PlanetScale Outage History
26 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded PlanetScale Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 9, 2026 | AWS us-east-1 connectivity failuresAWS us-east-1 cross-zone networking has fully recovered. | 25 min | Resolved |
| Sep 28, 2026 | Branch creation delays in GCP europe-west-1We have resolved the branch creation issue and no further impact is expected at this time. | 2h 3m | Resolved |
| Sep 5, 2026 | Connectivity issues with Vitess databases in GCPWe've identified an issue with database connectivity for Vitess databases in GCP. We've taken steps to resolve the issue and are making immediate improvements to address root-causes and detection. Databases connectivity… | 14 min | Resolved |
| Sep 2, 2026 | Dashboard and API 500 errors for postgres databasesThe incident has been resolved. Between 12:17 and 12:24 UTC, the dashboard and API were returning 500 errors for postgres database management pages and API endpoints. | 10 min | Resolved |
| Jul 24, 2026 | Insights metrics underreportingThe incident has been resolved. | 3h 0m | Resolved |
| Jul 20, 2026 | Insights metrics underreportingQuery Insights functionality is restored on all Postgres development branches. | 20h 49m | Resolved |
| Jul 18, 2026 | Connectivity issues in us-east-1Connection issues have been resolved. If you experience any further issues, please contact our support team. | 32 min | Resolved |
| Jul 17, 2026 | API and dashboard errorsAPI and dashboard service is restored. | 27 min | Resolved |
| Jul 16, 2026 | Single Sign On (SSO) unavailableThe issue is resolved. SSO is working fine again. | 1h 21m | Resolved |
| Jul 6, 2026 | Development branches with MySQL Vectors not servingAll impacted branches are recovered. PlanetScale upgraded development Vitess branches with Vectors enabled from MySQL 8.0.x to 8.4.x. PlanetScale runs an internal fork containing support for PlanetScale's MySQL Vectors… | 2h 26m | Resolved |
| May 14, 2026 | There is an incident in PlanetScale GCP us-central1 region impacting Postgres database availability. We are actively investigating and will update as soon as we have more information.The changes we applied are effectively preventing further unexpected restarts to the high availability component shared by Postgres clusters. We have not seen further restarts to this component nor unplanned failovers… | 32 min | Resolved |
| May 13, 2026 | Database operations degraded in eu-west-2PlanetScale has remediated the issue and it is fully resolved. | 47 min | Resolved |
| May 8, 2026 | AWS use1-az4 thermal eventPlanetScale is not observing any database impact resulting from the AWS use1-az4 thermal event. Please contact support if you have any questions or notice any disruption. | 16h 59m | Resolved |
| Apr 8, 2026 | Errors with database webhooksThe errors have been resolved. | 15 min | Resolved |
| Apr 2, 2026 | Currently experiencing issues with creating/updating/deleting Vitess credentialsSome percentage of new credential creates, updates, and deletes errored or were very slow for approx 35 minutes. | 14 min | Resolved |
| Mar 11, 2026 | us-east-1 connection errorsThis incident has been resolved. | 15 min | Resolved |
| Feb 24, 2026 | Vitess branch creation unavailableVitess branch creation is available once again. | 1h 34m | Resolved |
| Feb 18, 2026 | Vitess database availability issues in GCP northamerica-northeast1Problem has been resolved. We saw three nodes fail across three availability zones simultaneously. Impacting databases hosted on those nodes. All databases have been moved to healthy nodes and we're investigating how… | 42 min | Resolved |
| Jan 31, 2026 | Query insights outageQuery Insights is fully operational. | 2h 19m | Resolved |
| Jan 9, 2026 | API availability issuesThe issue has been resolved. | 16 min | Resolved |
| Jan 8, 2026 | Insights ingestion delayedInsights data ingestion encountered an error due to an unexpected data format. The issue was identified and fixed, and ingestion resumed. | 1h 44m | Resolved |
| Jan 6, 2026 | Errors with branch creation for GCP databasesThis incident is resolved. | 1h 13m | Resolved |
| Nov 17, 2025 | API and dashboard: 500 errorsWe've made a fix and the errors have resolved. | -5725 min | Resolved |
| Oct 20, 2025 | Delays in Datadog metric publishingDatadog metrics are back up-to-date. | 27 min | Resolved |
| Oct 20, 2025 | Elevated error rates with Dashboard and API due to AWS us-east-1 outagePlanetScale is continuing to monitor the condition of AWS us-east-1. At this point we do not see any further impact, and have re-enabled database and branch creation in the region. | -17 min | Resolved |
| Oct 15, 2025 | some databases stuck in reparentingNo further disruption is expected, please contact support with any further issues. | 7h 23m | Resolved |
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How to Read This PlanetScale Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before PlanetScale acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single PlanetScale outage in this window ran 20h 49m, against a mean recovery of 2h 45m. If you depend on PlanetScale in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.