Microsoft recovers from their service outages. We continue to monitor and act accordingly. --- [2026-11-13T07:23:55.542-08:00] (monitoring) A small number of users report they are still receiving Ledger unavailability, We are continuing to work to identify and remedy the cause. --- [2026-11-13T06:59:04.171-08:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-13T06:49:08.577-08:00] (investigating) We’re currently experiencing degraded performance with Ledgers. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.

[Informational] Performance Degradation of Microsoft 365 services - NO impact to Denticon or XVWebResolved Nov 12, 2026 · 25h 0mResolved

We will continue to monitor any potential impact to our platforms as Microsoft continues to recover from their services outages. --- [2026-11-12T11:19:04.134-08:00] (monitoring) Microsoft is reporting degradation of services across their platforms - including Microsoft 365. Our Denticon and XVWeb platforms are NOT currently impacted. We are monitoring their recovering closely.

Denticon: Incorrect Patient Loading from Patient Overview ActionsResolved Nov 3, 2026 · 26 minResolved

This incident has been resolved. --- [2026-11-03T09:48:16.659-08:00] (monitoring) We are continuing to monitor for any further issues. --- [2026-11-03T09:37:35.419-08:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-03T09:22:01.150-08:00] (investigating) We are investigating reports that scheduling from Patient Overview, recalls, and treatment plans may load a different patient than the one active in the main window. We will provide an update as soon as more information is available.

Upcoming maintenance

Announced by Planet DDS. Planned work, not an outage.

New Denticon VersionScheduled for Nov 20, 2026 · 1h 0mScheduled

We will be undergoing scheduled maintenance during this time.

Planet DDS Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Planet DDS incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% average · 1 day with incidentsNov 14

Live Planet DDS Outage Reports

Problems reported by engineers using Planet DDS. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Planet DDS problems reported yet.

Something wrong with Planet DDS on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Planet DDS

Planet DDS posts its status at status.planetdds.com. The page covers 29 components, among them DCV - Token Registration Server, DICOM - Image Retrieval and DICOM - Image Storage. Past incidents and uptime for Planet DDS stay on this page, which helps when you want to know how often it has trouble.

Planet DDS Status FAQ

Is Planet DDS down right now?

The verdict at the top of this page comes from the latest poll of the official Planet DDS status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Planet DDS is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Planet DDS recovers.

How do I check Planet DDS uptime history?

PulsAPI tracks Planet DDS uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Planet DDS changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Planet DDS outages?

PulsAPI reads the official Planet DDS status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Planet DDS components?

Yes. PulsAPI monitors 29 individual Planet DDS components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Planet DDS goes down?

Yes. Create a free account and subscribe to Planet DDS: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Planet DDS to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Planet DDS problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Planet DDS?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Planet DDS plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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