Practice Fusion Outage History

44 incidents recorded over the last 365 days, 29 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Practice Fusion Incident

Practice Fusion incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 16, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.1h 0mScheduled
Sep 11, 2026The EHR will be temporarily offline for scheduled maintenance.The scheduled maintenance has been completed.3h 0mScheduled
Sep 11, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.1h 0mScheduled
Aug 19, 2026EHR is online but some users may experience issues with Practice Fusion Billing SoftwareThis incident has been resolved.6h 50mResolved
Aug 14, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:30pm PTThe scheduled maintenance has been completed.20 minScheduled
Jul 22, 2026The Practice Fusion Help Page is UnavailableThis incident has been resolved.21 minResolved
Jul 17, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Jun 28, 2026Maintenance Notification for Real-time Eligibility TransactionsThe scheduled maintenance has been completed.12h 0mScheduled
Jun 12, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Jun 11, 2026EHR is online but some users may experience issues with viewing documentsThis incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.18 minResolved
Jun 10, 2026Issues with Integrated ScanningThis incident has been resolved.6h 22mResolved
Jun 2, 2026Practice Fusion Billing Software log in issuesThis incident has been resolved.21 minResolved
May 18, 2026Practice Fusion log in issuesThis incident has been resolved.15 minResolved
May 15, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
May 13, 2026Issues with Integrated ScanningThis incident has been resolved.141h 17mResolved
May 7, 2026Practice Fusion Login - 2FA code won't send via SMS/textThis incident has been resolved.10 minResolved
Apr 17, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Apr 13, 2026The EHR is offlineThis incident has been resolved.23 minResolved
Apr 9, 2026Some users may experience issues with the Veradigm Billing software.This incident has been resolved.0 minResolved
Apr 3, 2026EHR is online but some users may experience issues with e-prescribing controlled substances through ID.meThis incident has been resolved.65h 55mResolved
Mar 31, 2026The EHR is online but some users may experience issues with Real-Time Prescription BenefitsThis incident has been resolved.42h 45mResolved
Mar 26, 2026Patient Fusion log in issuesThis incident has been resolved.17 minResolved
Mar 17, 2026The EHR is temporarily offline for emergency maintenanceThis incident has been resolved.24 minResolved
Mar 13, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Mar 9, 2026Some users may experience degraded performance or slowness while using Practice Fusion Billing SoftwareThis incident has been resolved.2h 45mResolved
Feb 24, 2026Some users may experience degraded performance or slowness while using Practice Fusion Billing SoftwareThis incident has been resolved.59 minResolved
Feb 20, 2026The EHR is online but some users may experience issues with SchedulingThis incident has been resolved.4h 34mResolved
Feb 17, 2026Practice Fusion log in issuesThis incident has been resolved.30 minResolved
Feb 13, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Feb 12, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Feb 12, 2026Practice Fusion log in issuesThis incident has been resolved.59 minResolved
Feb 3, 2026The EHR is online but some users may experience issues with ChartingThis incident has been resolved.1h 29mResolved
Jan 16, 2026The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Jan 15, 2026Practice Fusion log in issuesThis incident has been resolved.32 minResolved
Jan 15, 2026Delay in superbills sent to Practice Fusion BillingThis incident has been resolved.41 minResolved
Jan 14, 2026Patient Fusion - Users unable to log inThis incident has been resolved.1h 35mResolved
Jan 6, 2026Practice Fusion Billing Software OutageThis incident has been resolved.59 minResolved
Jan 6, 2026Practice Fusion Billing Software - Claims scrubbing issueThis incident has been resolved.6h 51mResolved
Dec 18, 2025EHR is online but some users may experience issues with e-prescribing EPCS (ID.me)This incident has been resolved.1h 37mResolved
Dec 18, 2025The EHR is offlineThis incident has been resolved.22 minResolved
Dec 17, 2025EHR is online but some users may experience issues with sending controlled prescriptionsThis incident has been resolved.31 minResolved
Dec 12, 2025The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed.20 minScheduled
Nov 14, 2025The EHR is offlineThis incident has been resolved.38 minResolved
Nov 14, 2025The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 01:00am PTThe scheduled maintenance has been completed.2h 0mScheduled

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How to Read This Practice Fusion Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Practice Fusion acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Practice Fusion outage in this window ran 5d 21h, against a mean recovery of 7h 7m. If you depend on Practice Fusion in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.