Practice Better Outage History

17 incidents recorded over the last 365 days, 11 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Practice Better status100.00% uptime history

Every Recorded Practice Better Incident

Practice Better incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 26, 2026Application MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
Sep 22, 2026DrFirst DisruptionThis incident has been resolved.2h 24mResolved
Aug 24, 2026Web Portal - Degraded PerformanceThis incident has been resolved.22 minResolved
Jul 27, 2026Fullscript Integration OutageThis incident has been resolved.56 minResolved
Jul 22, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 20, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 14, 2026Server MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 10, 2026Planned MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 26, 2026Planned MaintanenceThe scheduled maintenance has been completed.2h 0mScheduled
Mar 12, 2026AI Charting Assistant Summaries DelayProcessing times for the AI Charting Assistant have returned to normal. All summaries should now generate without delay. Thank you for your patience and understanding while we worked through this issue.3h 20mResolved
Mar 3, 2026AI Charting Assistant Summaries DelayProcessing times for the AI Charting Assistant have returned to normal. All summaries should now generate without delay. Thank you for your patience and understanding while we worked through this issue.4h 50mResolved
Feb 24, 2026Documents Section UnavailableThis incident has been resolved. A reload of the portal may be required.1h 12mResolved
Feb 11, 2026PB Payments Payout Balance Visibility IssueThis incident has been resolved.20h 44mResolved
Dec 3, 2025Natural Dispensary DisruptionThis incident has been resolved.30h 22mResolved
Nov 24, 2025Natural Dispensary DisruptionThe Natural Dispensary integration is operational and the issue is now fully resolved. Thank you for your patience.6h 58mResolved
Nov 18, 2025Fullscript DisruptionThis incident has been resolved.2h 1mResolved
Nov 18, 2025Fullscript DisruptionThis incident has been resolved.2h 32mResolved

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Everything above is a record written after the fact. We can email you when the next Practice Better incident opens instead, at the point where knowing still changes what you do.

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How to Read This Practice Better Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Practice Better acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Practice Better outage in this window ran 1d 6h, against a mean recovery of 5h 8m. If you depend on Practice Better in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.