Rapid7 Outage History

114 incidents recorded over the last 365 days, 33 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Rapid7 status100.00% uptime history

Every Recorded Rapid7 Incident

Rapid7 incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026IVM Scheduled Maintenance on DB on ca-central-1We will be performing scheduled database maintenance on ca-central-1. During this time, customers may experience a lag in data freshness. We appreciate your patience and understanding as we complete this work to…8h 0mScheduled
Nov 5, 2026Scheduled Maintenance for Agent Management (EU)We will be performing scheduled maintenance on Agent Management. This maintenance upgrades our network infrastructure to improve reliability and security. During this time, a small number of users may experience brief…2h 0mScheduled
Nov 5, 2026Scheduled Maintenance for Agent Management (CA)We will be performing scheduled maintenance on Agent Management. This maintenance upgrades our network infrastructure to improve reliability and security. During this time, a small number of users may experience brief…2h 0mScheduled
Nov 4, 2026Hosted InsightVM - Group 3 MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Scheduled Maintenance for Agent Management (AU)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 4, 2026Hosted InsightVM - Group 2 MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Hosted InsightVM - Group 1 MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026IVM Scheduled Maintenance on DB on ap-northeast-1Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Nov 3, 2026Scheduled Maintenance for Agent Management (AP)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 2, 2026Scheduled Maintenance for Agent Management (APS2)Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Nov 2, 2026IVM Scheduled Maintenance on DB on US3Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Nov 1, 2026Hosted InsightVM - Group 6 MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 1, 2026Hosted InsightVM - Group 5 MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 1, 2026Hosted InsightVM - Group 4 MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 2026IVM Scheduled Maintenance on DB on US2The scheduled maintenance has been completed.8h 0mScheduled
Oct 27, 2026InsightConnect (US1, US3) - Automation upcoming scheduled maintenance noticeThe scheduled maintenance has been completed.2h 0mScheduled
Oct 27, 2026IVM database maintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 26, 2026SIEM - Rapid7 CollectorWe are continuing to monitor for any further issues.—Investigating
Oct 26, 2026InsightConnect (EU, US2) - Automation upcoming scheduled maintenance noticeThe scheduled maintenance has been completed.2h 0mScheduled
Oct 26, 2026IVM Scheduled Maintenance on DB on EUThe scheduled maintenance has been completed.8h 0mScheduled
Oct 22, 2026InsightConnect (CA, AU) - Automation upcoming scheduled maintenance noticeThe scheduled maintenance has been completed.2h 0mScheduled
Oct 21, 2026IVM Scheduled Maintenance on DB on us-east-1The scheduled maintenance has been completed.14h 0mScheduled
Oct 20, 2026InsightConnect AP - Automation upcoming scheduled maintenance noticeThe scheduled maintenance has been completed.1h 0mScheduled
Oct 19, 2026SIEM Collector Maintenance - US1 and EUThe scheduled maintenance has been completed.3h 0mScheduled
Oct 19, 2026SIEM Collector Maintenance - US2 and US3The scheduled maintenance has been completed.3h 0mScheduled
Oct 19, 2026SIEM Collector Maintenance - AP, AU and CA RegionsThe scheduled maintenance has been completed.4h 0mScheduled
Oct 15, 2026Data Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Oct 8, 2026Vulnerability Management Increased LatencyThis incident has been resolved.1h 38mResolved
Oct 7, 2026Hosted InsightVM - Group 3 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 7, 2026Hosted InsightVM - Group 2 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 7, 2026Hosted InsightVM - Group 1 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 7, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Oct 4, 2026Hosted InsightVM - Group 6 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 4, 2026Hosted InsightVM - Group 5 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 4, 2026Hosted InsightVM - Group 4 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 1, 2026SIEM Collector - Event Source UpdatesThe scheduled maintenance has been completed.7h 0mScheduled
Sep 30, 2026Alert and Investigation Creation DelaysThis incident has been resolved.43 minResolved
