Retool Outage History

45 incidents recorded over the last 365 days, 43 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Retool status86.47% uptime history

Every Recorded Retool Incident

Retool incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 20, 2026React App Builder Sandbox Installs May Fail to Install DependenciesThis incident is resolved. Images with the fix are out: 4.0.12-stable 4.43.0-edge Our minimum release age for React app builder dependencies is 5 days, so this incident will self-resolve for any self-hosted…5h 54mResolved
Aug 19, 2026Errors or a blank preview when editing appsSome users may have seen an error or a blank preview when opening or editing apps built with Retool's AI app builder. The issue has now been resolved.-222 minResolved
Aug 17, 2026Source Control Degradation due to Github OutageGithub has resolved their incident.3h 17mResolved
Aug 14, 2026Errors calling resources with Per-User authentication in Apps built with the New App EditorThis incident has been resolved.3h 53mResolved
Aug 6, 2026Errors saving changes in React appsThis incident has been resolved.49 minResolved
Jul 30, 2026Workflows Stuck in Pending StateThis incident has been resolved.9h 29mResolved
Jul 29, 2026Some queries failing when using configuration variablesThe fix was verified and the breakage is now resolved.21 minResolved
Jul 23, 2026retool-email unavailableSome Retool Emails failed with a "Disabled for sending spam" error due to an issue with our upstream email provider. The sending domain has since been restored, and email delivery is operating normally. We've also added…20h 12mResolved
Jul 14, 2026New App Builder: publishing may be blockedThis incident has been resolved.3h 10mResolved
Jul 8, 2026Elevated Timeout failures in Retool WorkflowsThis incident has been resolved.23h 52mResolved
Jul 1, 2026[Cloud] Resource Query LatencyThis incident has been resolved.121h 55mResolved
Jun 25, 2026Maintenance for Retool CloudThe scheduled maintenance has been completed.15 minScheduled
Jun 5, 2026Branches auto-deleting after creationThis incident has been resolved.99h 11mResolved
Jun 4, 2026Retool Mobile apps cannot be opened in the in-browser previewThis incident has been resolved.4h 2mResolved
May 26, 2026Sign-in issues on Retool MobileThis incident is resolved. If you are having issues signing in, please first try the following: - Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and…205h 8mResolved
May 25, 2026Elevated 504 Errors Impacting Cloud UsersThis incident has been resolved.13 minResolved
May 20, 2026Some Retool pages returning "Page not found" errors on loadThis incident has been resolved.3h 40mResolved
May 19, 2026Some Retool pages returning "Page not found" errors on loadThis incident has been resolved.2h 16mResolved
May 12, 2026Licensing service degraded - affecting workflows-worker startup for self-hosted customers using Retool-managed TemporalThis incident has been resolved.1h 27mResolved
May 11, 2026Issue with MotherDuck ResourcesMotherDuck is fully operational again. We identified and fixed a caching issue that required us to temporarily disable the integration. Access has been restored as of May 11, 2026. We apologize for the disruption.3h 17mResolved
May 8, 2026Motherduck Resource disabled for investigationMotherDuck is fully operational again. We identified and fixed a caching issue that required us to temporarily disable the integration. Access has been restored as of May 8, 2026. We apologize for the disruption.13h 36mResolved
May 8, 2026Workflows with custom npm libraries failing to installThis incident has been resolved. Self-hosted customers should update to 3.300.28-stable or 3.334.12-stable for the fix.5h 30mResolved
May 5, 2026Front-end assets from retool-edge.com failing to load for some customersAll affected ISPs have confirmed that retool-edge.com is no longer being blocked. This incident is now resolved. Thank you for your patience.63h 38mResolved
Apr 21, 2026[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" ErrorsThis incident has been resolved.141h 32mResolved
Apr 17, 2026[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" ErrorsThis incident has been resolved.13h 17mResolved
Apr 16, 2026[Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently FailingFollowing the fix we are seeing error rates of the affected services return to normal. With that in mind, we are considering this issue resolved.2h 27mResolved
Apr 16, 2026[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" ErrorsWe are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution…2h 1mResolved
Mar 25, 2026[Retool Cloud] OAuth2 Resource Authentication Flow Failing for Custom DomainsThis incident has been resolved.6h 41mResolved
Mar 17, 2026Intermittent App Navigation Issues on CloudThis incident has been resolved.3h 32mResolved
Mar 17, 2026Intermittent App Navigation Issues on CloudThis incident has been resolved.1h 27mResolved
Mar 15, 2026Maintenance for Retool NetworkingThe maintenance has been completed.5 minScheduled
Mar 6, 2026Unexpected Rate Limiting of AI FeaturesThis incident has been resolved.2h 18mResolved
Feb 25, 2026Intermittent failures with Google Sheets, MySQL, and PostgreSQL integrationsWe've confirmed that the resources affected are operational and have resolved this incident.12h 46mResolved
Feb 4, 2026OutageBetween 12:00pm and 12:08pm, there was a partial outage across many of Retool's product surfaces. There should be no impact outside of that timeframe.0 minResolved
Feb 3, 2026New Retool Organizations cannot provision RetoolDBThis incident has been resolved.9h 37mResolved
Jan 13, 2026Cross-Application Navigation IssueThis incident has been resolved. If you were affected by this behavior, please clear your browser's cache and refresh the page before trying to navigate across apps.1h 30mResolved
Dec 18, 2025Snowflake Rejecting OAuth Requests With prompt ParameterThe issue has been fixed on Retool Cloud and all systems are operating normally. Self-hosted customers can remove the `prompt` parameter as a workaround until the patch is available.3h 53mResolved
Dec 18, 2025Elevated Errors For Resource QueriesAn infra routing changed caused elevated backend errors that may have caused resource queries to timeout or fail-49 minResolved
Nov 18, 2025Source Control Temporarily Impacted (GitHub Users)This incident has been resolved.26 minResolved
Nov 18, 2025Intermittent access issues affecting Retool CloudWe have observed stable and healthy performance since 14:43 UTC and are now considering this incident resolved.1h 20mResolved
Nov 17, 2025Intermittent Increased Latency and Failures for Source Control Deployments on CloudThis incident has been resolved.23h 11mResolved
Oct 29, 2025Increased Error Rates with Retool AI ActionsThis incident has been resolved.3h 17mResolved
Oct 17, 2025Intermittent increases in backend failures and latencyNo additional instability was witnessed over the weekend, this incident is being marked resolved.67h 54mResolved
Oct 16, 2025Increased 500 Error Rates Preventing Some Apps from LoadingElevated 500 errors on a back-end endpoint preventing some apps from loading-98 minResolved
Sep 24, 2025Increased Latency When Accessing Retool From Non-US RegionsThis incident has been resolved.1h 23mResolved

How to Read This Retool Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Retool acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Retool outage in this window ran 8d 13h, against a mean recovery of 21h 17m. If you depend on Retool in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.