Quartr Outage History

16 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Quartr status100.00% uptime history

Every Recorded Quartr Incident

Quartr incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Data processing delaysThe issue with our external provider has been resolved, and all data processing is operating normally. Any delayed data has now been processed.3h 0mResolved
Oct 15, 2026New documents, delay in Search & ChatBacklog is processed and all content available in Search & Chat3h 51mResolved
Oct 14, 2026New documents, not appearing The issue has been resolved. New reports, slides, audio and calls are appearing in Quartr again.2 minResolved
Oct 10, 2026System upgradeMaintenance has started35 minResolved
Oct 1, 2026Delayed documentsThe issue has been resolved by our provider and all documents are available now.4h 11mResolved
Jun 24, 2026GPT models are currently not availableAccess to GPT models has been restored for the AI chat5 minResolved
May 20, 2026GPT-5.4 may return empty responsesIssue has been resolved.15 minResolved
Apr 24, 2026Live calls – intermittent issuesIssues resolved.1h 10mResolved
Mar 30, 2026Incorrect account informationIncident resolved. All systems go.9 minResolved
Feb 12, 2026Search is unavailableAll servers have restarted and we're back to normal operation.3h 6mResolved
Feb 5, 2026Performance impactOperational - All services restored to normal functionality.23 minResolved
Dec 16, 2025Degraded performancePerformance is back to normal levels.1h 7mResolved
Nov 24, 2025Search and chat degradedIssue is now resolved and search is back to normal operation.11h 42mResolved
Nov 20, 2025Webhooks degraded performanceAll services now operational.1h 10mResolved
Nov 19, 2025Service performance alertWeb App. Experienced slower response times and degraded functionality across some features.-9 minResolved
Nov 12, 2025Live callsBack to normal.1 minResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Quartr incident opens instead, at the point where knowing still changes what you do.

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How to Read This Quartr Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Quartr acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Quartr outage in this window ran 11h 42m, against a mean recovery of 2h 3m. If you depend on Quartr in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.