Qualtrics Outage History
110 incidents recorded over the last 365 days, 81 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Qualtrics Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 9, 2026 | Discover MaintenanceThere will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the… | 2h 0m | Scheduled |
| Nov 3, 2026 | EX project issues in the Western US regionThe issue has been resolved. | 26 min | Resolved |
| Nov 3, 2026 | Legacy Results-Report export issues in FedRAMP environmentThe issue has been resolved. | 1h 7m | Resolved |
| Nov 3, 2026 | XM Directory Task issues in the Eastern US and United Kingdom regionsWe experienced an issue with email distributions sent via the XM Directory task in the Eastern US and United Kingdom regions from November 2nd at 12:30 UTC to November 3rd at 00:33 UTC. This issue has been resolved. | -763 min | Resolved |
| Nov 2, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 26, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 23, 2026 | Salesforce Integration issues in all regionsThis incident has been resolved. | 5h 14m | Resolved |
| Oct 23, 2026 | Customer Hub IssuesThis incident has been resolved. | 12h 0m | Resolved |
| Oct 21, 2026 | Industry-wide PHP vulnerabilities (CVE-2026-109618, CVE-2026-109619)We have patched our core services to the fixed versions released by the PHP project to address CVE-2026-109618 and CVE-2026-109619 as well as applied mitigating controls. We are continuing to monitor the situation and… | 11h 15m | Resolved |
| Oct 19, 2026 | Discover Connector issuesThis is resolved now | 1h 13m | Resolved |
| Oct 19, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 14, 2026 | Copied report generation issues in all regionsWe experienced an issue from 15th October to 20th October in all regions regarding copied reports not generating when copying projects across Employee Experience, 360 and survey projects. Our recommendation is to either… | 144h 0m | Resolved |
| Oct 12, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 5, 2026 | Discover MaintenanceThere will be a regularly scheduled maintenance window for Discover every Sunday from 8:00-10:00PM US ET. Users may be unable to access Discover Applications intermittently or persistently for the duration of the… | 2h 0m | Scheduled |
| Oct 4, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 1, 2026 | Receipt Scanner question issues in all regionsThis issue has been resolved | 6h 1m | Resolved |
| Sep 29, 2026 | Survey taking issues in Europe, Africa, and the Middle EastWe experienced an issue impacting survey taking in Europe, Africa, and the Middle East from 12:54 to 13:08 UTC. This issue has been resolved. | -277 min | Resolved |
| Sep 27, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 23, 2026 | Intermittent Discover Dashboard and Export API Issues for some US region instancesThis incident has been resolved. | 28h 16m | Resolved |
| Sep 22, 2026 | Intermittent access issue for Discover Designer UI in Canada InstanceThis incident has been resolved. | 2h 3m | Resolved |
| Sep 22, 2026 | Intermittent Discover Dashboard and Export api IssueThis incident has been resolved. | 2h 31m | Resolved |
| Sep 21, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 17, 2026 | TextIQ issues in all regionsThis incident has been resolved. | 1h 12m | Resolved |
| Sep 16, 2026 | Workflow execution delays in multiple regionsWe experienced an issue with 'Survey Response Event' triggered workflows being delayed in Singaporean, Japanese, European, and Asia Pacific regions. Impact was between 9 and 11 AM MT on Sept 16. The issue has been… | -151 min | Resolved |
| Sep 16, 2026 | Salesforce Workflow Connection issues noticed in all RegionsThe issue has been resolved. | 3h 50m | Resolved |
| Sep 14, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 9, 2026 | Some Workflow Tasks not loading, affecting all regions.This incident has been resolved. | 1h 49m | Resolved |
| Sep 8, 2026 | Login issues in FedRAMP environmentThis incident has been resolved. | 43 min | Resolved |
| Sep 8, 2026 | Login issues in FedRAMP environmentThis incident has been resolved. | 56 min | Resolved |
| Sep 7, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 4, 2026 | General instability in the FedRAMP environmentThis incident has been resolved. | 1h 53m | Resolved |
| Sep 4, 2026 | Distribution issues in all RegionsThis incident has been resolved. | 2h 11m | Resolved |
| Sep 4, 2026 | User admin latency issue in all regionsThe issue has been resolved. | 1h 51m | Resolved |
| Sep 3, 2026 | Support Portal issuesWe experienced an issue with Support Portal login in all regions between 10:40 AM and 11:30 AM MDT. This incident has been resolved. | -100 min | Resolved |
| Sep 1, 2026 | Participant issue in the Japanese RegionThe issue has been resolved. | 3h 41m | Resolved |
| Aug 31, 2026 | Salesforce Workflow Connection issues in all RegionsThis incident has been resolved. | 171h 48m | Resolved |