Sep 30, 2026Data Platform Maintenance - All regionsThe scheduled maintenance has been completed.4h 0mScheduled
Sep 30, 2026Data Platform Maintenance - All regionsThe scheduled maintenance has been completed.4h 0mScheduled
Sep 28, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Sep 24, 2026Command Platform - Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 23, 2026Data Platform Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 23, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Sep 22, 2026IVM scheduled Database MaintenanceWe will be performing scheduled database maintenance. During this time, customers may experience limited access.  During this window, users may experience brief interruptions in Data Processing response times and access…3h 0mScheduled
Sep 22, 2026Data Platform Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 21, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Sep 21, 2026Data Platform Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 20, 2026Vulnerability Management - Dashboard and Reporting DegradationThis incident has been resolved.1h 53mResolved
Sep 19, 2026Vulnerability Management - Dashboard and Reporting DegradationThis incident has been resolved.24 minResolved
Sep 17, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.2h 59mScheduled
Sep 16, 2026Command Platform Dashboard DegraditionThis incident has been resolved.31 minResolved
Sep 16, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 16, 2026Rapid7 Customer Portal DegradationAccess to the Rapid7 Customer Support Portal has been restored and we are no longer seeing signs of impact. We will continue to monitor and would encourage you to contact your Rapid7 Account Team if you experience any…7h 3mResolved
Sep 9, 2026Data Platform Scheduled Maintenance - All RegionsThe scheduled maintenance has been completed.4h 0mScheduled
Sep 8, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Sep 6, 2026Hosted InsightVM - Group 6 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 6, 2026Hosted InsightVM - Group 5 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 6, 2026Hosted InsightVM - Group 4 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 3, 2026Exposure Command DegradationThis incident has been resolved.9 minResolved
Sep 2, 2026Hosted InsightVM - Group 3 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 2, 2026Hosted InsightVM - Group 2 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 2, 2026Hosted InsightVM - Group 1 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 27, 2026Insight Agent (US1, US2) - Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 27, 2026Insight Agent (US3) - Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Insight Agent (EU) - Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Insight Agent (CA) - Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 25, 2026Insight Agent (AP) - Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 25, 2026Insight Agent (APS2, AU) - Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 18, 2026Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (us-east-1, us-east-2, us-west-2, ap-northeast-1)This incident has been resolved.25h 14mResolved
Aug 18, 2026IVM scheduled Database MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 17, 2026Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (eu-central-1 and ap-southeast-2)This incident has been resolved.25h 11mResolved
Aug 14, 2026API Gateway Instability (EU Region)This incident has been resolved.51 minResolved
Aug 13, 2026Scheduled maintenance for Collector plugin endpoint-cloud-proxy update (ca-central-1)This incident has been resolved.25h 23mResolved
Aug 13, 2026Scheduled Maintenance for SIEM - Collector JRE upgrade (eu-central-1, us-east-1)The scheduled maintenance has been completed.33h 0mScheduled
Aug 12, 2026Command Platform - Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 12, 2026Scheduled Maintenance for SIEM - Collector JRE upgrade (us-east-2, us-west-2)The scheduled maintenance has been completed.48h 0mScheduled
Aug 11, 2026Scheduled Maintenance for SIEM - Collector JRE upgrade (ca-central-1, ap-southeast-2, ap-northeast-1)The scheduled maintenance has been completed.9h 0mScheduled
Aug 10, 2026IVM Database MaintainanceThe scheduled maintenance has been completed.1h 30mScheduled
