Quo Outage History

35 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Quo status100.00% uptime history

Every Recorded Quo Incident

Quo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Support Chat Outage Our service provider has returned to normal operations; chat is functioning as expected.1h 56mResolved
Oct 17, 2026Elevated calling errors within the APAC regionThe regional issue has been resolved.36 minResolved
Oct 15, 2026Delayed contact and task updatesAll systems have been operating within acceptable latencies. We are resolving this incident.260h 35mResolved
Oct 14, 2026Delayed notificationsNotifications for new messages, calls, and voicemails have been arriving on time since our fix. We apologize for the disruption and thank you for your patience.1h 11mResolved
Oct 1, 2026Calling OutageInbound and outbound calling is fully restored.53 minResolved
Sep 27, 2026Degraded performance in TasksAll systems are performing normally.2h 4mResolved
Sep 17, 2026Analytics are not displaying in the appThe data has finished backfilling and analytics is complete.162h 47mResolved
Sep 17, 2026Disruption to Sona (AI Agent) MessagingAll systems are performing normally.1h 13mResolved
Sep 1, 2026Intermittent issues sending messagesThe issue has been resolved and service is back to normal. We apologize for any inconvenience this caused and thank you for your patience.1h 40mResolved
Aug 18, 2026Public API and MCP experiencing issuesPublic API and MCP are fully stable.45 minResolved
Jul 27, 2026Calling OutageInbound and outbound calling has been fully restored.3h 37mResolved
Jul 24, 2026Salesforce Account LinkingNew Salesforce connections can now be made.93h 49mResolved
Jul 8, 2026Calling ExperienceAll systems are continuing to operate as expected.45 minResolved
Jul 6, 2026Post-call activities are delayedCall events are fully operational56 minResolved
Jun 26, 2026Outbound MMS messages failingThe root cause of the issue has been identified and a permanent fix has been prepared.6 minResolved
Jun 22, 2026Inbound SMS issuesAll delayed messages have been delivered and systems are performing normally.3h 34mResolved
Jun 19, 2026Call flow greetings: file uploads and in-app recordings are temporarily unavailableCustom file uploads and custom greetings in the call flow are now operational.9h 39mResolved
Jun 19, 2026Porting request and carrier registration interruptionsPort-in requests and carrier registration submissions are functioning normally.9h 44mResolved
Jun 18, 2026Call recording disclosure notification unavailable**Call recording disclosure** **has been fully restored.** We have confirmed normal operation and consider this incident resolved. Thank you for your patience.17h 14mResolved
Jun 18, 2026Outgoing MMS temporarily unavailable** iOS and Android outbound MMS restored** All platforms are now operational42h 6mResolved
Jun 4, 2026Investigating reports of a system outageAll systems and services are operating normally.45 minResolved
Jun 1, 2026Authentication issuesThis incident has been resolved.53 minResolved
May 26, 2026Degraded Performance of Call EventsThis incident has been resolved.146h 40mResolved
May 21, 2026Application degradationThis incident has been resolved.267h 3mResolved
May 20, 2026Application LogoutsThis incident has been resolved.290h 1mResolved
May 19, 2026Calling DegradedAll systems are operating normally. We are declaring the incident resolved.4h 52mResolved
May 14, 2026Calling Phone Menu IncidentAll systems continue to operate normally. We declaring the incident resolved.23h 49mResolved
Apr 22, 2026Message sending issuesThe Engineering team has identified the potential cause and has deployed a fix. We are actively monitoring the situation. We apologize for any impact this has had this morning.1h 33mResolved
Apr 20, 2026Web and Desktop Login IssuesService has been updated successfully. We were able to confirm that only members of an Alpha feature cohort were impacted by this bug.45 minResolved
Apr 18, 2026Emergency MaintenanceServices have been successfully deployed. Call disruption was minimized. We again apologize for any adverse impact.43 minResolved
Apr 15, 2026Services OutageThe issue has been resolved, all impacted service areas are back to fully operational.10 minResolved
Mar 13, 2026Search is experiencing slowdownsWe're pleased to inform you that the issue has been resolved and all services are now fully operational. We apologize for any inconvenience this may have caused and thank you for your patience.53 minResolved
Mar 11, 2026Conversations issue causing client issuesAll systems have been operating normally, we are resolving this incident.1h 41mResolved
Mar 6, 2026Inbound Email IncidentThe incident with our mail service provider has been resolved. Service has been restored. We apologize for any inconvenience.29 minResolved
Feb 27, 2026Calling IncidentAll systems are operating normally.49 minResolved

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How to Read This Quo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Quo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Quo outage in this window ran 12d 2h, against a mean recovery of 1d 14h. If you depend on Quo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.