Plivo Outage History

41 incidents recorded over the last 365 days, 25 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Plivo status99.85% uptime history

Every Recorded Plivo Incident

Plivo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 13, 2026Planned maintenance - India carrier layerScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Aug 5, 2026Planned maintenance - India carrier layerThe scheduled maintenance has been completed.2h 0mScheduled
Jul 31, 2026Call failures towards IndiaThis incident has been resolved.10h 36mResolved
Jul 20, 2026Intermittent Call failures towards IndiaThis incident has been resolved.3h 9mResolved
Jul 17, 2026Planned Maintenance: Intermittent Voice Call Failures to IndiaThe scheduled maintenance has been completed.2h 0mScheduled
Jul 16, 2026Planned Maintenance: Intermittent Voice Call Failures to IndiaThe scheduled maintenance has been completed.2h 0mScheduled
Jul 11, 2026Outbound MMS Failures on Toll-Free Numbers (US & Canada)This incident has been resolved.2h 9mResolved
Jul 2, 2026Outbound Call FailuresThis incident has been resolved.2h 49mResolved
Jun 30, 2026Outbound Call Failures for Specific 9180 Caller IDsThis incident has been resolved.1h 44mResolved
Jun 19, 2026Call Failures in US and India regionsThis incident has been resolved.56 minResolved
Jun 15, 2026Call failures for 911600 series numbers in India regionDear Valued Customer, We recently experienced call failures in the India region for the 911600 series numbers. After initial investigation, our carrier partner was notified, who took corrective action and the incident…-86 minResolved
Jun 12, 2026WhatsApp Business API — Elevated Errors and DelaysThis incident has been resolved.50 minResolved
Jun 12, 2026Intermittent Outbound call failures in India region for 9180 seriesThis incident has been resolved.3h 52mResolved
Jun 8, 2026Elevated Call Failure Rate on 9180 Number Series(India Region)Incident Summary — Elevated Call Failure Rate on 9180 Number Series. Specific number series of 9180 were impacted for outbound calls. Incident Window: 5th June 2026, 6:30 PM IST — 6th June 11:30 AM…-2437 minResolved
May 16, 2026Maintenance on Plivo DatabaseThe scheduled maintenance has been completed.3h 0mScheduled
May 12, 2026Inbound call failures in India regionDear Valued Customer, We recently experienced intermittent Inbound Call failures in India region. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and…-36 minResolved
May 10, 2026Maintenance on Plivo ConsoleThe scheduled maintenance has been completed.3h 0mScheduled
May 3, 2026Maintenance on Plivo Voice DatabaseThe scheduled maintenance has been completed.3h 0mScheduled
Apr 26, 2026Maintenance on Plivo DatabaseThe scheduled maintenance has been completed.4h 0mScheduled
Apr 8, 2026PHLO: Inbound call failures — sub-account numbers on main account PHLO appsDear Valued Customer, We observed some inbound calls to PHLO applications were not being processed successfully. This affected a specific configuration where a phone number rented to a sub-account was attached to a…0 minResolved
Mar 28, 2026Missing Web hook Events for Voice Calls in India RegionThis incident has been resolved1h 29mResolved
Feb 9, 2026Voice calls are impacted due to infrastructure issue in US region.This incident has been resolved.1h 0mResolved
Feb 9, 2026Failures to retrieve CDRs in India RegionThis incident has been resolved.27 minResolved
Feb 8, 2026Service degradation - Intermittent Messaging FailuresThis incident has been resolved.3h 29mResolved
Feb 8, 2026Scheduled Messaging Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Feb 5, 2026Outbound call failures in India region for 160 seriesThis incident has been resolved.4h 21mResolved
Feb 1, 2026Carrier degradation IndiaThe carrier has resolved the issue.25 minResolved
Feb 1, 2026Voice and Zentrunk partial outageWe observed elevated latency for approximately 10 minutes, which may have briefly affected performance for some users. The underlying issue was identified and addressed, and the system has since returned to normal…27 minResolved
Jan 14, 2026Voice API Intermittent Failures (India Region)Incident Summary — Intermittent Voice API Failures (India Region) Incident Window: 12 January, 10:30 AM IST — 11:46 AM IST Impact: Intermittent failures were observed across multiple Voice APIs in the India region…-3406 minResolved
Jan 7, 2026Delivery issue with outbound SMS to the US from certain 10DLC campaigns.This incident has been resolved.26h 36mResolved
Oct 29, 2025Intermittent Message FailuresWe experienced intermittent SMS message failures between 13:50 UTC and 13:59 UTC on 29th Oct 2025 due to an underlying infrastructure failure. The issue was auto-recovered, and all systems have since…0 minResolved
Oct 29, 2025Outbound call failures in India Bangalore RegionThis incident has been resolved.2h 28mResolved
Oct 26, 2025Intermittent SMS failures in India RegionThis incident has been resolved.12h 38mResolved
Oct 7, 2025Intermittent Message failures in India RegionDear Valued Customer, We recently experienced intermittent SMS failures. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have…-1009 minResolved
Sep 20, 2025Maintenance on Plivo DatabaseThe scheduled maintenance has been completed.2h 0mScheduled
Sep 14, 2025Maintenance on Plivo ConsoleThe scheduled maintenance has been completed.3h 0mScheduled
Sep 8, 2025Maintenance on Plivo ConsoleThe scheduled maintenance has been completed.1h 0mScheduled
Sep 5, 2025Maintenance on Plivo Number Porter DatabaseThe scheduled maintenance has been completed.1h 0mScheduled
Sep 4, 2025Maintenance on Plivo Number DatabaseThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2025Maintenance on Plivo ConsoleThe scheduled maintenance has been completed.2h 0mScheduled
Aug 29, 2025Maintenance on Plivo PHLO DBThe scheduled maintenance has been completed.1h 0mScheduled

How to Read This Plivo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Plivo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Plivo outage in this window ran 1d 2h, against a mean recovery of 3h 12m. If you depend on Plivo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.