Qualtrics Outage History

110 incidents recorded over the last 365 days, 81 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Qualtrics Incident

Qualtrics incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026Discover MaintenanceThere will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the…2h 0mScheduled
Nov 3, 2026EX project issues in the Western US regionThe issue has been resolved.26 minResolved
Nov 3, 2026Legacy Results-Report export issues in FedRAMP environmentThe issue has been resolved.1h 7mResolved
Nov 3, 2026XM Directory Task issues in the Eastern US and United Kingdom regionsWe experienced an issue with email distributions sent via the XM Directory task in the Eastern US and United Kingdom regions from November 2nd at 12:30 UTC to November 3rd at 00:33 UTC. This issue has been resolved.-763 minResolved
Nov 2, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 26, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 23, 2026Salesforce Integration issues in all regionsThis incident has been resolved.5h 14mResolved
Oct 23, 2026Customer Hub IssuesThis incident has been resolved.12h 0mResolved
Oct 21, 2026Industry-wide PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619)We have patched our core services to the fixed versions released by the PHP project to address CVE-2026-109618 and CVE-2026-109619 as well as applied mitigating controls. We are continuing to monitor the situation and…11h 15mResolved
Oct 19, 2026Discover Connector issuesThis is resolved now1h 13mResolved
Oct 19, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 14, 2026Copied report generation issues in all regionsWe experienced an issue from 15th October to 20th October in all regions regarding copied reports not generating when copying projects across Employee Experience, 360 and survey projects. Our recommendation is to either…144h 0mResolved
Oct 12, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 5, 2026Discover MaintenanceThere will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the…2h 0mScheduled
Oct 4, 2026Discover MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Oct 1, 2026Receipt Scanner question issues in all regionsThis issue has been resolved6h 1mResolved
Sep 29, 2026Survey taking issues in Europe, Africa, and the Middle EastWe experienced an issue impacting survey taking in Europe, Africa, and the Middle East from 12:54 to 13:08 UTC. This issue has been resolved.-277 minResolved
Sep 27, 2026Discover MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Sep 23, 2026Intermittent Discover Dashboard and Export API Issues for some US region instancesThis incident has been resolved.28h 16mResolved
Sep 22, 2026Intermittent access issue for Discover Designer UI in Canada InstanceThis incident has been resolved.2h 3mResolved
Sep 22, 2026Intermittent Discover Dashboard and Export api IssueThis incident has been resolved.2h 31mResolved
Sep 21, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 17, 2026TextIQ issues in all regionsThis incident has been resolved.1h 12mResolved
Sep 16, 2026Workflow execution delays in multiple regionsWe experienced an issue with 'Survey Response Event' triggered workflows being delayed in Singaporean, Japanese, European, and Asia Pacific regions. Impact was between 9 and 11 AM MT on Sept 16. The issue has been…-151 minResolved
Sep 16, 2026Salesforce Workflow Connection issues noticed in all RegionsThe issue has been resolved.3h 50mResolved
Sep 14, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 9, 2026Some Workflow Tasks not loading, affecting all regions.This incident has been resolved.1h 49mResolved
Sep 8, 2026Login issues in FedRAMP environmentThis incident has been resolved.43 minResolved
Sep 8, 2026Login issues in FedRAMP environmentThis incident has been resolved.56 minResolved
Sep 7, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 4, 2026General instability in the FedRAMP environmentThis incident has been resolved.1h 53mResolved
Sep 4, 2026Distribution issues in all RegionsThis incident has been resolved.2h 11mResolved
Sep 4, 2026User admin latency issue in all regionsThe issue has been resolved.1h 51mResolved
Sep 3, 2026Support Portal issuesWe experienced an issue with Support Portal login in all regions between 10:40 AM and 11:30 AM MDT. This incident has been resolved.-100 minResolved
Sep 1, 2026Participant issue in the Japanese RegionThe issue has been resolved.3h 41mResolved
Aug 31, 2026Salesforce Workflow Connection issues in all RegionsThis incident has been resolved.171h 48mResolved
