Procurify Outage History
34 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Procurify Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 2, 2026 | Spend Insights and AI ServicesThis incident has been resolved. | 1h 46m | Resolved |
| Oct 29, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Oct 28, 2026 | Major Outage: Procurify Web ApplicationThis incident has been resolved. | 52 min | Resolved |
| Oct 8, 2026 | Procurify Web Application and APIBetween 2026-10-08 12:34 PDT and 2026-10-08 12:53 PDT, all services were intermittently unavailable. We have identified and fixed the issue. All systems are now operational. Thank you for your understanding. | 0 min | Resolved |
| Sep 26, 2026 | AI ServicesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 19, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 18, 2026 | Spend Insights Routine MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 3, 2026 | Partial Outage: AI Services down, additional functionality impactedThe incident is now resolved. | 4h 24m | Resolved |
| Jul 23, 2026 | Major Outage: AI Intake for orders, Invoice automation, Smart searchThis incident has been resolved. | 3h 20m | Resolved |
| Jul 22, 2026 | Partial Outage - Data FreshnessThis incident has been resolved. | 20h 41m | Resolved |
| Jul 19, 2026 | Spend Insights Infrastructure MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jul 18, 2026 | Infrastructure UpgradeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 23, 2026 | AI Services - Slow response timesThis incident has been resolved. | 2h 50m | Resolved |
| Jun 6, 2026 | Additional Approval Groups Applied to Some OrdersA fix has been released to prevent the additional approval groups from being added to orders. We will work with affected customers to remove the additional approval groups from orders in progress. | 8h 21m | Resolved |
| May 28, 2026 | "Create and email PO" functionalityThe incident has been resolved, and the "Create and email PO" feature is fully functional again. | 3h 10m | Resolved |
| Apr 9, 2026 | Spend InsightsThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Apr 7, 2026 | Degraded Performance: All ServicesThis incident has been resolved. | 8h 35m | Resolved |
| Apr 7, 2026 | Degraded Performance: All ServicesThis incident has been resolved. | 3h 38m | Resolved |
| Apr 7, 2026 | Spend Insights Infrastructure MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 3, 2026 | Spend Insights Routine MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 31, 2026 | Partial Outage: Web accessibilityThis incident has been resolved. | 1h 34m | Resolved |
| Mar 30, 2026 | Partial outage: spend insights - data freshness.This incident has been resolved. Spend Insights is fully operational. Thank you for your understanding. | 2h 0m | Resolved |
| Mar 26, 2026 | Vendor Sync IssuesThis incident has been resolved. | 25h 20m | Resolved |
| Mar 17, 2026 | Major Outage: PunchoutsThis incident has been resolved. | 1h 21m | Resolved |
| Mar 14, 2026 | Infrastructure MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 2, 2026 | Frontend Service: Domain Access IssuesBetween 2026-02-28 11:00 AM PST and 2026-02-28 11:30 AM PST, the following services were unavailable: - Web Application We have identified and fixed the issue. This incident has been resolved. All systems are… | -3543 min | Resolved |
| Feb 28, 2026 | Infrastructure MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 23, 2026 | AI Intake for Orders showing errorsThis incident has been resolved. | 1h 21m | Resolved |
| Feb 12, 2026 | Spend Insights: Infrastructure MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jan 21, 2026 | Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 10, 2026 | Spend Insights - Data FreshnessThis incident has been resolved. | 12h 32m | Resolved |
| Nov 25, 2025 | Partial Outage: Web ApplicationThis incident has been resolved. All systems are operational. Thank you for your understanding. | 3h 21m | Resolved |
| Nov 18, 2025 | Degraded Performance: Web ApplicationThis incident has been resolved. | 5h 33m | Resolved |
| Nov 15, 2025 | Infrastructure MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
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How to Read This Procurify Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Procurify acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Procurify outage in this window ran 1d 1h, against a mean recovery of 4h 12m. If you depend on Procurify in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.