Precisely Outage History
57 incidents recorded over the last 365 days, 37 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Precisely Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 15, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 120h 0m | Scheduled |
| Oct 11, 2026 | Scheduled maintenance: Data Integrity Suite UIThe maintenance is complete, and the new Data Integrity Suite UI is live at cloud.precisely.com. Verification is complete, and the DIS APIs remained available throughout the maintenance window. If you receive a 400 Bad… | 3h 0m | Scheduled |
| Oct 4, 2026 | Scheduled maintenance: Data Integrity Suite UIWe will be undergoing scheduled maintenance during this time. | 3h 0m | Scheduled |
| Sep 28, 2026 | Automate Suite - Degraded FunctionalityThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 23, 2026 | Scheduled Maintenance - NotificationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 6, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 96h 0m | Scheduled |
| Aug 31, 2026 | Spectrum OnDemand - Maintenance ActivityDear Spectrum OnDemand APIs customer, We are pleased to inform you that the scheduled maintenance activity have been successfully completed. Thank you for your cooperation during this maintenance. If you experience any… | 2h 53m | Resolved |
| Aug 24, 2026 | Data Integrity Suite - Degraded FunctionalityDegraded service performance inside of the Data Integrity Suite in US1 has been resolved. | 22 min | Resolved |
| Aug 24, 2026 | Outage for Workflows in EU1From 9:30AM EST to 11:00AM EST our EU1 region experienced a degradation in our workflow services, leading to increased error rates in viewing, configuring, or executing workflows, including datasource… | -346 min | Resolved |
| Aug 24, 2026 | Outage for Workflows in EU1From 9:30AM EST to 11:00AM EST our EU1 region experienced a degradation in our workflow services, leading to increased error rates in viewing, configuring, or executing workflows, including datasource… | -350 min | Resolved |
| Aug 24, 2026 | Spectrum OnDemand APIs - Service IssueDear Spectrum OnDemand APIs customer, On August 24, 2026, between 8:19 AM EDT and 12:48 PM EDT, some customers may have experienced issues accessing Spectrum OnDemand APIs. The issue was identified and resolved at… | -408 min | Resolved |
| Aug 24, 2026 | Spectrum OnDemand APIs - Service IssueDear Spectrum OnDemand APIs customer, At 11:30 AM EDT on August 24, 2026, Spectrum OnDemand began experiencing elevated error rates affecting EMEA region API requests. Service was fully restored at 11:54 AM EDT… | -156 min | Resolved |
| Aug 21, 2026 | Data Integrity Suite - Agent availabilityWe are investigating reports that some DIS agents may enter an operator crash loop, primarily affecting customers running older versions of the credential-management and operator modules. The underlying change has been… | 0 min | Resolved |
| Aug 21, 2026 | Scheduled Maintenance: DIS Platform - Brief Service InterruptionThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 18, 2026 | Scheduled Maintenance - NotificationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 11, 2026 | Scheduled Maintenance: DIS Platform - Brief Service InterruptionThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 9, 2026 | Scheduled Maintenance - NotificationThe scheduled maintenance on the Precisely Data Integrity Suite was completed on August 10th, 2026, at 01:30 AM EDT. At this time full functionality has been restored. Thank you, Precisely Data Integrity Suite Team | 6h 0m | Scheduled |
| Aug 9, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 96h 0m | Scheduled |
| Jul 15, 2026 | Production Deployment UnderwayThis incident has been resolved. | 23h 50m | Resolved |
| Jul 6, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 120h 0m | Scheduled |
| Jun 26, 2026 | Users Unable to Access Data Integrity SuiteThis incident has been resolved. | 19 min | Resolved |
| Jun 26, 2026 | MapMarker - OutageAt this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This… | 46 min | Resolved |
| Jun 26, 2026 | GeoTAX.com - OutageDear GeoTAX.com customer, At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued… | 49 min | Resolved |
| Jun 13, 2026 | Spectrum OnDemand APIs - Service IssueDear Spectrum OnDemand APIs customer, We experienced technical issues starting at 10:00 PM ET. We began seeing recovery at 11:45 PM ET and will continue to closely monitor our systems. This impacted our APIs production… | 2 min | Resolved |
| Jun 13, 2026 | Spectrum OnDemand APIs - Service IssueThis incident has been resolved. | 1h 15m | Resolved |
| Jun 12, 2026 | Spectrum OnDemand APIs - Service IssueThis incident has been resolved. | 35 min | Resolved |
| Jun 5, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 120h 0m | Scheduled |
| Jun 4, 2026 | Users Unable to Access Data Integrity Suite (403 Error)This incident has been resolved. | -34 min | Resolved |
