Red Hat Outage History
131 incidents recorded over the last 365 days, 81 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Red Hat Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 14, 2026 | Ask Red Hat - Database Version patchingPostgreSQL Environments will undergo a Minor Version Patching | 1h 0m | Scheduled |
| Oct 30, 2026 | access.redhat.com - Community and DiscussionsDiscussions have been re-enabled for customers as spam has been reduced. | 71h 39m | Resolved |
| Oct 29, 2026 | API errorsThis incident has been resolved. | 2h 12m | Resolved |
| Oct 29, 2026 | Red Hat Lightspeed Compliance Degraded PerformanceThis incident has been resolved. | 96h 18m | Resolved |
| Oct 26, 2026 | Red Hat Connect Major Outage - InvestigatingIt was issue related to spaship https://redhat-internal.slack.com/archives/C04F5PRKEMC/p1792992959805589 | 1h 48m | Resolved |
| Oct 24, 2026 | Quayio Is Facing Intermittent 500s Due to a Service MaintenanceThe maintenance is complete and quay.io is operational. | 8h 55m | Resolved |
| Oct 23, 2026 | access.redhat.com - Security Pages - CVE OutageThe CWE site maintenance is complete, the CWE section is loading fine in the CVE pages, and the CWE data outage banner is removed. | 288h 7m | Resolved |
| Oct 23, 2026 | "access.redhat.com - Security Pages - CVE OutageClosing in favor of a new incident | 25 min | Resolved |
| Oct 23, 2026 | Homepage - Access.redhat.com OutageNo outage on access.redhat.com - Homepage | 14 min | Resolved |
| Oct 21, 2026 | Registry Proxy Pull Performance is DegradedSaw recovery from 00:40 UTC | 1h 41m | Resolved |
| Oct 21, 2026 | Multiple sites - SSO OutageThis incident has been resolved. | 3h 11m | Resolved |
| Oct 20, 2026 | Intermittent pull failures in AU EastNo failures were reported after the fix. | 18h 29m | Resolved |
| Oct 19, 2026 | Docs.redhat.com - Intermittent performance degradationThis incident has been resolved. | 245h 13m | Resolved |
| Oct 15, 2026 | Ask Red Hat - Major Agent UpdateAsk Red Hat will be doing a major update of the backend API. During this maintenance window, Ask Red Hat will need to be taken offline for a migration. | 1h 0m | Scheduled |
| Oct 15, 2026 | Ask Red Hat - Major Agent UpdateThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 14, 2026 | Docs.redhat.com - Outage InvestigatingProd is stable now | 7h 2m | Resolved |
| Oct 14, 2026 | Ask Red Hat - Model UpgradeModels.corp: RHAII 3.5.0 Image Upgrade | 5h 30m | Scheduled |
| Oct 14, 2026 | Ask Red Hat - Model UpgradeThe scheduled maintenance has been completed. | 5h 30m | Scheduled |
| Oct 13, 2026 | Ask Red Hat - Model UpgradeModels.corp: RHAII 3.5.0 Image Upgrade | 5h 30m | Scheduled |
| Oct 13, 2026 | Ask Red Hat - Model UpgradeThe scheduled maintenance has been completed. | 5h 30m | Scheduled |
| Oct 10, 2026 | Ask Red Hat - OutageOver the past several hours, the API Manager component of Red Hat 3scale API Management experienced intermittent periods of increased latency. The issue has been resolved, and the service is now stable and operating… | 0 min | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 8h 43m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 9h 4m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 9h 7m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 9h 9m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 19h 21m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 19h 22m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 19h 22m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 28h 8m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 28h 8m | Resolved |
| Oct 9, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionThe Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts… | 28h 9m | Resolved |
| Oct 5, 2026 | Quay.io Push & Pulls Returning Intermittent 500 IssuesA fix has been deployed and we no longer observe 5XX responses. | 2h 32m | Resolved |