| Aug 31, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 26, 2026 | Online Reputation Management issues in Eastern US regionThis issue is resolved | 8h 14m | Resolved |
| Aug 24, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 18, 2026 | Discover Connectors related issues in UK environmentIncident is resolved. | 1h 35m | Resolved |
| Aug 17, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 13, 2026 | Dashboard Filtering issues in all regions.The issue has been resolved. | 1h 1m | Resolved |
| Aug 12, 2026 | Salesforce Workflow Connection issues in all RegionsThis incident has been resolved. | 162h 42m | Resolved |
| Aug 12, 2026 | Salesforce Workflow Connection issues in all RegionsDue to a Salesforce issue surfacing with enablement of recently introduced mandatory security controls, some Qualtrics workflows connecting to Salesforce are currently failing to authenticate, with a message indicating… | -13840 min | Resolved |
| Aug 12, 2026 | Digital intercepts and creatives issues in all regionsThis incident has been resolved. | 14h 32m | Resolved |
| Aug 10, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 3, 2026 | Discover dashboard performance issues in US RegionThis incident has been resolved. | 1h 13m | Resolved |
| Aug 3, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 29, 2026 | Distribution issues in the Eastern US regionThe issue has been resolved. | 23 min | Resolved |
| Jul 29, 2026 | Supplemental Data Source issues in all regionsThis incident has been resolved. | 48 min | Resolved |
| Jul 27, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 21, 2026 | Intermittent Discover Connector access issue for EU regionThis incident has been resolved. | 1h 23m | Resolved |
| Jul 20, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 15, 2026 | Library Message Selection Issues in Emails in All RegionsThis incident has been resolved. | 15h 3m | Resolved |
| Jul 15, 2026 | Dashboard export issues in All RegionsThis incident has been resolved. | 32 min | Resolved |
| Jul 13, 2026 | Discover Dashboard Issues in US RegionThis incident has been resolved. | 1h 11m | Resolved |
| Jul 13, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 9, 2026 | Discover Dashboard slowness and Data ingestion issue in US regionThis incident has been resolved. | 36 min | Resolved |
| Jul 6, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 30, 2026 | Discover - Dashboard Data visualization, Designer and Connectors UnavailableThis incident has been resolved. | 20 min | Resolved |
| Jun 30, 2026 | Issues with search function on Support SiteThis incident has been resolved. | 36 min | Resolved |
| Jun 29, 2026 | Webservice issues in the Eastern US, Europe, Canadian, Singaporean, and Asia Pacific regionsWe experienced an issue with Webservice tasks in the Eastern US, Europe, Canada, Singapore, and Asia Pacific regions from 19:20 to 21:15 UTC. The system automatically retried these tasks more than once, causing multiple… | -200 min | Resolved |
| Jun 29, 2026 | Degraded API Performance in the Western US regionWe experienced an issue with the Public API in the Western US region from 12:08 to 12:38 UTC. This issue has been resolved. | 0 min | Resolved |
| Jun 29, 2026 | Comment Translation issues in all regionsThis incident has been resolved. | 1h 29m | Resolved |
| Jun 29, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 25, 2026 | Discover Voice Ingestion issues in the Canadian RegionThis incident has been resolved. | 3h 18m | Resolved |
| Jun 22, 2026 | Discover Topic Generation Issues in EU regionDiscover EU regions faced issues with topic model generation. This has been resolved. | -5862 min | Resolved |
| Jun 22, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 15, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 11, 2026 | Site Intercept issues in NA regionThis incident has been resolved. | 40 min | Resolved |
| Jun 11, 2026 | Digital Experience Analytics issue in the Western US regionThe issue has been resolved. | 1 min | Resolved |
| Jun 10, 2026 | Data issues in the Eastern US regionWe experienced an issue with data and widgets loading in the Eastern US region from 12:00 PM MDT to 1:08 PM MDT. This issue has been resolved. | -117 min | Resolved |
| Jun 10, 2026 | Organisational hierarchy issue in multiple regionsThe issue has been resolved. | 2h 1m | Resolved |
| Jun 10, 2026 | XM Mobile App issues in the FedRAMP environmentThe issue has been resolved. | 1h 38m | Resolved |
| Jun 8, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 4, 2026 | Discover US Network Connectivity IssueThis incident has been resolved. | 16h 49m | Resolved |
| Jun 4, 2026 | We are currently investigating an issue with delayed executions in scheduled workflows in FedRAMP environment.The issue has been resolved. | 1h 1m | Resolved |
| Jun 1, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 25, 2026 | Dashboard issues in FedRAMP environmentThe issue has been resolved. | 4h 6m | Resolved |
