Procurify Outage History

34 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Procurify Incident

Procurify incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026Spend Insights and AI ServicesThis incident has been resolved.1h 46mResolved
Oct 29, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Oct 28, 2026Major Outage: Procurify Web ApplicationThis incident has been resolved.52 minResolved
Oct 8, 2026Procurify Web Application and APIBetween 2026-10-08 12:34 PDT and 2026-10-08 12:53 PDT, all services were intermittently unavailable. We have identified and fixed the issue. All systems are now operational. Thank you for your understanding.0 minResolved
Sep 26, 2026AI ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Sep 19, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 18, 2026Spend Insights Routine MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026Partial Outage: AI Services down, additional functionality impactedThe incident is now resolved.4h 24mResolved
Jul 23, 2026Major Outage: AI Intake for orders, Invoice automation, Smart searchThis incident has been resolved.3h 20mResolved
Jul 22, 2026Partial Outage - Data FreshnessThis incident has been resolved.20h 41mResolved
Jul 19, 2026Spend Insights Infrastructure MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Jul 18, 2026Infrastructure UpgradeThe scheduled maintenance has been completed.1h 0mScheduled
Jun 23, 2026AI Services - Slow response timesThis incident has been resolved.2h 50mResolved
Jun 6, 2026Additional Approval Groups Applied to Some OrdersA fix has been released to prevent the additional approval groups from being added to orders. We will work with affected customers to remove the additional approval groups from orders in progress.8h 21mResolved
May 28, 2026"Create and email PO" functionalityThe incident has been resolved, and the "Create and email PO" feature is fully functional again.3h 10mResolved
Apr 9, 2026Spend InsightsThe scheduled maintenance has been completed.30 minScheduled
Apr 7, 2026Degraded Performance: All ServicesThis incident has been resolved.8h 35mResolved
Apr 7, 2026Degraded Performance: All ServicesThis incident has been resolved.3h 38mResolved
Apr 7, 2026Spend Insights Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 3, 2026Spend Insights Routine MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 31, 2026Partial Outage: Web accessibilityThis incident has been resolved.1h 34mResolved
Mar 30, 2026Partial outage: spend insights - data freshness.This incident has been resolved. Spend Insights is fully operational. Thank you for your understanding.2h 0mResolved
Mar 26, 2026Vendor Sync IssuesThis incident has been resolved.25h 20mResolved
Mar 17, 2026Major Outage: PunchoutsThis incident has been resolved.1h 21mResolved
Mar 14, 2026Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 2, 2026Frontend Service: Domain Access IssuesBetween 2026-02-28 11:00 AM PST and 2026-02-28 11:30 AM PST, the following services were unavailable: - Web Application We have identified and fixed the issue. This incident has been resolved. All systems are…-3543 minResolved
Feb 28, 2026Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Feb 23, 2026AI Intake for Orders showing errorsThis incident has been resolved.1h 21mResolved
Feb 12, 2026Spend Insights: Infrastructure MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jan 21, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 10, 2026Spend Insights - Data FreshnessThis incident has been resolved.12h 32mResolved
Nov 25, 2025Partial Outage: Web ApplicationThis incident has been resolved. All systems are operational. Thank you for your understanding.3h 21mResolved
Nov 18, 2025Degraded Performance: Web ApplicationThis incident has been resolved.5h 33mResolved
Nov 15, 2025Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled

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How to Read This Procurify Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Procurify acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Procurify outage in this window ran 1d 1h, against a mean recovery of 4h 12m. If you depend on Procurify in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.