| Oct 1, 2026 | console.redhat.com Notifications - Emails DegradedWe've released a fix to the Notifications service which resolves this issue. | 4h 1m | Resolved |
| Sep 30, 2026 | Automation Hub UpgradeThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 30, 2026 | Automation Hub UpgradeThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 26, 2026 | OpenShift Cluster Manager Database Maintenance 2026-09-19The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 25, 2026 | Red Hat Connect Major Outage - InvestigatingExecutive Summary A certificate update by the backend team triggered automated system alerts this morning. The Partner Certification Team investigated the alerts and identified the undocumented certificate rotation as… | 21 min | Resolved |
| Sep 22, 2026 | Support Cases - Post Upgrade IssuesWe are aware of ongoing issues when accessing support cases after our CRM upgrade. We are actively working to resolve them. Try refreshing your browser first. If you still need help, contact us at… | 324h 21m | Resolved |
| Sep 20, 2026 | Support Customer Relationship Management (CRM) upgradeThe scheduled maintenance has been completed. | 4h 30m | Scheduled |
| Sep 20, 2026 | Red Hat Partner Connect MaintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 20, 2026 | Red Hat Partner Connect MaintenanceRed Hat Partner Connect will be in read-only mode during the system Maintenance. | 8h 0m | Scheduled |
| Sep 19, 2026 | OpenShift Cluster Manager Database Maintenance 2026-09-19The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 19 at at 12:00 UTC and may last up to 45 minutes with the expected… | 45 min | Scheduled |
| Sep 19, 2026 | OpenShift Cluster Manager Database Maintenance 2026-09-19The scheduled maintenance has been completed. | 45 min | Scheduled |
| Sep 19, 2026 | Support Customer Relationship Management (CRM) upgrade coming soonRed Hat is upgrading its CRM for support case processing on September 21, 2026. A 4.5-hour maintenance outage is planned from Saturday, September 19, 2:30 AM UTC to Sunday, September 20, 7:00 AM UTC. For support during… | 28h 30m | Scheduled |
| Sep 19, 2026 | Support Customer Relationship Management (CRM) upgrade coming soonRed Hat is upgrading its CRM for support case processing on September 21, 2026. A 4.5-hour maintenance outage is planned from Saturday, September 19, 2:30 AM UTC to Sunday, September 20, 7:00 AM UTC. For support during… | 28h 30m | Scheduled |
| Sep 19, 2026 | Support Customer Relationship Management (CRM) upgrade coming soonRed Hat is upgrading its CRM for support case processing on September 21, 2026. A 4.5-hour maintenance outage is planned from Saturday, September 19, 2:30 AM UTC to Sunday, September 20, 7:00 AM UTC. For support during… | 28h 30m | Scheduled |
| Sep 19, 2026 | Support Customer Relationship Management (CRM) upgrade coming soonRed Hat is upgrading its CRM for support case processing on September 21, 2026. A 4.5-hour maintenance outage is planned from Saturday, September 19, 2:30 AM UTC to Sunday, September 20, 7:00 AM UTC. For support during… | 28h 30m | Scheduled |
| Sep 19, 2026 | Support Customer Relationship Management (CRM) upgrade coming soonRed Hat is upgrading its CRM for support case processing on September 21, 2026. A 4.5-hour maintenance outage is planned from Saturday, September 19, 2:30 AM UTC to Sunday, September 20, 7:00 AM UTC. For support during… | 28h 30m | Scheduled |
| Sep 19, 2026 | Support Customer Relationship Management (CRM) upgrade coming soonScheduled maintenance is currently in progress. We will provide updates as necessary. | 28h 30m | Scheduled |
| Sep 15, 2026 | Model Hosting Platform UpgradeAsk Red Hat's underlying model hosting platform, Red Hat OpenShift AI, is being updated during which Ask Red Hat will be unavailable. | 3h 0m | Scheduled |
| Sep 15, 2026 | Model Hosting Platform UpgradeThe scheduled maintenance has been completed. | 4h 30m | Scheduled |
