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Is Productboard Down?

SaaSLive status, outages, and incident history

No. Productboard is up right now.

Every monitored Productboard system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · 60s while moving

Know the moment Productboard breaks

Productboard is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Productboard status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Productboard Component Status

The main Productboard systems on this page. All 16 are operational right now.

16operational
External services » [AI] Claude API
Operational
External services » [Email delivery] SendGrid API
Operational
External services » [Infrastructure] AWS EC2
Operational

13 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking External services » [Infrastructure] AWS RDS, External services » [Infrastructure] Cloudflare Workers, External services » [Integrations] Intercom APIs, External services » [Integrations] Intercom Webhooks, External services » [Integrations] Slack Apps/Integrations, External services » [Payments] Stripe API, External services » [Realtime sync] Pusher Channels REST API, External services » [Realtime sync] Pusher Channels WebSocket Client API, Identity & Access, MCP, APIs and Integrations, Spark AI, Web Application, and 1 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Productboard Outages & Incidents

Incident history from the official Productboard status page, including resolution updates.

Productboard Spark is unavailableResolved Sep 14, 2026 · 3 minResolved

This incident has been resolved. --- [2026-09-14T15:03:39.897Z] (investigating) Productboard Spark is currently unavailable for some of our customers. Our team is investigating the issue with third-party provider and working to restore service as quickly as possible. We will post an update shortly. We apologize for the disruption.

Unexpected AI credit usage on some Spark workspacesResolved Aug 5, 2026 · 2h 46mResolved

The issue causing repeated LLM calls and unintended AI credit consumption has been fixed and deployed. Affected customer credits were refunded, and the service is operating normally. --- [2026-08-05T15:34:55.520Z] (investigating) We are continuing to investigate this issue. --- [2026-08-05T15:24:36.941Z] (investigating) We are currently investigating an issue where AI credits were consumed by automated background analysis on some workspaces. Affected customers may see reduced or depleted Spark AI credit balances. We’ve identified the likely cause and are working to stop further impact and assess affected accounts. Another update will follow shortly.

Productboard Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Productboard incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 13 days with incidentsSep 25

Live Productboard Outage Reports

Problems reported by engineers using Productboard. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Productboard problems reported yet.

Something wrong with Productboard on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Productboard

Productboard exposes 17 monitored components on its status page at status.productboard.com — [AI] Claude API (api.anthropic.com), Spark AI and [Payments] Stripe API among them. Follow Productboard downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Productboard uptime at 99.95%. Response times, incident history, and SLA tracking for Productboard are available on the PulsAPI dashboard.

Productboard Status FAQ

Is Productboard down right now?

The verdict at the top of this page comes from the latest poll of the official Productboard status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Productboard is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Productboard recovers.

How do I check Productboard uptime history?

PulsAPI tracks Productboard uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.95%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Productboard changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Productboard outages?

PulsAPI reads the official Productboard status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Productboard components?

Yes. PulsAPI monitors 16 individual Productboard components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Productboard goes down?

Yes. Create a free account and subscribe to Productboard: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Productboard to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Productboard problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Productboard?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Productboard plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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