Playbook Platform Outage History
9 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Playbook Platform Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 10, 2026 | Database ImprovementsScheduled maintenance is currently in progress. We will provide updates as necessary. | 10h 0m | Scheduled |
| Jul 17, 2026 | Upload IssuesThis incident has been resolved. | 5h 20m | Resolved |
| May 12, 2026 | Upload speed may be affectedThis incident has been resolved. | 15 min | Resolved |
| Apr 15, 2026 | Delayed delivery of email login linksThis incident has been resolved. | 3h 51m | Resolved |
| Mar 5, 2026 | Asset previews missingThis incident has been resolved. | 24h 25m | Resolved |
| Mar 4, 2026 | Platform updatesThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 16, 2026 | Upload IssuesCloudflare has fixed the issue and systems are operational again. | 55 min | Resolved |
| Jan 12, 2026 | Some Playbook URLs might be blockedOn January 11, a malicious file was uploaded to Playbook and shared with a limited number of users via publicly accessible Shared Pages. Within a few hours, automated scanners - including VirusTotal - identified and… | 40h 27m | Resolved |
| Nov 18, 2025 | Playbook app is unavailable in some regionsDue to a global outage in our upstream provider \(Cloudflare\), the app was unavailable in some regions. | 2h 59m | Resolved |
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How to Read This Playbook Platform Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Playbook Platform acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Playbook Platform outage in this window ran 1d 16h, against a mean recovery of 10h 1m. If you depend on Playbook Platform in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.