| Sep 15, 2026 | Quay.io Security Scanning on maintenanceThe scheduled maintenance has been completed. | 13h 30m | Scheduled |
| Sep 14, 2026 | catalog.redhat.com - Partial OutageThis issue has been resolved, and a fix has been successfully deployed. | 10h 39m | Resolved |
| Sep 14, 2026 | Initial: Quay.io Push/Pull DegradedQuay.io registry is operational since 15 Sep 2026, 5:00 AM UTC. Security scanning remains on maintenance until further notice. During the incident, some write operations were failing. The registry was put into… | 19h 41m | Resolved |
| Sep 12, 2026 | OpenShift Cluster Manager Database Maintenance 2026-09-12The scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Sep 8, 2026 | Ask Red Hat - Safety Model UpgradeAsk Red Hat scheduled maintenance to upgrade the AI Safety model. Ask Red Hat will be unavailable during this scheduled maintenance. | 2h 0m | Scheduled |
| Sep 8, 2026 | Ask Red Hat - Safety Model UpgradeAsk Red Hat scheduled maintenance to upgrade the AI Safety model. | 2h 0m | Scheduled |
| Sep 7, 2026 | Ask Red Hat - Safety Model Upgrade (Window extended)The scheduled maintenance has been completed. | 45 min | Scheduled |
| Sep 7, 2026 | Ask Red Hat - Safety Model Upgrade (Window extended)Ask Red Hat - Safety Model Upgrade | 45 min | Scheduled |
| Sep 7, 2026 | Ask Red Hat - Safety Model UpgradeThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Sep 7, 2026 | Ask Red Hat - Safety Model UpgradeThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Sep 5, 2026 | OpenShift Cluster Manager Database Maintenance 2026-09-05The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 5 at at 12:00 UTC and may last up to 1 hour with the expected downtime… | 1h 0m | Scheduled |
| Sep 5, 2026 | OpenShift Cluster Manager Database Maintenance 2026-09-05The OpenShift Cluster Manager will undergo maintenance work to make infrastructure improvements. The maintenance will start on Saturday, September 5 at at 12:00 UTC and may last up to 1 hour with the expected downtime… | 1h 0m | Scheduled |
| Aug 31, 2026 | Ask Red Hat - OutageResolved outage due to connection issue after database patching. | 15 min | Resolved |
| Aug 27, 2026 | Scheduled Maintenance – repository.jboss.orgThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 18, 2026 | Search DegradationThis incident has been resolved. | 4h 40m | Resolved |
| Aug 18, 2026 | Search DegradationAll search functionality has been restored. | 2h 46m | Resolved |
| Aug 12, 2026 | sso.redhat.com Offline Token IssueThe incident has been mitigated . Our the team will continue working on the root cause analysis (RCA). | 2h 58m | Resolved |
| Aug 8, 2026 | Quay.io Database MaintenanceScanning has been re-enabled. All systems are operational | 15h 23m | Scheduled |
| Aug 6, 2026 | Ask Red Hat - System UpdatesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 28, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionScheduled database maintenance from 12:47:40 UTC to 12:50:59 UTC. | 19h 32m | Resolved |
| Jul 28, 2026 | Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruptionScheduled database maintenance from 12:47:40 UTC to 12:50:59 UTC. | 19h 33m | Resolved |
| Jul 22, 2026 | Search Outage - Developers.redhat.com and www.redhat.comThis incident has been resolved. | 45 min | Resolved |
| Jul 18, 2026 | Multiple Site Partial OutageThis incident has been resolved. | 2h 51m | Resolved |
| Jul 17, 2026 | Intermittent HTTP 504 for registry.redhat.io and registry.connect.redhat.comThis incident has been resolved. | 78h 14m | Resolved |
| Jul 17, 2026 | Ask Red Hat - OutageThe incident is now resolved. | 26 min | Resolved |
| Jul 17, 2026 | Multiple Site OutageThis incident has been resolved. | 37 min | Resolved |
| Jul 16, 2026 | Docs.redhat.com - Outage IdentifiedThis incident has been resolved. | 3h 21m | Resolved |
