Proton Services Outage History
49 incidents recorded over the last 365 days, 21 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Proton Services Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 27, 2026 | Partial outage on Proton VPN serversThis incident has been resolved. | 54 min | Resolved |
| Oct 22, 2026 | Service Maintenance, October 22ndThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 15, 2026 | Service Maintenance, October 15thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 9, 2026 | Service Maintenance, October 9thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 8, 2026 | Service Maintenance, October 8thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 2, 2026 | MacOS Certification Errors on the Proton Meet & Proton Mail appsWe've now updated both the Proton Meet and Proton Mail MacOS desktop apps. If you're still receiving a pop-up on your device, please update to the latest version of the desktop apps. Once again, we apologize for any… | 3h 17m | Resolved |
| Sep 6, 2026 | Service Maintenance, September 6thThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 2, 2026 | Service Maintenance, September 2ndThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 1, 2026 | Service Maintenance, September 1stThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 1, 2026 | Service disruptionUPDATE: The incident recovery caused some push notifications related to suspicious login activity to be delivered several hours later than expected. The delay affected only the delivery of these notifications and was… | 6h 11m | Resolved |
| Aug 31, 2026 | Global ProtonVPN infrastructure upgrade campaignIn the following weeks various paid Proton VPN servers will be in temporary maintenance mode, for a short duration period, in order to allow us to perform a major infrastructure upgrade, paving the way for overall… | 2184h 0m | Scheduled |
| Aug 26, 2026 | Global OutageA post mortem of this incident has been made available here: [https://proton.me/blog/august-27-outage-incident-report](https://proton.me/blog/august-27-outage-incident-report) | 2h 18m | Resolved |
| Aug 4, 2026 | Service Maintenance, August 4thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 15, 2026 | Partial outage on Proton VPN servers in the Dominican RepublicThis incident has been resolved. | 28h 52m | Resolved |
| Jul 10, 2026 | Investigating IncidentThis incident has been resolved. | 68h 47m | Resolved |
| Jul 7, 2026 | Partial outage on ProtonVPN servers in ColombiaThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Jun 30, 2026 | Proton Calendar IssueWe experienced an infrastructure issue on our API that caused some users to experience an empty Calendar app on Android, with no events or calendars displayed. No data was lost, and all events and calendars remained… | 0 min | Resolved |
| Jun 29, 2026 | Power outage on Proton VPN servers in North MacedoniaThis incident has been resolved. | 2h 40m | Resolved |
| Jun 25, 2026 | Partial outage on Proton VPN servers in Cuba, Honduras, Guatemala and the Dominican RepublicThis incident has been resolved. | 2h 45m | Resolved |
| Jun 24, 2026 | Partial outage affecting Proton VPN CH servers onlyAll servers have been restored. | 2h 3m | Resolved |
| Jun 18, 2026 | Service Maintenance, June 18thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 16, 2026 | Investigating sporadic connection reports from a small number of usersWe've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience. | 51 min | Resolved |
| Jun 4, 2026 | Service Maintenance, June 4thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 29, 2026 | Service Maintenance, May 29thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 20, 2026 | Server outage on Proton VPN servers in AndorraThis incident has been resolved. | 2h 36m | Resolved |
| May 15, 2026 | Proton VPN issue affecting Windows 7 usersThe issue is completely resolved. There are no further problems on Windows 7. | 24h 24m | Resolved |
| May 7, 2026 | Server outage on Proton VPN servers in the District Of ColumbiaThis incident has been resolved. | 137h 45m | Resolved |
| May 1, 2026 | Proton VPN port-forwarding functionality degraded in CanadaThe faulty component responsible for the failures of Port Forwarding on Canadian servers has been reverted to a working version. | 1h 58m | Resolved |
| Apr 29, 2026 | Server outage in Cambodia and VietnamThe scheduled maintenance has been completed. | 120h 0m | Scheduled |
| Apr 23, 2026 | Service Maintenance, April 23rdThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 9, 2026 | Service Maintenance, April 9thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 31, 2026 | Slow speeds on some VPN servers in Montreal, CanadaThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Mar 24, 2026 | Server outage on ProtonVPN server in BangladeshThis incident has been resolved. | 385h 6m | Resolved |
| Mar 19, 2026 | Service Maintenance, March 19thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 12, 2026 | Service Maintenance, March 12thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 5, 2026 | Service Maintenance, March 5thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 25, 2026 | Service Maintenance, February 25thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 25, 2026 | Proton VPN server in North Macedonia scheduled maintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Feb 19, 2026 | Service Maintenance, February 19thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 13, 2026 | Server outage on Proton VPN servers in PalestineThis incident has been resolved. | 75h 49m | Resolved |
| Jan 28, 2026 | Proton VPN servers in New Jersey US scheduled maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jan 16, 2026 | Proton Docs OutageIncident Summary – Proton Docs & Sheets Service Outage Date & Time: 15:20 CET – 17:05 CET, partial outage 17:05-19:30 CET Impact: Users were unable to access Proton Docs and Proton Sheets during the incident… | 4h 26m | Resolved |
| Jan 15, 2026 | Server outage on Proton VPN servers in IcelandThis incident has been resolved. | 31h 53m | Resolved |
| Dec 23, 2025 | Server outage on Proton VPN servers in LatviaThis incident has been resolved. | 21h 15m | Resolved |
| Dec 16, 2025 | Service maintenance, December 16thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Dec 12, 2025 | Service maintenance, December 12thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 28, 2025 | Emergency Maintenance, 28th NovemberThe scheduled maintenance has been completed. | 45 min | Scheduled |
| Nov 26, 2025 | Service maintenance, November 26thThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 18, 2025 | Cloudflare outageThis incident has been resolved. | 55 min | Resolved |
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How to Read This Proton Services Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Proton Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Proton Services outage in this window ran 91d, against a mean recovery of 2d 18h. If you depend on Proton Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.