RebelMouse Outage History
21 incidents recorded over the last 365 days, 10 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded RebelMouse Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 25, 2026 | Image Resize Service Performance Degradation## Summary Between 14:14 and 14:30 UTC, the Image Resize service was unable to keep up with incoming demand, causing a portion of asset requests to fail with HTTP 503 responses. The service was saturated by a sharp… | 0 min | Resolved |
| Aug 21, 2026 | EKS Cluster UpgradeThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 18, 2026 | DocumentDB MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 22, 2026 | MongoDB MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 25, 2026 | MongoDB MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 6, 2026 | MongoDB MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 22, 2026 | EKS Cluster UpgradeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 1, 2026 | Increased Error RateThis incident has been resolved. | 2h 11m | Resolved |
| Mar 27, 2026 | EKS Cluster UpdateThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Mar 25, 2026 | DNS Elevated ErrorsThis incident has been resolved. | 14 min | Resolved |
| Mar 17, 2026 | Performance DegradationThis incident has been resolved. | 1h 9m | Resolved |
| Mar 17, 2026 | MySQL DB MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Mar 2, 2026 | Elevated Error Rate from the FB APIThis incident has been resolved. | 8h 50m | Resolved |
| Feb 21, 2026 | SEO Link Discovery and Image Search UnavailableSummary Google Custom Search JSON API began returning 403 errors for all requests due to project-level access revocation as part of Google's API deprecation. This broke three features in the Entry Editor: SEO link… | 0 min | Resolved |
| Feb 4, 2026 | EKS Cluster UpgradeThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Feb 4, 2026 | Performance DegradationThis incident has been resolved. | 34 min | Resolved |
| Feb 3, 2026 | Performance Degradation## **Incident Description** Incident start: February 3, 2026 09:18:00 UTC Incident detected: February 3, 2026 09:19:30 UTC Incident mitigated: February 3, 2026 09:46:30 UTC Incident resolved: February 3, 2026… | 1h 3m | Resolved |
| Dec 12, 2025 | Godaddy DNS Resolution DegradedThis incident has been resolved. | 37 min | Resolved |
| Nov 21, 2025 | MySQL MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Nov 19, 2025 | MySQL and MongoDB MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Nov 18, 2025 | Cloudflare Global Network experiencing issuesCloudflare marked the incident as resolved. | 1h 58m | Resolved |
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How to Read This RebelMouse Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before RebelMouse acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single RebelMouse outage in this window ran 8h 50m, against a mean recovery of 2h 33m. If you depend on RebelMouse in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.