Priva Outage History
26 incidents recorded over the last 365 days, 24 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Priva Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 27, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 20h 25m | Resolved |
| Oct 21, 2026 | Information Notice: Global PHP VulnerabilityFollowing reports of a globally disclosed PHP vulnerability, we have received questions regarding the impact on our services. We can confirm that Priva Digital Services for Horticulture and Building Automation has not… | — | Investigating |
| Oct 15, 2026 | ALERT: Building Operator – Incorrect Energy Data Loss Pop-up NotificationsThis incident has been resolved. | 2h 54m | Resolved |
| Oct 1, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 92h 0m | Resolved |
| Jul 31, 2026 | ALERT: Priva cloud incident occurred - Weather Data ServiceWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 59 min | Resolved |
| Jul 23, 2026 | ALERT: Priva cloud incident occurred - Operator+ MetadatauploaderWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. All projects that uploaded metadata during the outage must upload… | 7h 10m | Resolved |
| Jul 15, 2026 | ALERT: Priva cloud incident occurred - No realtime data in operator for some sitesWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 4h 4m | Resolved |
| Jul 13, 2026 | ALERT: Priva cloud incident occurred - Support ToolkitWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 1h 39m | Resolved |
| Jun 23, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 3h 52m | Resolved |
| Jun 8, 2026 | Alarm Service - Planned Maintenance Monday 8th 16.00The scheduled maintenance has been completed. | 30 min | Scheduled |
| May 27, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 3h 50m | Resolved |
| May 26, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 1h 43m | Resolved |
| Apr 20, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 2h 20m | Resolved |
| Apr 9, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 8 min | Resolved |
| Mar 24, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 7 min | Resolved |
| Mar 11, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 1h 19m | Resolved |
| Mar 10, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm that the queue is empty now. Nothing more to process, no delays right now. Everything is processed in real time. It is possible that no alerts were received in Notification due to this… | 7h 34m | Resolved |
| Feb 18, 2026 | ALERT: Priva cloud incident occurredThis incident has been resolved. | 40 min | Resolved |
| Feb 6, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 597h 1m | Resolved |
| Feb 3, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 4h 10m | Resolved |
| Jan 14, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 5h 5m | Resolved |
| Jan 5, 2026 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). All gateways are up-to-date again (if the customer has the auto-update functionality enabled) Normal… | 72h 33m | Resolved |
| Dec 24, 2025 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 33 min | Resolved |
| Dec 1, 2025 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 2h 40m | Resolved |
| Nov 20, 2025 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 45 min | Resolved |
| Nov 11, 2025 | ALERT: Priva cloud incident occurredWe are pleased to confirm our engineers have fixed these technical issues (please see below for services affected). Normal service has been resumed. | 9 min | Resolved |
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How to Read This Priva Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Priva acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Priva outage in this window ran 24d 21h, against a mean recovery of 1d 9h. If you depend on Priva in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.