Prismic Outage History
15 incidents recorded over the last 365 days, 15 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Prismic Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 14, 2026 | Elevated error rate on the API and EditorThe issue affecting Api and Editor has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 8 min | Resolved |
| Jun 29, 2026 | Error on new document publicationThe issue affecting publication system has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 18 min | Resolved |
| May 19, 2026 | Elevate errors on Writing RoomThe issue affecting Prismic Writing Room has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 13 min | Resolved |
| Apr 22, 2026 | Prismic.io is currently experiencing issues with authenticationThe issue affecting an upstream provider has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 10 min | Resolved |
| Apr 13, 2026 | Error accessing PrismicThe issue affecting the dashboard has been fully resolved. All systems are now operational. 🚀 **Thank you for your support!** | 13 min | Resolved |
| Apr 7, 2026 | Issue with Media LibraryThe issue affecting media-library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 14 min | Resolved |
| Apr 3, 2026 | New users are encountering issues when creating repositoriesThe issue affecting repository creation has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 1h 1m | Resolved |
| Mar 20, 2026 | Issue with Media LibraryThe issue affecting Media Library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues… | 43 min | Resolved |
| Mar 2, 2026 | Issue with Media LibraryThe issue affecting the Media Library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 20 min | Resolved |
| Feb 18, 2026 | Issue with Media LibraryThe issue affecting Media Library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues… | 16 min | Resolved |
| Feb 12, 2026 | Unable to sign upThe issue affecting sign-ups has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues… | 29 min | Resolved |
| Feb 11, 2026 | Service Disruption**Incident Summary** On February 10, 2026, between approximately 10:15 PM and 11:30 PM CET, some Prismic customers experienced difficulties logging in and accessing their repositories. These issues were caused by a DNS… | -728 min | Resolved |
| Jan 7, 2026 | [Page Builder] Issue with oEmbed feature The issue affecting oEmbed feature has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further… | 4h 23m | Resolved |
| Nov 18, 2025 | Real Time Collaboration UnavailableThe issue affecting **Real Time Collaboration** has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any… | 1h 4m | Resolved |
| Nov 7, 2025 | Authentication via SSO and GithubThe issue affecting new users authenticating via SSO and GitHub has now been fully resolved, and all systems are operating normally. We apologize for any inconvenience caused and appreciate your patience during this… | 1h 0m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Prismic incident opens instead, at the point where knowing still changes what you do.
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How to Read This Prismic Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Prismic acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Prismic outage in this window ran 4h 23m, against a mean recovery of 45 min. If you depend on Prismic in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.