Proton Services Outage History

49 incidents recorded over the last 365 days, 21 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Proton Services Incident

Proton Services incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 27, 2026Partial outage on Proton VPN serversThis incident has been resolved.54 minResolved
Oct 22, 2026Service Maintenance, October 22ndThe scheduled maintenance has been completed.1h 0mScheduled
Oct 15, 2026Service Maintenance, October 15thThe scheduled maintenance has been completed.1h 0mScheduled
Oct 9, 2026Service Maintenance, October 9thThe scheduled maintenance has been completed.1h 0mScheduled
Oct 8, 2026Service Maintenance, October 8thThe scheduled maintenance has been completed.1h 0mScheduled
Oct 2, 2026MacOS Certification Errors on the Proton Meet & Proton Mail appsWe've now updated both the Proton Meet and Proton Mail MacOS desktop apps. If you're still receiving a pop-up on your device, please update to the latest version of the desktop apps. Once again, we apologize for any…3h 17mResolved
Sep 6, 2026Service Maintenance, September 6thThe scheduled maintenance has been completed.3h 0mScheduled
Sep 2, 2026Service Maintenance, September 2ndThe scheduled maintenance has been completed.1h 0mScheduled
Sep 1, 2026Service Maintenance, September 1stThe scheduled maintenance has been completed.1h 0mScheduled
Sep 1, 2026Service disruptionUPDATE: The incident recovery caused some push notifications related to suspicious login activity to be delivered several hours later than expected. The delay affected only the delivery of these notifications and was…6h 11mResolved
Aug 31, 2026Global ProtonVPN infrastructure upgrade campaignIn the following weeks various paid Proton VPN servers will be in temporary maintenance mode, for a short duration period, in order to allow us to perform a major infrastructure upgrade, paving the way for overall…2184h 0mScheduled
Aug 26, 2026Global OutageA post mortem of this incident has been made available here: [https://proton.me/blog/august-27-outage-incident-report](https://proton.me/blog/august-27-outage-incident-report)2h 18mResolved
Aug 4, 2026Service Maintenance, August 4thThe scheduled maintenance has been completed.1h 0mScheduled
Jul 15, 2026Partial outage on Proton VPN servers in the Dominican RepublicThis incident has been resolved.28h 52mResolved
Jul 10, 2026Investigating IncidentThis incident has been resolved.68h 47mResolved
Jul 7, 2026Partial outage on ProtonVPN servers in ColombiaThe scheduled maintenance has been completed.24h 0mScheduled
Jun 30, 2026Proton Calendar IssueWe experienced an infrastructure issue on our API that caused some users to experience an empty Calendar app on Android, with no events or calendars displayed. No data was lost, and all events and calendars remained…0 minResolved
Jun 29, 2026Power outage on Proton VPN servers in North MacedoniaThis incident has been resolved.2h 40mResolved
Jun 25, 2026Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican RepublicThis incident has been resolved.2h 45mResolved
Jun 24, 2026Partial outage affecting Proton VPN CH servers onlyAll servers have been restored.2h 3mResolved
Jun 18, 2026Service Maintenance, June 18thThe scheduled maintenance has been completed.1h 0mScheduled
Jun 16, 2026Investigating sporadic connection reports from a small number of usersWe've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.51 minResolved
Jun 4, 2026Service Maintenance, June 4thThe scheduled maintenance has been completed.1h 0mScheduled
May 29, 2026Service Maintenance, May 29thThe scheduled maintenance has been completed.1h 0mScheduled
May 20, 2026Server outage on Proton VPN servers in AndorraThis incident has been resolved.2h 36mResolved
May 15, 2026Proton VPN issue affecting Windows 7 usersThe issue is completely resolved. There are no further problems on Windows 7.24h 24mResolved
May 7, 2026Server outage on Proton VPN servers in the District Of ColumbiaThis incident has been resolved.137h 45mResolved
May 1, 2026Proton VPN port-forwarding functionality degraded in CanadaThe faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version.1h 58mResolved
Apr 29, 2026Server outage in Cambodia and VietnamThe scheduled maintenance has been completed.120h 0mScheduled
Apr 23, 2026Service Maintenance, April 23rdThe scheduled maintenance has been completed.1h 0mScheduled
Apr 9, 2026Service Maintenance, April 9thThe scheduled maintenance has been completed.1h 0mScheduled
Mar 31, 2026Slow speeds on some VPN servers in Montreal, CanadaThe scheduled maintenance has been completed.72h 0mScheduled
Mar 24, 2026Server outage on ProtonVPN server in BangladeshThis incident has been resolved.385h 6mResolved
Mar 19, 2026Service Maintenance, March 19thThe scheduled maintenance has been completed.1h 0mScheduled
Mar 12, 2026Service Maintenance, March 12thThe scheduled maintenance has been completed.1h 0mScheduled
Mar 5, 2026Service Maintenance, March 5thThe scheduled maintenance has been completed.1h 0mScheduled
Feb 25, 2026Service Maintenance, February 25thThe scheduled maintenance has been completed.1h 0mScheduled
Feb 25, 2026Proton VPN server in North Macedonia scheduled maintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Feb 19, 2026Service Maintenance, February 19thThe scheduled maintenance has been completed.1h 0mScheduled
Feb 13, 2026Server outage on Proton VPN servers in PalestineThis incident has been resolved.75h 49mResolved
Jan 28, 2026Proton VPN servers in New Jersey US scheduled maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 16, 2026Proton Docs OutageIncident Summary – Proton Docs & Sheets Service Outage  Date & Time: 15:20 CET – 17:05 CET, partial outage 17:05-19:30 CET  Impact: Users were unable to access Proton Docs and Proton Sheets during the incident…4h 26mResolved
Jan 15, 2026Server outage on Proton VPN servers in IcelandThis incident has been resolved.31h 53mResolved
Dec 23, 2025Server outage on Proton VPN servers in LatviaThis incident has been resolved.21h 15mResolved
Dec 16, 2025Service maintenance, December 16thThe scheduled maintenance has been completed.1h 0mScheduled
Dec 12, 2025Service maintenance, December 12thThe scheduled maintenance has been completed.1h 0mScheduled
Nov 28, 2025Emergency Maintenance, 28th NovemberThe scheduled maintenance has been completed.45 minScheduled
Nov 26, 2025Service maintenance, November 26thThe scheduled maintenance has been completed.1h 0mScheduled
Nov 18, 2025Cloudflare outageThis incident has been resolved.55 minResolved

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How to Read This Proton Services Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Proton Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Proton Services outage in this window ran 91d, against a mean recovery of 2d 18h. If you depend on Proton Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.