| Jun 1, 2026 | Data360 DQ+ Service Issue - US UATThe technical issue which began at 09:00AM ET was resolved at 5:10PM ET. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency… | 6h 8m | Resolved |
| May 20, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 168h 0m | Scheduled |
| May 19, 2026 | Unable to swap from default workspaceWe have resolved the issue affecting access to non-default workspaces. Data Integrity Suite for Government should now be operating normally; please retry if you still see problems. | 2h 7m | Resolved |
| Apr 24, 2026 | DIS Workspace Menu Visibility Issue in EU-WEST-2 RegionThis incident has been resolved. | 53 min | Resolved |
| Apr 23, 2026 | Data Integrity Suite - Agent Connectivity IssueThis incident has been resolved. | 122h 55m | Resolved |
| Apr 13, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 48h 0m | Scheduled |
| Apr 8, 2026 | Spectrum OnDemand APIs - Service IssueThis incident has been resolved. | 1h 17m | Resolved |
| Apr 1, 2026 | Catalog and Governance Services Unavailable - Permission ErrorsThis incident has been resolved. | 5h 13m | Resolved |
| Mar 28, 2026 | Spectrum OnDemand - Self Care Portal MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 20, 2026 | Functional degradation - Agent connectivityThe technical issue which began at 9:36 am EDT / 13:36 UTC was resolved at 11:20am EDT/ 15:20 UTC. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your… | 4h 31m | Resolved |
| Mar 20, 2026 | Spectrum OnDemand APIs - Service IssueDear Spectrum OnDemand APIs customer, We experienced technical issues starting at 6:30 AM ET. We began seeing recovery at 8:30 AM ET and will continue to closely monitor our systems. This impacted our APIs production… | 1h 45m | Resolved |
| Mar 16, 2026 | Spectrum OnDemand APIs - Service IssueThis incident has been resolved. | 1h 5m | Resolved |
| Mar 16, 2026 | Spectrum OnDemand APIs - Service IssueThis incident has been resolved. | 2h 12m | Resolved |
| Mar 16, 2026 | Spectrum OnDemand APIs - Service IssueThis incident has been resolved. | 2h 41m | Resolved |
| Mar 15, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 48h 0m | Scheduled |
| Mar 14, 2026 | Spectrum OnDemand APIs - Service IssueDear Spectrum OnDemand APIs customer, We experienced technical issues starting at 15:30 PM IST. Recovery began at 20:05 PM IST, and we will continue to closely monitor our systems. This issue partially impacted our… | 0 min | Resolved |
| Mar 13, 2026 | Precisely APIs - OutageDear Precisely APIs customer, At this time we see full functionality in the API System. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued… | 2h 11m | Resolved |
| Feb 9, 2026 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 48h 0m | Scheduled |
| Feb 4, 2026 | Asset Loss Risk During Datasource DiscoveryThe technical issue affecting datasource discovery (cataloging) has been resolved. New cataloging operations are safe to proceed. Impact: This issue only affected a small number of workspaces with the Advanced… | 38 min | Resolved |
| Jan 28, 2026 | Degraded Spatial Analytics functionalityAll services are functioning normally. | 3h 12m | Resolved |
| Jan 22, 2026 | Agent installations and auto-upgrades may failFor new Agent installations: - During the incident, new installations failed with the error "Error: 508747789874.dkr.ecr.us-east-1.amazonaws.com/preciselydata/agent-credentials-management-chart:2.0.2: not found". - The… | -81 min | Resolved |
| Jan 13, 2026 | Outage in UI Access for Data Integrity Suite for GovernmentThis incident has been resolved. | 27 min | Resolved |
| Jan 12, 2026 | Studio Client Connectivity Issue - EU RegionThis incident has been resolved. | 2h 59m | Resolved |
| Dec 22, 2025 | MapMarker - OutageDear MapMarker customer, At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued… | 1h 29m | Resolved |
| Dec 22, 2025 | GeoTAX.com - OutageDear GeoTAX.com customer, At this time we are seeing full functionality in the system. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued… | 1h 29m | Resolved |
| Dec 4, 2025 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Nov 25, 2025 | DIS - Service Issue: US PRODWe resolved an issue with our authentication service where users were unable to authenticate and connect to the service. At this time full functionality has been restored as a fix has been implemented. Thank you for… | -968 min | Resolved |
| Nov 20, 2025 | Data360 GovernWorkaround fixed the issue, we have listed the changes that are needed and will be deployed in the upcoming releases. | 101h 4m | Resolved |
| Nov 7, 2025 | Spectrum OnDemand - Monthly Data UpdatesThe scheduled maintenance has been completed. | 120h 0m | Scheduled |
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How to Read This Precisely Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Precisely acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Precisely outage in this window ran 7d, against a mean recovery of 1d 3h. If you depend on Precisely in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.