Is Rebrandly Down?

The scheduled database engine upgrade has been completed successfully. All services are fully operational. Total upgrade time: 2 minutes 38 seconds with no impact to link redirects or click tracking. --- [2026-08-30T03:00:07.745Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-30T02:33:20.427Z] (scheduled) Rebrandly will conduct a scheduled technical upgrade starting Saturday, August 30, on or around 0300 / 3 AM UTC. We expect this process will take up to 10 minutes to complete, however, we're budgeting a 30-minute window to be safe and this estimate is subject to change. We expect a seamless upgrade with minimal disruption. This will not affect any existing links or QR codes created in Rebrandly, and the redirect engine will continue to operate normally throughout. The Rebrandly API and product dashboard may experience brief intermittent disruptions lasting only a few seconds during this maintenance window. Any services, products, or automations that interact with the Rebrandly API during this time may be momentarily affected. We are committed to ensuring that this upgrade happens smoothly and causes minimal disruption to our valued customers. --- [2026-08-28T06:22:44.617Z] (scheduled) Rebrandly will conduct a scheduled technical upgrade starting Sunday, August 31, on or around 0300 / 3 AM UTC. We expect this process will take up to 10 minutes to complete, however, we're budgeting a 30-minute window to be safe and this estimate is subject to change. We expect a seamless upgrade with minimal disruption. This will not affect any existing links or QR codes created in Rebrandly, and the redirect engine will continue to operate normally throughout. The Rebrandly API and product dashboard may experience brief intermittent disruptions lasting only a few seconds during this maintenance window. Any services, products, or automations that interact with the Rebrandly API during this time may be momentarily affected. We are committed to ensuring that this upgrade happens smoothly and causes minimal disruption to our valued customers.

Our DNS provider has restored the hosted DNS service, and we have verified that domain names registered via Rebrandly are resolving normally again. Links and QR codes on these domains are working. If a specific domain still does not open for you, it is most likely lingering DNS cache and should clear typically within an hour, and in rare cases up to a few hours depending on your network's DNS provider. We will publish a review of this incident after we complete our follow-up with the provider. --- [2026-08-11T22:09:26.192Z] (monitoring) Recovery continues to progress. The majority of affected domains are resolving again, and we expect the remainder to follow shortly as caching clears across the internet. Our team is actively verifying restoration across affected domains. We will confirm full resolution here as soon as it's been verified. --- [2026-08-11T22:08:46.116Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-08-11T22:02:05.296Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-08-11T19:58:37.016Z] (monitoring) Our DNS provider has begun restoring service. Domain names registered via Rebrandly are progressively starting to resolve again. Because DNS answers are cached across the internet, individual domains can take up to an hour after restoration to work for all visitors. We are verifying recovery across affected domains and will confirm full resolution here. --- [2026-08-11T19:39:48.228Z] (identified) We continue to work with our third-party DNS provider to resolve the DNS resolution issue affecting domain names purchased through Rebrandly. The provider currently expects services to begin resolving in the next hour. We will confirm here as soon as service is restored, or sooner if anything changes. --- [2026-08-11T19:04:11.085Z] (identified) We have identified elevated DNS resolution failures affecting a large portion of domains purchased through Rebrandly. Affected domains, and any short links on them, may not resolve for visitors during this time. Domains not purchased through Rebrandly, and our core rebrand.ly and rb.gy links, are not affected. The issue originates with a third-party DNS hosting provider. They have identified the cause and are working on a fix. We will post an update as soon as we have more information.

This incident has been resolved. --- [2026-07-05T13:04:08.045Z] (monitoring) A new SSL certificate has been deployed and service to our API and web application has been restored. We're now monitoring closely to confirm everything is functioning as expected. --- [2026-07-05T13:00:30.164Z] (identified) We're currently experiencing an issue affecting connections to our API and web application due to an expired SSL certificate. Users may see security warnings or be unable to load the dashboard and API endpoints. We've identified the root cause and are actively deploying a fix. We expect service to be fully restored within approximately 30 minutes. We'll post an update as soon as the fix is live. Thank you for your patience.