Postmark Outage History
41 incidents recorded over the last 365 days, 40 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Postmark Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 6, 2026 | Scheduled maintenance: brief data service restartThe maintenance is now complete. Thanks for your patience. | 9h 9m | Resolved |
| Sep 28, 2026 | Delayed Inbound Message ProcessingThis has been resolved. All inbound webhooks processing have been caught up. No messages have been lost. | 2h 5m | Resolved |
| Sep 28, 2026 | Delayed Message DeliveryThis incident has been resolved. The backlog of messages queued during the delay between 9:49 AM and 10:07 AM CT (10:49–11:07 AM ET) has been fully processed and delivered. New messages continue to be accepted and… | 3h 58m | Resolved |
| Sep 22, 2026 | Delayed Message DeliveryA subset of messages accepted between 2:15 pm and 2:35 pm EDT on September 22 (18:15 – 18:35 UTC) were held in queue due to a processing issue instead of being delivered immediately. Those messages were fully processed… | 20 min | Resolved |
| Sep 17, 2026 | Web-App Page Loading IssuesSome users were experiencing problems with our service from 4:15 pm to 5:25 pm EDT, resulting in a page titled "Something went wrong". We have identified the root of the issue and have applied a remediating… | 1h 33m | Resolved |
| Aug 24, 2026 | Delays in Stats DataWe've now resolved the incident. Stats data has caught up and is now displaying in real time. This issue occurred from approximately 13:45 EDT to 16:25 EDT on August 24, 2026. Thank you for your patience. | 3h 20m | Resolved |
| Aug 19, 2026 | Open Webhook DelaysThe issue is now fully resolved. We are continuing to improve our systems, observability, and monitoring to prevent future occurrences. Thank you for your patience. Starting August 18th at ~9:34am CT (~14:34 UTC)… | 9h 23m | Resolved |
| Aug 18, 2026 | Webhook MaintenanceThe maintenance is now complete. Thanks for your patience. | 7 min | Resolved |
| Aug 14, 2026 | Sending DelaysThe issue has been resolved after additional monitoring into the early morning. Thank you for your patience. | 16h 50m | Resolved |
| Aug 6, 2026 | Infrastructure MaintenanceThe maintenance is now complete. Thanks for your patience. | 23h 56m | Resolved |
| Jul 24, 2026 | Infrastructure MaintenanceThe scheduled maintenance is now underway. We'll keep you updated on our progress. | 78h 17m | Resolved |
| Jul 20, 2026 | Infrastructure MaintenanceWe will be rescheduling the planned maintenance. Another status with the updated schedule will be posted. | — | Investigating |
| Jul 6, 2026 | Inbound Webhook DelaysWe've now resolved the incident. Thanks for your patience. | 5h 15m | Resolved |
| Jun 11, 2026 | Bounce Event DelaysAll previously backlogged events have been processed. The issue occurred starting on June 11th at approximately 3:36am to June 12th 1:01pm CT (June 11th 08:36 – June 12th 18:01 UTC). Thank you for your patience. We… | 21h 11m | Resolved |
| Jun 4, 2026 | Email Sending DelaysThe backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 4:50 – 6:35pm CT (21:50 – 23:35 UTC) for both transactional and broadcast mail… | 1h 57m | Resolved |
| Jun 1, 2026 | Statistics Reporting DelaysThe issue has been resolved. Thank for your patience. | 27h 7m | Resolved |
| May 28, 2026 | Inbound Reporting DelaysThe issue has been resolved. | 2h 59m | Resolved |
| May 26, 2026 | Webhook DelaysThe issue has been resolved. | 5h 22m | Resolved |
| Apr 21, 2026 | SMTP Sending Delays in the European UnionGood news - this issue has been resolved and everything should be working normally now. We're continuing to monitor closely to make sure everything stays stable. Thank you so much for your patience while we worked… | 1h 29m | Resolved |
| Apr 8, 2026 | Inbound & SMTP Delivery Delays (Network Connectivity Issues)**[UPDATE]** We determined that yesterday's network instability was caused by a widespread Google (Gmail) outage. You can find more information on Google’s Status Dashboard here… | 6h 3m | Resolved |
