Pleo Outage History

28 incidents recorded over the last 365 days, 28 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Pleo status100.00% uptime history

Every Recorded Pleo Incident

Pleo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 27, 2026Timeout errors for windows usersThe issue was caused by an external provider connected to firewalls.18h 48mResolved
Oct 20, 2026TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)The incident has been fully addressed. We apologise for any inconvenience caused.-128 minResolved
Oct 18, 2026Scheduled Platform MaintenanceMaintenance has started6h 2mResolved
Sep 10, 2026Instant top-up option for SwedenWe have found the root cause and instant funding in Sweden should be back to normal. Thank you for your patience122h 14mResolved
Jul 15, 2026SCA Issues with 3rd PartySCA traffic has recovered as of 11:00 CEST and transactions are no longer impacted.2h 30mResolved
May 7, 2026Identified: SMS delivery issues affecting some usersIssues have been resolved166h 10mResolved
Apr 20, 2026Login issues on Pleo web appThe issue has been solved, access to the Pleo web app has been restored.17 minResolved
Mar 27, 2026Customers may experience issues viewing, updating, and seeing card details.The issue impacting card management has been resolved and customers should no longer see errors. We’ll continue to monitor closely.2h 40mResolved
Mar 6, 2026Issues viewing cards have been resolvedWe have resolved the issue that was preventing users from viewing their active cards in the web page. Cards are now displaying correctly for all users. We apologize for the inconvenience caused.1h 41mResolved
Feb 24, 2026Issues opening the mobile app on Android devicesA fix (v26.9.0) has been released to the Google Play store. We will continue to monitor rollout to ensure affected users are no longer experiencing these issues. We are grateful for your patience during this time and…1h 55mResolved
Feb 12, 2026Degraded performance of the mobile and web appsWe've confirmed that the service degradation is now resolved5h 22mResolved
Feb 5, 2026Investigating issues with Accounting System ExportsWe have solved this issue for our customers, please get in contact if you continue to see an issue.162h 29mResolved
Feb 5, 2026Mobile app is not loading user dataWe identified and resolved an issue affecting our mobile app where user data was not loading properly after login.39 minResolved
Jan 30, 2026Invoices page not loading for some customersThe issue has been resolved1h 56mResolved
Jan 28, 2026Reimbursement Processing Issue (Delays/Failures)Reimbursements and Expense Creation are back online16h 4mResolved
Jan 27, 2026Login and cards in web and mobile applications is functional againAfter monitoring we are seeing authentication flows working as normal again, closing this incident.2h 28mResolved
Jan 25, 2026Application Performance IssuesApplication is back to normal.7h 9mResolved
Jan 15, 2026Privacy Plugin blocking esential services on the web applicationWe're working on a long-term solution in the background282h 49mResolved
Dec 18, 2025PR created to listen to the correct serviceThis was intended for an internal audience - apologies.8 minResolved
Dec 16, 2025Card Payments IssuesPayment verification (3DS) is now fully available.1h 36mResolved
Dec 5, 2025Chat and phone calls not working due to upstream providerUpstream issues have been fixed and chat and calls should work as normal.18 minResolved
Dec 2, 2025Sporadic errors across the platform related to user managementWe have deployed the mitigations identified.2h 53mResolved
Dec 1, 2025Some users had trouble logging in, or experienced degraded performanceWe have no on-going reports of problems and our internal monitoring is all green44 minResolved
Nov 27, 2025Issues submitting out‑of‑pocket expensesWe believe our customers no longer see this issue and have successfully adopted the new app version95h 17mResolved
Nov 25, 2025Issues submissing out-of-pocket expensesWe have released a new version of the mobile app that fixes this problem, if you have an issue creating or tagging an expense, please update your app, as a first action.3h 34mResolved
Nov 20, 2025Delay in card spends appearing in appWe have seen no further issues1h 14mResolved
Nov 18, 2025Pleo experiencing login and other issuesThe issues on our upstream providers’ side have been fully resolved, and all Pleo services are running smoothly again. We are actively assessing additional measures to increase resilience against similar situations in…9h 47mResolved
Nov 6, 2025Degradation of experience in processing of invoicesThe **Invoice Processing** component is now fully **Operational**. We have successfully restored and rolled out the primary API, and all systems are functioning normally. All invoices have been processed, and…24h 43mResolved

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Everything above is a record written after the fact. We can email you when the next Pleo incident opens instead, at the point where knowing still changes what you do.

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How to Read This Pleo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Pleo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Pleo outage in this window ran 11d 18h, against a mean recovery of 1d 10h. If you depend on Pleo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.