Aug 31, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 26, 2026Online Reputation Management issues in Eastern US regionThis issue is resolved8h 14mResolved
Aug 24, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 18, 2026Discover Connectors related issues in UK environmentIncident is resolved.1h 35mResolved
Aug 17, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 13, 2026Dashboard Filtering issues in all regions.The issue has been resolved.1h 1mResolved
Aug 12, 2026Salesforce Workflow Connection issues in all RegionsThis incident has been resolved.162h 42mResolved
Aug 12, 2026Salesforce Workflow Connection issues in all RegionsDue to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating…-13840 minResolved
Aug 12, 2026Digital intercepts and creatives issues in all regionsThis incident has been resolved.14h 32mResolved
Aug 10, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 3, 2026Discover dashboard performance issues in US RegionThis incident has been resolved.1h 13mResolved
Aug 3, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 29, 2026Distribution issues in the Eastern US regionThe issue has been resolved.23 minResolved
Jul 29, 2026Supplemental Data Source issues in all regionsThis incident has been resolved.48 minResolved
Jul 27, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 21, 2026Intermittent Discover Connector access issue for EU regionThis incident has been resolved.1h 23mResolved
Jul 20, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 15, 2026Library Message Selection Issues in Emails in All RegionsThis incident has been resolved.15h 3mResolved
Jul 15, 2026Dashboard export issues in All RegionsThis incident has been resolved.32 minResolved
Jul 13, 2026Discover Dashboard Issues in US RegionThis incident has been resolved.1h 11mResolved
Jul 13, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 9, 2026Discover Dashboard slowness and Data ingestion issue in US regionThis incident has been resolved.36 minResolved
Jul 6, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 30, 2026Discover - Dashboard Data visualization, Designer and Connectors UnavailableThis incident has been resolved.20 minResolved
Jun 30, 2026Issues with search function on Support SiteThis incident has been resolved.36 minResolved
Jun 29, 2026Webservice issues in the Eastern US, Europe, Canadian, Singaporean, and Asia Pacific regionsWe experienced an issue with Webservice tasks in the Eastern US, Europe, Canada, Singapore, and Asia Pacific regions from 19:20 to 21:15 UTC. The system automatically retried these tasks more than once, causing multiple…-200 minResolved
Jun 29, 2026Degraded API Performance in the Western US regionWe experienced an issue with the Public API in the Western US region from 12:08 to 12:38 UTC. This issue has been resolved.0 minResolved
Jun 29, 2026Comment Translation issues in all regionsThis incident has been resolved.1h 29mResolved
Jun 29, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 25, 2026Discover Voice Ingestion issues in the Canadian RegionThis incident has been resolved.3h 18mResolved
Jun 22, 2026Discover Topic Generation Issues in EU regionDiscover EU regions faced issues with topic model generation. This has been resolved.-5862 minResolved
Jun 22, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 15, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 11, 2026Site Intercept issues in NA regionThis incident has been resolved.40 minResolved
Jun 11, 2026Digital Experience Analytics issue in the Western US regionThe issue has been resolved.1 minResolved
Jun 10, 2026Data issues in the Eastern US regionWe experienced an issue with data and widgets loading in the Eastern US region from 12:00 PM MDT to 1:08 PM MDT. This issue has been resolved.-117 minResolved
Jun 10, 2026Organisational hierarchy issue in multiple regionsThe issue has been resolved.2h 1mResolved
Jun 10, 2026XM Mobile App issues in the FedRAMP environmentThe issue has been resolved.1h 38mResolved
Jun 8, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 4, 2026Discover US Network Connectivity IssueThis incident has been resolved.16h 49mResolved
Jun 4, 2026We are currently investigating an issue with delayed executions in scheduled workflows in FedRAMP environment.The issue has been resolved.1h 1mResolved
Jun 1, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 25, 2026Dashboard issues in FedRAMP environmentThe issue has been resolved.4h 6mResolved
May 25, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 20, 2026EX Authenticator issues in all regionsWe experienced an issue with EX Authenticators preventing survey taking in all regions from 6am to 12pm AEST. It is now resolved.-416 minResolved
