Restaurant365 Outage History

63 incidents recorded over the last 365 days, 36 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Restaurant365 status100.00% uptime history

Every Recorded Restaurant365 Incident

Restaurant365 incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 19, 2026Scheduled Maintenance - R365 Training (ExpandShare)R365 Training (ExpandShare) will be undergoing maintenance on November 19th, starting at 2:00 AM Pacific Time for approximately 2 hours. During this time, R365 Training (ExpandShare) will be temporarily unavailable. We…2h 0mScheduled
Nov 5, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 11/4Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Nov 4, 2026Intermittent SlownessThis incident has been resolved.1h 40mResolved
Nov 2, 2026Intermittent SlownessThis incident has been resolved.9h 45mResolved
Oct 29, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 10/28The scheduled maintenance has been completed.3h 0mScheduled
Oct 22, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 10/21The scheduled maintenance has been completed.3h 0mScheduled
Oct 20, 2026Scheduled Maintenance - R365 Training (ExpandShare)The scheduled maintenance has been completed.1h 30mScheduled
Oct 15, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 10/14The scheduled maintenance has been completed.3h 0mScheduled
Oct 8, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 10/7The scheduled maintenance has been completed.3h 0mScheduled
Oct 5, 2026Login Troubles for Certain UsersThis incident has been resolved.2h 46mResolved
Oct 5, 2026Delayed DSS ImportsThis incident has been resolved. If DSS imports are still missing, please contact our support team here: https://help.restaurant365.net/en/support/home3h 21mResolved
Oct 1, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 9/30The scheduled maintenance has been completed.3h 0mScheduled
Sep 29, 2026Emails sent from R365We have confirmed that emails services are working as expected, and this incident has been resolved3h 29mResolved
Sep 28, 2026Reporting DegradationThis incident has been resolved.1h 39mResolved
Sep 24, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 9/23The scheduled maintenance has been completed.3h 0mScheduled
Sep 17, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 9/16The scheduled maintenance has been completed.3h 0mScheduled
Sep 16, 2026EDI File ProcessingThis incident has been resolved.3h 51mResolved
Sep 10, 2026Extended Maintenance – Radar and AdvantageMaintenance has been completed. All affected services are operating normally. Thank you for your patience.27 minResolved
Sep 10, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 9/9The scheduled maintenance has been completed.3h 0mScheduled
Sep 3, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 9/2The scheduled maintenance has been completed.3h 0mScheduled
Aug 27, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 8/26The scheduled maintenance has been completed.3h 0mScheduled
Aug 20, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 8/19The scheduled maintenance has been completed.3h 0mScheduled
Aug 6, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 8/5The scheduled maintenance has been completed.3h 0mScheduled
Jul 30, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 7/29The scheduled maintenance has been completed.3h 0mScheduled
Jul 23, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 7/22The scheduled maintenance has been completed.3h 0mScheduled
Jul 16, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 7/15The scheduled maintenance has been completed.3h 0mScheduled
Jul 10, 2026Users experiencing "Request Failed" errors (HTTP 500) when creating or opening recordsThis incident has been resolved.4h 5mResolved
Jul 1, 2026System SlownessThis incident has been resolved.1h 21mResolved
Jun 25, 2026Radar Login SlownessThis incident has been resolved.39 minResolved
Jun 25, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 6/24The scheduled maintenance has been completed.3h 0mScheduled
Jun 18, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 6/17The scheduled maintenance has been completed.3h 0mScheduled
Jun 15, 2026R365 Payroll Processing UnavailableThis incident has been resolved, and Payroll Processing has resumed.50 minResolved
Jun 15, 2026R365 Payroll DegradationThis incident has been resolved.1h 18mResolved
Jun 11, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 6/10The scheduled maintenance has been completed.3h 0mScheduled
Jun 4, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 6/3The scheduled maintenance has been completed.3h 0mScheduled
Jun 2, 2026AI DashboardsThis incident has been resolved, and AI Dashboards are now fully operational.30h 0mResolved
Jun 1, 2026Reports of SlownessWith continued reports of full recovery, will mark this incident as resolved.5h 17mResolved
May 28, 2026Multi-Factor AuthenticationThis incident has been resolved, and MFA challenges are being sent as expected.22 minResolved
May 21, 2026Reports of Users Experiencing Slowness and Login IssuesFix was implemented and we are now seeing reports of full recovery for Customer Financial Reporting (CFR). We will now mark this incident as resolved.1h 34mResolved
May 21, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 5/20The scheduled maintenance has been completed.3h 0mScheduled
May 18, 2026Reports of SlownessWith reports indicating full recovery, we are marking this incident as resolved.5h 15mResolved
May 17, 2026US Foods EDI Purchase OrdersThis incident has been resolved, and all order were resubmitted.2h 0mResolved
May 6, 2026Scheduled Maintenance - R365 Training (ExpandShare)The scheduled maintenance has been completed.1h 0mScheduled
Apr 21, 2026R365 App Push Notifications currently unavailable for Android Users (only)This incident has been resolved.548h 31mResolved
Apr 20, 2026Reports of SlownessWe are now marking this incident resolved with continued reports of recovery20h 7mResolved
Apr 8, 2026R365 Payroll DegradationThis incident has been resolved.6h 31mResolved
Apr 7, 2026Reports of slowness for payments to be calculatedWe are continuing to see recovery and now consider this incident resolved.6h 6mResolved
Mar 19, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 3/18The scheduled maintenance has been completed.3h 0mScheduled
Mar 12, 2026Custom Financial Reports - Blank ReportsThis incident has been resolved.4h 44mResolved
Mar 11, 2026Tip Rules are not GeneratingThe incident has been resolved and we continue to see reports of full recovery.2h 19mResolved
Mar 8, 2026Labor not importingThis incident has been resolved.7h 59mResolved
Feb 26, 2026Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 2/25The scheduled maintenance has been completed.3h 0mScheduled
Feb 19, 2026Radar PollingMissing data has been polled, and this module is fully operational. Any further troubles can be addressed by our support team here: https://help.restaurant365.net/en/support/home2h 30mResolved
Feb 17, 2026R365 Payroll DegradationThis incident has been resolved.1h 30mResolved
Feb 17, 2026R365 Intelligence UpdatesThe scheduled maintenance has been completed.10h 0mScheduled
Feb 9, 2026System Slowness - Inventory ModuleThe underlying issue causing slowness has been resolved, and system performance has returned to normal. We will continue monitoring to ensure continued stability.8h 4mResolved
Jan 21, 2026EDI Purchase OrdersThis incident has been resolved.4h 30mResolved
Jan 14, 2026DSS importsRegarding the delays in DSS imports, we are seeing continued recovery and will now mark this incident as resolved.5h 4mResolved
Jan 12, 2026Intermittent SlownessBased on continued recovery reports, we can confirm the issue has been resolved.66h 56mResolved
Jan 7, 2026Filters not working within my reports and unable to print checksThis incident has been resolved.1h 12mResolved
Dec 29, 2025Intermittent SlownessThis incident has been resolved.3h 59mResolved
Dec 19, 2025Missing Daily Sales SummaryThis incident has been resolved.5h 4mResolved
Dec 9, 2025Missing DSSThis issue has been resolved, and missing DSSs have been imported. Feel free to chat with our support team if you there are further troubles: https://help.restaurant365.net/support/home1h 28mResolved

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How to Read This Restaurant365 Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Restaurant365 acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Restaurant365 outage in this window ran 22d 20h, against a mean recovery of 13h 39m. If you depend on Restaurant365 in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.