Quantum Metric Outage History
17 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Quantum Metric Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 19, 2026 | Brief Server MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 26, 2026 | Routine Maintenance of iOS and Android Package ManagersThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Jul 6, 2026 | Incident: Issue Impacting Data CollectionThis incident has been resolved. | 2h 2m | Resolved |
| Jun 18, 2026 | Some Subscriptions Experiencing Issues With UI Access And Reports/AlertsThis incident has been resolved. | 1h 9m | Resolved |
| Jun 17, 2026 | Quarterly QM Server MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 16, 2026 | Quarterly QM Server MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 21, 2026 | Incident: Access Issues with Dashboards and Analytics DataThis incident has been resolved. | 4h 45m | Resolved |
| Apr 30, 2026 | Incident: QM Platform Intermittent AvailabilityWe have resolved the issue causing intermittent unavailability of the QM platform. We are sorry for the disruption this may have caused. Thank you for your patience. | 2h 34m | Resolved |
| Apr 20, 2026 | Replays missing styling - EU and APThe issue impacting replay visualizations has been resolved. | 1h 46m | Resolved |
| Apr 9, 2026 | Scheduled Maintenance: Global CloudSQL Database UpgradesThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Mar 9, 2026 | Incident: Possible Missing Styles in ReplaysThis incident has been resolved. | 29 min | Resolved |
| Mar 5, 2026 | Analytics data not currently availableWe have resolved the issue and all analytics are now loading as expected. We apologize for the disruption and appreciate your patience. | 1h 53m | Resolved |
| Feb 18, 2026 | Some replays not loadingThe issue has been resolved. Recovery of the replays captured during the incident will run overnight, and all impacted replays are expected to be restored before end of day Thursday, February 19. We will communicate any… | 9h 56m | Resolved |
| Feb 10, 2026 | Incident: Data Processing - Reporting Tools AffectedResolved: We have confirmed that the rollback has resolved the issue. Our engineering teams are currently investigating if the missing data is recoverable. At this time, it is NOT present in your UI. A full Incident… | 4h 23m | Resolved |
| Dec 23, 2025 | Incident Alert: Dashboard Loading InterferenceThe issue has been resolved, and saved resources are available in your QM subscription. We apologize for the disruption. | 5h 29m | Resolved |
| Nov 18, 2025 | Platform Access Degraded Due To Cloudflare StabilityCloudflare has posted a resolution on their statuspage, and we are noting an increase in successful network requests in our logs. As Cloudflare is one of our Domain Name Service providers, requests to quantummetric.com… | 3h 0m | Resolved |
| Nov 17, 2025 | Incident: Live Data Processing is DelayedWe implemented a fix to address the backlogs in data ingestion. Most backlogs have fully resolved or are near resolution. We apologize for any inconvenience this may have caused. | 3h 13m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Quantum Metric incident opens instead, at the point where knowing still changes what you do.
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How to Read This Quantum Metric Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Quantum Metric acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Quantum Metric outage in this window ran 12h, against a mean recovery of 3h 43m. If you depend on Quantum Metric in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.