Aug 5, 2026Hosted InsightVM - Group 3 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026Hosted InsightVM - Group 2 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026Hosted InsightVM - Group 1 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 3, 2026Degraded Performance – Detection Events Processing (US-1)This incident has been resolved.50 minResolved
Aug 2, 2026Hosted InsightVM - Group 6 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 2, 2026Hosted InsightVM - Group 5 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 2, 2026Hosted InsightVM - Group 4 MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 23, 2026InsightIDR (SIEM) Database Maintenance (US3)The scheduled maintenance has been completed.4h 0mScheduled
Jul 22, 2026InsightIDR (SIEM) Database Maintenance (US2)The scheduled maintenance has been completed.4h 0mScheduled
Jul 21, 2026InsightIDR (SIEM) Database Maintenance (US1)The scheduled maintenance has been completed.4h 0mScheduled
Jul 21, 2026InsightIDR (SIEM) Database Maintenance (CA)The scheduled maintenance has been completed.1h 0mScheduled
Jul 21, 2026InsightIDR (SIEM) Database Maintenance (EU)The scheduled maintenance has been completed.4h 0mScheduled
Jul 21, 2026InsightIDR (SIEM) Database Maintenance (AU)The scheduled maintenance has been completed.4h 0mScheduled
Jul 21, 2026InsightIDR (SIEM) Database Maintenance (AP)The scheduled maintenance has been completed.4h 0mScheduled
Jul 10, 2026Data Platform Scheduled Maintenance - all regionsThe scheduled maintenance has been completed.4h 0mScheduled
Jun 12, 2026Platform access for Threat IntelligenceAll systems have recovered and are confirmed as operating as normal.51h 19mResolved
May 21, 2026Errors With Investigation CommentsThis incident has been resolved.12 minResolved
May 12, 2026Degradation with Vulnerability Management API (APIv4 and Bulk Export API) and SIEMThis incident has been resolved.21 minResolved
May 8, 2026Agent management UI intermittent issues and delays in SIEM data processingThis incident has been resolved.10h 44mResolved
May 5, 2026SIEM - Delayed Investigation CreationUpdate: Replay of impacted alerts for all regions has been completed.1h 55mResolved
Apr 24, 2026Delay in alerts and investigations in AP and EUWe have confirmed that all processing is up to date and operating as normal.75h 30mResolved
Apr 17, 2026InsightAppSec Service DegradationThis incident has been resolved.1h 48mResolved
Apr 15, 2026Attack Surface Management (Surface Command) - Import Feed FailureThis incident has been resolved.2h 15mResolved
Apr 13, 2026Automation Reporting Homepage Dashboard IssueThis incident has been resolved.49h 47mResolved
Apr 13, 2026Degradation of Command PlatformThis incident has been resolved. Thank you for your patience and cooperation as we investigated and remediated.50 minResolved
Apr 9, 2026Increased volume of investigationsThis incident has been resolved.16h 15mResolved
Mar 13, 2026Command Platform Login InaccessibleThis incident has been resolved.1h 59mResolved
Mar 11, 2026Increased Investigation VolumeWe have contacted all affected customers via email or their account teams and shared remediation plans for investigations created during the affected window. Our engineering teams have also begun the cleanup…173h 15mResolved
Mar 11, 2026Collector OfflineThis incident has been resolved.161h 54mResolved
Mar 9, 2026InsightVM Dashboards Failing to LoadThis incident has now been resolved.4h 41mResolved
Mar 3, 2026Vulnerability Management (US2) - Service InterruptionThis incident has been resolved.1h 14mResolved
Mar 1, 2026Monitoring a Vendor Outage in me-central-01Update – We continue to monitor the vendor outage impacting the me-central-01 region. At this time, affected services remain unavailable and we do not have an estimated timeline for full restoration. We have completed…408h 27mResolved
Feb 5, 2026Command Platform Intermittent InaccessibilityThis incident has been resolved.22 minResolved
Nov 30, 2025InsightVM Dashboards and API Degraded Performance for US1This incident has been resolved.1h 7mResolved
Nov 18, 2025Degraded Performance in US1 for Dashboards, Remediation Projects, and GoalsThis incident has been resolved.11h 24mResolved
Nov 18, 2025Threat Command and Threat Intelligence - User Interface and API DegradationThis incident has been resolved.4h 14mResolved

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How to Read This Rapid7 Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Rapid7 acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Rapid7 outage in this window ran 17d, against a mean recovery of 12h 42m. If you depend on Rapid7 in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.