Red Canary Outage History

16 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Red Canary Incident

Red Canary incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 15, 2026Detection delayedThis incident has been resolved.1h 57mResolved
Jul 30, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 29, 2026Investigating issues with delayed telemetry processingThis incident has been resolved.7h 37mResolved
Jun 18, 2026Scheduled maintenanceThe scheduled maintenance has been completed.3h 0mScheduled
May 16, 2026Detection delayed for CrowdStrike customersThis incident has been resolved.35 minResolved
May 8, 2026Cloudtrail and GuardDuty alert processing delayThis incident has been resolved.7h 5mResolved
May 6, 2026Urgent: SSO Certificate Expires FridayThis incident has been resolved.217h 7mResolved
Apr 8, 2026Investigating issues with delayed detectionsMonitoring has confirmed the system is operating normally and detections are no longer delayed.2h 26mResolved
Apr 6, 2026Investigating Issues with Google Cloud PlatformThis incident has been resolved.4h 7mResolved
Jan 23, 2026Scheduled MaintenanceWe are completed with our maintenance and should be back online.2h 0mScheduled
Jan 8, 2026Database UpgradeThe scheduled maintenance has been completed.2h 0mScheduled
Dec 4, 2025Investigating issues with VMware Carbon Black ResponseThis incident has been resolved.3h 23mResolved
Nov 26, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 20, 2025[Updated] Scheduled maintenance on Wednesday 2025-11-19The scheduled maintenance has been completed.4h 0mScheduled
Nov 19, 2025Scheduled maintenance on Wednesday 2025-11-19The scheduled maintenance has been completed.4h 0mScheduled
Nov 11, 2025Data processing delaysThis incident has been resolved.24 minResolved

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How to Read This Red Canary Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Red Canary acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Red Canary outage in this window ran 9d 1h, against a mean recovery of 16h 29m. If you depend on Red Canary in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.