Polar Outage History

14 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Polar Incident

Polar incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Scheduled maintenance in all servicesAll Polar services are undergoing scheduled maintenance on the 4th of November at 06:00 UTC. We're expecting a downtime of up to 3 hours. All online services are unavailable during this time, and synchronization does…3h 0mScheduled
Nov 4, 2026Scheduled maintenance break on Nov 4Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 23, 2026Scheduled maintenance in all servicesThe scheduled maintenance has been completed.3h 30mScheduled
Sep 15, 2026Data Export Issue Affecting Some CustomersThis incident has been resolved.49h 48mResolved
Jul 19, 2026MyFitnessPal data transfer issuesThis incident has been resolved.3h 13mResolved
Jul 16, 2026All Polar online services downThis incident has been resolved.5h 31mResolved
May 19, 2026Polar web shops: add to shopping cart link is not workingPolar webstore is back up again and it is possible to make purchases. Apologies for the inconvenience the downtime may have caused you.1h 23mResolved
Apr 12, 2026Strava data transfer issuesIssue over and data transfer works normally1h 34mResolved
Apr 7, 2026AccessLink API maintenance breakThe scheduled maintenance has been completed.32h 0mScheduled
Feb 27, 2026Flow app Android 7.35.0 activity data synchronization issueThis incident has been resolved.313h 12mResolved
Feb 5, 2026Degraded performance in support.polar.comThis incident has been resolved.3 minResolved
Jan 8, 2026Data transfer issue affecting Flow-to-AccessLink API partners on Jan 7thThis incident has been resolved.1799h 36mResolved
Jan 7, 2026AccessLink API maintenance breakMaintenance has been finished, and services are available.3h 53mResolved
Jan 7, 2026AccessLink API maintenance breakThe scheduled maintenance has been completed.12h 0mScheduled

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How to Read This Polar Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Polar acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Polar outage in this window ran 74d 23h, against a mean recovery of 6d 15h. If you depend on Polar in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.