| Jul 10, 2026 | Ecosystem Catalog Partial OutageThis incident has been resolved. | 15h 26m | Resolved |
| Jul 10, 2026 | Ecosystem Catalog Partial OutageThis incident has been resolved. | 3h 15m | Resolved |
| Jul 9, 2026 | Partner Portal OutageThis incident has been resolved. | 4h 7m | Resolved |
| Jul 7, 2026 | api.openshift.com is downapi.openshift.com issue is resolved and is now available. | 28 min | Resolved |
| Jul 6, 2026 | Notification Service DisruptionThis issue has been resolved. Notifications are now being sent correctly. | 24 min | Resolved |
| Jul 2, 2026 | Notifications database maintenance 2026-07-02The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 26, 2026 | Hybrid Cloud Console Core Platform widget layout maintenance on 2026-06-26The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 16, 2026 | Ask Red Hat - System UpdatesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 12, 2026 | Support Cases Access.redhat.com OutageThis incident has been resolved. | 0 min | Resolved |
| Jun 11, 2026 | repository.jboss.org - Scheduled MaintenanceMaintenance is complete. | 2h 0m | Scheduled |
| Jun 11, 2026 | Ask Red Hat - System UpdatesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 9, 2026 | catalog.redhat.com - OutageService is fully restored. The root cause was identified as an intermittent issue with a backend API serving hardware information. | 28 min | Resolved |
| Jun 8, 2026 | connect.redhat.com - OutageThis incident has been resolved. | 3h 4m | Resolved |
| Jun 6, 2026 | [CRITICAL] Upcoming SFDC Outage June 06thThe scheduled maintenance has been completed. | 5 min | Scheduled |
| Jun 3, 2026 | repository.jboss.org - OutageThis incident has been resolved. | 14h 33m | Resolved |
| Jun 2, 2026 | PQC key exchanges on Entitlement NetworkThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 1, 2026 | Quay.io Push/Pull DegradedThe service has been restored and is operating normally. | 17h 42m | Resolved |
| May 27, 2026 | Hybrid Cloud Console - Export-ServiceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 18, 2026 | Ask Red Hat - System updatesThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 11, 2026 | Quay.io Intermittent HTTP 502 on Pull/PushOn May 9, a surge of concurrent automated image pushes caused database lock contention that degraded Quay.io for approximately 18 minutes. Both image pushes and pulls returned errors during this window. The team… | -2562 min | Resolved |
| May 7, 2026 | Quay.io HTTP 502 on Pull/PushOn May 7, a production deployment introduced a database locking conflict that caused Quay.io to become unhealthy. Image pulls were intermittently degraded for approximately 30 minutes and image pushes were unavailable… | 3h 4m | Resolved |
| May 5, 2026 | cert-api.access.redhat.com outageThis incident has been resolved. | 3h 5m | Resolved |
| Apr 27, 2026 | Hybrid Cloud Console Inventory DB Maintenance 2026-04-27The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 22, 2026 | Ask Red Hat - System updatesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 21, 2026 | Quay.io Push/Pull DegradedOn April 21, a routine production deployment included a dependency upgrade that exposed a latent incompatibility, causing Quay.io application pods to crash on startup. Image pulls and pushes were fully unavailable for… | 1h 19m | Resolved |
| Apr 20, 2026 | Migration of china.cdn.redhat.com providersThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 9, 2026 | Erraneous Advisory email notificationsThis incident has been resolved. | 0 min | Resolved |
| Apr 3, 2026 | Subscription threshold exceeded notifications for non-Pay as you go products are showing misleading valuesThe notifications for non-payg should work correctly. | 312h 29m | Resolved |
| Mar 30, 2026 | quay.io API failuresOn March 30, 2026, Quay.io experienced a service disruption affecting image pulls and pushes, caused by an unexpected burst of resource-intensive operations that temporarily overloaded our primary database. Our… | 3h 4m | Resolved |
