Practice Fusion Outage History
44 incidents recorded over the last 365 days, 29 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Practice Fusion Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 16, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 11, 2026 | The EHR will be temporarily offline for scheduled maintenance.The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 11, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 19, 2026 | EHR is online but some users may experience issues with Practice Fusion Billing SoftwareThis incident has been resolved. | 6h 50m | Resolved |
| Aug 14, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:30pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Jul 22, 2026 | The Practice Fusion Help Page is UnavailableThis incident has been resolved. | 21 min | Resolved |
| Jul 17, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Jun 28, 2026 | Maintenance Notification for Real-time Eligibility TransactionsThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Jun 12, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Jun 11, 2026 | EHR is online but some users may experience issues with viewing documentsThis incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue. | 18 min | Resolved |
| Jun 10, 2026 | Issues with Integrated ScanningThis incident has been resolved. | 6h 22m | Resolved |
| Jun 2, 2026 | Practice Fusion Billing Software log in issuesThis incident has been resolved. | 21 min | Resolved |
| May 18, 2026 | Practice Fusion log in issuesThis incident has been resolved. | 15 min | Resolved |
| May 15, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| May 13, 2026 | Issues with Integrated ScanningThis incident has been resolved. | 141h 17m | Resolved |
| May 7, 2026 | Practice Fusion Login - 2FA code won't send via SMS/textThis incident has been resolved. | 10 min | Resolved |
| Apr 17, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Apr 13, 2026 | The EHR is offlineThis incident has been resolved. | 23 min | Resolved |
| Apr 9, 2026 | Some users may experience issues with the Veradigm Billing software.This incident has been resolved. | 0 min | Resolved |
| Apr 3, 2026 | EHR is online but some users may experience issues with e-prescribing controlled substances through ID.meThis incident has been resolved. | 65h 55m | Resolved |
| Mar 31, 2026 | The EHR is online but some users may experience issues with Real-Time Prescription BenefitsThis incident has been resolved. | 42h 45m | Resolved |
| Mar 26, 2026 | Patient Fusion log in issuesThis incident has been resolved. | 17 min | Resolved |
| Mar 17, 2026 | The EHR is temporarily offline for emergency maintenanceThis incident has been resolved. | 24 min | Resolved |
| Mar 13, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Mar 9, 2026 | Some users may experience degraded performance or slowness while using Practice Fusion Billing SoftwareThis incident has been resolved. | 2h 45m | Resolved |
| Feb 24, 2026 | Some users may experience degraded performance or slowness while using Practice Fusion Billing SoftwareThis incident has been resolved. | 59 min | Resolved |
| Feb 20, 2026 | The EHR is online but some users may experience issues with SchedulingThis incident has been resolved. | 4h 34m | Resolved |
| Feb 17, 2026 | Practice Fusion log in issuesThis incident has been resolved. | 30 min | Resolved |
| Feb 13, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Feb 12, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Feb 12, 2026 | Practice Fusion log in issuesThis incident has been resolved. | 59 min | Resolved |
| Feb 3, 2026 | The EHR is online but some users may experience issues with ChartingThis incident has been resolved. | 1h 29m | Resolved |
| Jan 16, 2026 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Jan 15, 2026 | Practice Fusion log in issuesThis incident has been resolved. | 32 min | Resolved |
| Jan 15, 2026 | Delay in superbills sent to Practice Fusion BillingThis incident has been resolved. | 41 min | Resolved |
| Jan 14, 2026 | Patient Fusion - Users unable to log inThis incident has been resolved. | 1h 35m | Resolved |
| Jan 6, 2026 | Practice Fusion Billing Software OutageThis incident has been resolved. | 59 min | Resolved |
| Jan 6, 2026 | Practice Fusion Billing Software - Claims scrubbing issueThis incident has been resolved. | 6h 51m | Resolved |
| Dec 18, 2025 | EHR is online but some users may experience issues with e-prescribing EPCS (ID.me)This incident has been resolved. | 1h 37m | Resolved |
| Dec 18, 2025 | The EHR is offlineThis incident has been resolved. | 22 min | Resolved |
| Dec 17, 2025 | EHR is online but some users may experience issues with sending controlled prescriptionsThis incident has been resolved. | 31 min | Resolved |
| Dec 12, 2025 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 11:20pm PTThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Nov 14, 2025 | The EHR is offlineThis incident has been resolved. | 38 min | Resolved |
| Nov 14, 2025 | The EHR will be temporarily offline for scheduled maintenance from 11:00pm PT to 01:00am PTThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
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How to Read This Practice Fusion Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Practice Fusion acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Practice Fusion outage in this window ran 5d 21h, against a mean recovery of 7h 7m. If you depend on Practice Fusion in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.