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Is Productboard Down?

SaaSLive status, outages, and incident history

No. Productboard is up right now.

Every monitored Productboard system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 1h agoLive, rechecked every 60s
Start monitoring ProductboardOfficial Productboard status page
How we know: the official Productboard status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Productboard Component Status

The main Productboard systems on this page. All 16 are operational right now.

16operational
External services » [AI] Claude API
Operational
External services » [Email delivery] SendGrid API
Operational
External services » [Infrastructure] AWS EC2
Operational

13 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking External services » [Infrastructure] AWS RDS, External services » [Infrastructure] Cloudflare Workers, External services » [Integrations] Intercom APIs, External services » [Integrations] Intercom Webhooks, External services » [Integrations] Slack Apps/Integrations, External services » [Payments] Stripe API, External services » [Realtime sync] Pusher Channels REST API, External services » [Realtime sync] Pusher Channels WebSocket Client API, Identity & Access, MCP, APIs and Integrations, Spark AI, Web Application, and 1 more.

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Component statuses may change independently during partial outages.

Recent Productboard Outages & Incidents

Incident history from the official Productboard status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Unexpected AI credit usage on some Spark workspacesResolved Aug 5, 2026 · 2h 46mResolved

The issue causing repeated LLM calls and unintended AI credit consumption has been fixed and deployed. Affected customer credits were refunded, and the service is operating normally. --- [2026-08-05T15:34:55.520Z] (investigating) We are continuing to investigate this issue. --- [2026-08-05T15:24:36.941Z] (investigating) We are currently investigating an issue where AI credits were consumed by automated background analysis on some workspaces. Affected customers may see reduced or depleted Spark AI credit balances. We’ve identified the likely cause and are working to stop further impact and assess affected accounts. Another update will follow shortly.

Elevated error rate across ProductboardResolved Jun 22, 2026 · 1h 19mResolved

This incident has been resolved. We apologize for the disruption and thank you for your patience. --- [2026-06-22T20:36:42.526Z] (monitoring) A fix has been deployed and we are monitoring recovery. We will post a final update once full functionality is confirmed. --- [2026-06-22T20:05:49.410Z] (identified) We have identified the cause of this issue and are working on a fix. We will post another update shortly. --- [2026-06-22T19:34:32.618Z] (investigating) Productboard is experiencing elevated error rate across the application. Our team is investigating and working to restore service as quickly as possible. We will post an update shortly. We apologize for the disruption.

Newly Created Boards InaccessibleResolved Jun 7, 2026 · 3h 15mResolved

This incident has been resolved. Newly created boards are now fully accessible and operating as expected. We apologize for any disruption this may have caused. --- [2026-06-07T17:22:13.410Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-06-07T17:21:35.825Z] (identified) The issue has been identified and a fix is being implemented. --- [2026-06-07T16:29:27.819Z] (monitoring) A fix has been applied and newly created boards are now accessible. We are monitoring the situation to ensure full stability. --- [2026-06-07T16:27:28.259Z] (identified) We have identified the cause of the issue and are working to resolve it. --- [2026-06-07T14:07:34.940Z] (investigating) We are currently investigating an issue where newly created boards are not immediately accessible after creation. Users may encounter an error when attempting to open a board they just created. Affected boards do eventually become accessible. We will provide further updates as our investigation progresses.

Live Productboard Outage Reports

Problems reported by engineers using Productboard. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Productboard problems reported yet.

Something wrong with Productboard on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Productboard

Productboard exposes 17 monitored components on its status page at status.productboard.com — [AI] Claude API (api.anthropic.com), Spark AI and [Payments] Stripe API among them. Follow Productboard downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Productboard uptime at 100.00%. Response times, incident history, and SLA tracking for Productboard are available on the PulsAPI dashboard.

Productboard Status FAQ

Is Productboard down right now?

PulsAPI checks Productboard every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Productboard status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Productboard is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Productboard recovers.

How do I check Productboard uptime history?

PulsAPI tracks Productboard uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Productboard.

How fast does PulsAPI detect Productboard outages?

PulsAPI polls the official Productboard status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Productboard components?

Yes. PulsAPI monitors 16 individual Productboard components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Productboard goes down?

Yes. Create a PulsAPI account and subscribe to Productboard. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Productboard status changes.

How do I report an issue with Productboard to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Productboard problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Productboard?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Productboard alongside up to 9 other services at pulsapi.com/signup.

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