May 19, 2026Some connector jobs failing with permission errorThe issue is resolved48 minResolved
May 19, 2026Issue with Discover Studio EmailsThe issue is resolved now31 minResolved
May 18, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 12, 2026Website / App Insights - Visitor Intercept Display issues in all regions.We experienced an issue with intercept display in all regions from May 12, 2026 23:40 UTC to May 13, 2026 13:30 UTC. This incident has been resolved0 minResolved
May 11, 2026Visitor Intercept Display issues in Western USThis incident has been resolved.1h 8mResolved
May 11, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 8, 2026Visitor Intercept Display issues in the Western US and Eastern US RegionsThe issue has been resolved.4h 46mResolved
May 8, 2026Dashboard email export issues in all regionsWe experienced an issue with sending dashboard export emails in all regions around 12PM UTC. This issue has been resolved.0 minResolved
May 8, 2026Issues retrieving records from Imported Data Projects via API in all regionsThe issue has been resolved.5h 16mResolved
May 8, 2026Dashboard data ingestion latency issue in the Eastern US regionThe issue has been resolved.52 minResolved
May 5, 2026SMTP distribution delay issue in the Canadian regionThe issue has been resolved.29 minResolved
May 4, 2026Discover MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 30, 2026Degraded performance across the general platform in the United Kingdom regionWe experienced an issue with degraded performance in the platform in the United Kingdom region from 6:30 AM to 8:10 AM. This issue has been resolved.-143 minResolved
Apr 28, 2026Issues in creating and updating tickets in all regionsThe issue has been resolved.3h 32mResolved
Apr 28, 2026Visitor Intercept Display issues in the Eastern US regionVisitor Intercept Display: degraded performance with intercept rendering for 30 minutes.-3857 minResolved
Apr 24, 2026EX Person Import Delays in European RegionThis issue has been resolved.1h 14mResolved
Apr 24, 2026Reports metric configuration issues in all regionsThis incident has been resolved.1h 1mResolved
Apr 16, 2026Issue with some Discover Classification and Realtime Downstream Jobs in US RegionDiscover Classification and Realtime Downstream Jobs are completing fine.2h 4mResolved
Apr 15, 2026Dashboard issues in Asia Pacific regionThe issue has been resolved.34 minResolved
Apr 8, 2026Dashboard issues in the European regionThe issue has been resolved.31 minResolved
Apr 7, 2026Survey Building and Creation issues in United Kingdom, Canadian, European, and Japanese regionsThe issue has been resolved.51 minResolved
Apr 7, 2026Discover Studio — US Region OutageThis incident has resolved1h 32mResolved
Apr 4, 2026Workflow delays and failures in the European, Canadian, Eastern US, Western US, and Singaporean regionsWe experienced an issue with workflow delays in the European, Canadian, Eastern US, Western US, and Singaporean regions from 00:15 UTC to 02:45 UTC. This issue has been resolved.0 minResolved
Apr 3, 2026Extraction task workflow delays in all regionsWe experienced an issue with extraction task workflow delays in all regions from 22:42 UTC to 00:45 UTC. This issue has been resolved.0 minResolved
Mar 26, 2026[Retroactive] Multiple services impacted in all regionsWe experienced an issue affecting multiple services intermittently across all regions from 13:15 UTC to 14:00 UTC. This issue has been resolved.-98 minResolved
Mar 25, 2026Issues with Support DocumentationThe issue has been resolved.1h 39mResolved
Mar 24, 2026Discover File Connectors are experiencing issues in multiple regionsThis incident has been resolved.14h 35mResolved
Mar 13, 2026Discover File Connector Issues in all RegionsDiscover File Connectors were experiencing issues from 3/12/2026 4PM PST - 3/13/2026 10:30PM PST . This has now been fixed and resolved.0 minResolved
Mar 2, 2026Online Review Management issues in All RegionsThis incident has been resolved.412h 39mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Qualtrics incident opens instead, at the point where knowing still changes what you do.

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How to Read This Qualtrics Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Qualtrics acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Qualtrics outage in this window ran 17d 4h, against a mean recovery of 11h 53m. If you depend on Qualtrics in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.