| May 25, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 20, 2026 | EX Authenticator issues in all regionsWe experienced an issue with EX Authenticators preventing survey taking in all regions from 6am to 12pm AEST. It is now resolved. | -416 min | Resolved |
| May 19, 2026 | Some connector jobs failing with permission errorThe issue is resolved | 48 min | Resolved |
| May 19, 2026 | Issue with Discover Studio EmailsThe issue is resolved now | 31 min | Resolved |
| May 18, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 12, 2026 | Website / App Insights - Visitor Intercept Display issues in all regions.We experienced an issue with intercept display in all regions from May 12, 2026 23:40 UTC to May 13, 2026 13:30 UTC. This incident has been resolved | 0 min | Resolved |
| May 11, 2026 | Visitor Intercept Display issues in Western USThis incident has been resolved. | 1h 8m | Resolved |
| May 11, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 8, 2026 | Visitor Intercept Display issues in the Western US and Eastern US RegionsThe issue has been resolved. | 4h 46m | Resolved |
| May 8, 2026 | Dashboard email export issues in all regionsWe experienced an issue with sending dashboard export emails in all regions around 12PM UTC. This issue has been resolved. | 0 min | Resolved |
| May 8, 2026 | Issues retrieving records from Imported Data Projects via API in all regionsThe issue has been resolved. | 5h 16m | Resolved |
| May 8, 2026 | Dashboard data ingestion latency issue in the Eastern US regionThe issue has been resolved. | 52 min | Resolved |
| May 5, 2026 | SMTP distribution delay issue in the Canadian regionThe issue has been resolved. | 29 min | Resolved |
| May 4, 2026 | Discover MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 30, 2026 | Degraded performance across the general platform in the United Kingdom regionWe experienced an issue with degraded performance in the platform in the United Kingdom region from 6:30 AM to 8:10 AM. This issue has been resolved. | -143 min | Resolved |
| Apr 28, 2026 | Issues in creating and updating tickets in all regionsThe issue has been resolved. | 3h 32m | Resolved |
| Apr 28, 2026 | Visitor Intercept Display issues in the Eastern US regionVisitor Intercept Display: degraded performance with intercept rendering for 30 minutes. | -3857 min | Resolved |
| Apr 24, 2026 | EX Person Import Delays in European RegionThis issue has been resolved. | 1h 14m | Resolved |
| Apr 24, 2026 | Reports metric configuration issues in all regionsThis incident has been resolved. | 1h 1m | Resolved |
| Apr 16, 2026 | Issue with some Discover Classification and Realtime Downstream Jobs in US RegionDiscover Classification and Realtime Downstream Jobs are completing fine. | 2h 4m | Resolved |
| Apr 15, 2026 | Dashboard issues in Asia Pacific regionThe issue has been resolved. | 34 min | Resolved |
| Apr 8, 2026 | Dashboard issues in the European regionThe issue has been resolved. | 31 min | Resolved |
| Apr 7, 2026 | Survey Building and Creation issues in United Kingdom, Canadian, European, and Japanese regionsThe issue has been resolved. | 51 min | Resolved |
| Apr 7, 2026 | Discover Studio — US Region OutageThis incident has resolved | 1h 32m | Resolved |
| Apr 4, 2026 | Workflow delays and failures in the European, Canadian, Eastern US, Western US, and Singaporean regionsWe experienced an issue with workflow delays in the European, Canadian, Eastern US, Western US, and Singaporean regions from 00:15 UTC to 02:45 UTC. This issue has been resolved. | 0 min | Resolved |
| Apr 3, 2026 | Extraction task workflow delays in all regionsWe experienced an issue with extraction task workflow delays in all regions from 22:42 UTC to 00:45 UTC. This issue has been resolved. | 0 min | Resolved |
| Mar 26, 2026 | [Retroactive] Multiple services impacted in all regionsWe experienced an issue affecting multiple services intermittently across all regions from 13:15 UTC to 14:00 UTC. This issue has been resolved. | -98 min | Resolved |
| Mar 25, 2026 | Issues with Support DocumentationThe issue has been resolved. | 1h 39m | Resolved |
| Mar 24, 2026 | Discover File Connectors are experiencing issues in multiple regionsThis incident has been resolved. | 14h 35m | Resolved |
| Mar 13, 2026 | Discover File Connector Issues in all RegionsDiscover File Connectors were experiencing issues from 3/12/2026 4PM PST - 3/13/2026 10:30PM PST . This has now been fixed and resolved. | 0 min | Resolved |
| Mar 2, 2026 | Online Review Management issues in All RegionsThis incident has been resolved. | 412h 39m | Resolved |
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How to Read This Qualtrics Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Qualtrics acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Qualtrics outage in this window ran 17d 4h, against a mean recovery of 11h 53m. If you depend on Qualtrics in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.