| Mar 28, 2026 | Quay.io Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Mar 13, 2026 | Red Hat Jira (issues.redhat.com) scheduled maintenanceThe scheduled maintenance has been completed. | 55h 0m | Scheduled |
| Mar 12, 2026 | access.redhat.com - SSO TimeoutsThis incident has been resolved. | 22 min | Resolved |
| Mar 10, 2026 | Intermittent issues with RHEL 9 and RHUI downloadsThis incident has been resolved. | 189h 33m | Resolved |
| Mar 6, 2026 | Intermittent issues with RHEL 9 and RHUI downloadsThis incident has been resolved. | 67h 52m | Resolved |
| Mar 2, 2026 | AWS Outage: me-southThe outage is still ongoing on the AWS side, and recovery efforts are ongoing. AWS is recommending customers launch replacement resources in one of the unaffected Availability Zones or an alternate AWS Region | 4618h 43m | Resolved |
| Mar 1, 2026 | AWS Outage: me-centralAWS continues to make progress on recovery efforts across multiple workstreams. From now on, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require… | 4923h 37m | Resolved |
| Feb 18, 2026 | quay.io intermittent API failuresThis incident was caused by a database change which was improperly rolled out. Quay engineers were deploying an update which dropped a no longer utilized table, however, this was deployed all at once rather than in… | 49 min | Resolved |
| Feb 10, 2026 | Hybrid Cloud Console Notifications partial outageThis incident has been resolved. | 6h 0m | Resolved |
| Feb 9, 2026 | Quay.io UI Could Not Be LoadedOn February 9, 2026, a frontend routing regression caused the legacy Quay.io UI to become temporarily inaccessible for roughly 45 minutes, though all backend APIs and image pulls remained fully operational. We restored… | 41 min | Resolved |
| Feb 5, 2026 | ROSA [Classic & HCP] Y-Stream Upgrades BlockedThis incident has been resolved. | 8h 27m | Resolved |
| Feb 4, 2026 | Customer Portal Downloads TimeoutsThis incident has been resolved. | 13h 13m | Resolved |
| Jan 30, 2026 | DNS issues with registriesThis incident has been resolved. | 40 min | Resolved |
| Jan 29, 2026 | quay.io & registry.redhat logins failing with RHSSOOn January 29, 2026, Quay.io and Registry Proxy experienced a partial outage that caused approximately 50% of image pulls to fail and blocked new user logins. The failure occurred during a migration to a new cluster… | 52 min | Resolved |
| Jan 28, 2026 | Entitlement Network OutageThis incident has been resolved. | 3h 1m | Resolved |
| Jan 22, 2026 | Catalog outageA fix has been implemented and everything is appearing functional. | 54 min | Resolved |
| Jan 20, 2026 | Ecosystem Catalog Detail PagesThis incident has been resolved. | 15h 58m | Resolved |
| Jan 14, 2026 | Red Hat Content Delivery Network (CDN) & Entitlement Network Modernization has begunThis incident has been resolved. | 6h 37m | Resolved |
| Jan 5, 2026 | Intermittent Pull & Push FailureThis incident has been resolved. | 3h 15m | Resolved |
| Dec 11, 2025 | access.redhat.com : Partial User OutageThis incident has been resolved ! | 7h 24m | Resolved |
| Dec 10, 2025 | Access.redhat.com - Partial OutageThis incident has been resolved. | 19 min | Resolved |
| Dec 8, 2025 | Homepage - Access.redhat.com OutageThis incident has been resolved. | 1h 5m | Resolved |
| Dec 5, 2025 | access.redhat.com - Homepage OutageThis incident has been resolved. | 44 min | Resolved |
| Nov 27, 2025 | Docs.redhat.com - Partial OutageThis incident has been resolved. | 21h 12m | Resolved |
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How to Read This Red Hat Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Red Hat acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Red Hat outage in this window ran 205d 3h, against a mean recovery of 3d 20h. If you depend on Red Hat in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.