Relevance AI Outage History

6 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Relevance AI status66.20% uptime history

Every Recorded Relevance AI Incident

Relevance AI incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 9, 2026Customers are unable to save triggers when creating workforces1350h 32mResolved
Aug 4, 2026Degraded Claude Sonnet 5 service2129h 20mResolved
Jul 22, 2026Users aren't receiving email verification and password reset emails1701h 30mResolved
Jul 20, 2026Existing agents do not show tools and prompts in some projects1747h 17mResolved
Jul 13, 2026We are currently experiencing issues with cross project agent cloning1896h 30mResolved
Jun 19, 2026Trigger Visibility Issue in Platform UI1773h 59mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Relevance AI incident opens instead, at the point where knowing still changes what you do.

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How to Read This Relevance AI Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Relevance AI acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Relevance AI outage in this window ran 88d 17h, against a mean recovery of 73d 14h. If you depend on Relevance AI in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.