| Apr 2, 2026 | Sending Delays**[UPDATE]** On **April 2nd** starting at **~07:00pm UTC**, Postmark experienced an incident that resulted in delayed message delivery and webhook notifications for some customers. The issue was caused by an… | 10h 8m | Resolved |
| Mar 27, 2026 | Latency and Timeouts - Web App, API for Message DataWe've resolved the incident. Thanks for your patience. | 7h 59m | Resolved |
| Mar 26, 2026 | Billing & Subscription Management IssuesThe issue has been resolved. | 11h 16m | Resolved |
| Mar 25, 2026 | Webhook DelaysThe issue has been resolved! Thank you for patience. | 2h 9m | Resolved |
| Mar 8, 2026 | Bounce Webhooks & Statistics DelaysResolved! Thank you for your patience. | 1h 58m | Resolved |
| Mar 4, 2026 | Sandbox Sending IssuesWe've now resolved the incident. Thanks for your patience. | 38 min | Resolved |
| Feb 26, 2026 | Click Tracking DelaysThe incident has been resolved. Engineering will continue to monitor through the weekend. Long term system improvements and mitigation processes will continue to be a high priority effort. We appreciate and thank you… | 26h 43m | Resolved |
| Feb 23, 2026 | Stats DelaysWe've now resolved the incident. Thanks for your patience. | 4h 33m | Resolved |
| Feb 11, 2026 | Webhook Delivery DelaysWe've resolved the issue. Thanks for your patience. | 16h 0m | Resolved |
| Feb 1, 2026 | Postmark UI UnavailableThe Postmark UI availability was restored February 1st at approximately ~8am EST. We experienced an infrastructure issue that caused the UI to be unavailable for an extended period. This did not impact sending. We… | 27h 7m | Resolved |
| Jan 26, 2026 | Intermittent Inbound Email DelaysWe've now resolved the incident. Thanks for your patience. | 3h 18m | Resolved |
| Jan 9, 2026 | Postmark Website MaintenanceThe maintenance is now complete. Thanks for your patience. | 1h 0m | Resolved |
| Dec 19, 2025 | Inbound Email DelaysStarting at approximately 5:08pm until 6:04pm EST, some customers experienced additional inbound message delivery delays. Previously backlogged requests have been sent. The engineering team is investigating scaling… | 56 min | Resolved |
| Dec 18, 2025 | Inbound Email DelaysWe've now resolved the incident. Thanks for your patience. | 2h 36m | Resolved |
| Dec 7, 2025 | Possible delays in inbound processingWe've now resolved the incident. Thanks for your patience. | 275h 33m | Resolved |
| Dec 1, 2025 | Intermittent Statistics DelaysWe've resolved the issue after additional monitoring. Thank you for your patience. | 45h 49m | Resolved |
| Nov 26, 2025 | System MaintenanceThe maintenance is now complete. Thanks for your patience. | 2h 59m | Resolved |
| Nov 26, 2025 | System MaintenanceThe maintenance is now complete. Thanks for your patience. | 43 min | Resolved |
| Oct 23, 2025 | System MaintenanceThe maintenance is now complete. Thanks for your patience. | 1h 0m | Resolved |
| Oct 20, 2025 | Upstream Cloud Provider OutageThe upstream cloud provider resolved the outage at approximately 653pm EDT. After additional monitoring, we are resolving this issue. | 22h 13m | Resolved |
| Oct 18, 2025 | Intermittent Web Application AvailabilityStarting at approximately 9:46pm EDT on October 17th, the web application was intermittently unavailable or experienced slow response times for some customers. Postmark systems including sending were not affected during… | 1h 35m | Resolved |
Hear about the next one while it is open
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How to Read This Postmark Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Postmark acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Postmark outage in this window ran 11d 11h, against a mean recovery of 17h 10m. If you depend on Postmark in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.