Revenera Outage History

71 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Revenera status100.00% uptime history

Every Recorded Revenera Incident

Revenera incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Dec 10, 2026FlexNet Operations SSL Certificate Auto-Renewal – Compliance Endpoints in (NAM) EnvironmentsAmazon Web Services (AWS) will automatically renew the SSL certificates used by FlexNet Operations compliance endpoints in UAT and Production (NAM) environments on <b>December 9, 2026</b>. Revenera is providing advance…30 minScheduled
Nov 3, 2026User Acceptance Testing (NAM) Maintenance: Database Infrastructure Maintenance for FlexNet Operations LLM in UAT (NAM) and Software Delivery - OutageScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 28, 2026Access to SOAP API WSDL for LLM UATThis issue has been resolved.48 minResolved
Oct 22, 2026Production Maintenance: FlexNet Operations ALM Platform Modernization (PROD NAM1, PROD NAM3, PROD NAM5, PROD NAM7, PROD EU1, PROD EU2)The scheduled maintenance has been completed.6h 0mScheduled
Oct 14, 2026Production Maintenance: FlexNet Operations ALM Platform Modernization (PROD NAM2, PROD NAM4, PROD NAM6)The scheduled maintenance has been completed.6h 0mScheduled
Oct 13, 2026Outage: FlexNet Operations ALM Production NAM2This incident has been resolved.3h 35mResolved
Oct 12, 2026UAT Scheduled Maintenance: FlexNet Operations LLM UAT Infrastructure ModernizationThe scheduled maintenance has been completed.6h 0mScheduled
Oct 6, 2026User Acceptance Testing (EU1) Maintenance: Software Delivery (ESD) for FlexNet OperationsThe scheduled maintenance has been completed.4h 0mScheduled
Oct 6, 2026Production Maintenance: FlexNet Operations ALM Platform Modernization (PROD NAM1)The scheduled maintenance has been completed.6h 0mScheduled
Oct 5, 2026Outage: FlexNet Operations ALM Production NAM2This incident has been resolved.14h 7mResolved
Oct 1, 2026User Acceptance Testing (NAM) Maintenance: Database Infrastructure Maintenance for FlexNet Operations LLM in UAT (NAM) and Software Delivery - OutageThe scheduled maintenance has been completed.30 minScheduled
Oct 1, 2026FlexNet Operations LLM and ALM/ESD Issues in UAT (NAM) EnvironmentsThis incident has been resolved.7h 12mResolved
Sep 30, 2026File Download Issues in UAT NAM EnvironmentsOur monitoring confirms that the service is operating as normal. We are marking this incident as resolved.24h 33mResolved
Sep 23, 2026UAT Maintenance: FlexNet Operations ALM Platform Modernization (UAT EU2)The scheduled maintenance has been completed.6h 0mScheduled
Sep 21, 2026Scheduled Maintenance: FlexNet Operations PCS Database Refresh (2026 Q3)The scheduled maintenance has been completed.30h 0mScheduled
Sep 18, 2026FlexNet Operations LLM Outage in UAT NAMThis incident has been resolved.57 minResolved
Sep 17, 2026FlexNet Operations ALM Outage in UAT NAM1This incident has been resolved.4h 27mResolved
Sep 16, 2026LLM and ALM/ESD Issues in Production (NAM) EnvironmentsThis incident has been resolved.7h 59mResolved
Sep 16, 2026Revenera Community Service unavailableOur service provider has declared the underlying incident resolved following successful mitigation and extended validation. Community remains accessible, and no confirmed ongoing impact has been identified. Monitoring…12h 36mResolved
Sep 16, 2026Scheduled Maintenance: Database Infrastructure Maintenance for FlexNet Operations LLM in Production (NAM) and Software Delivery in Production (NAM) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Sep 12, 2026Revenera Usage Intelligence serversThe scheduled maintenance has been completed.6h 0mScheduled
Sep 11, 2026Outage: FlexNet Operations ALM Cloud Device Activation Service in Production (NAM7) EnvironmentThis incident has been resolved.2h 36mResolved
Sep 9, 2026Production Maintenance: FlexNet Operations ALM Platform Modernization (PROD EU1)The scheduled maintenance has been completed.6h 0mScheduled
Sep 8, 2026Outage: FlexNet Operations ALM/LLM Cloud Device Activation Service NAM2We have not seen any recurrence of the problem and and are resolving the incident. Please reach out to our Support team if you are still experiencing any issues.4h 18mResolved
Sep 8, 2026Production (EU) Maintenance: Infrastructure Maintenance Affecting FlexNet OperationsThe scheduled maintenance has been completed.2h 30mScheduled
Sep 8, 2026Production Maintenance: FlexNet Operations ALM Platform Modernization (PROD NAM6)The scheduled maintenance has been completed.6h 0mScheduled
Sep 7, 2026Production (NAM) Maintenance: Infrastructure Maintenance Affecting FlexNet OperationsThe scheduled maintenance has been completed.2h 30mScheduled
Sep 7, 2026UAT Maintenance: FlexNet Operations ALM Platform Modernization (UAT NAM2, UAT NAM4, PCS NAM1, PCS NAM2, PCS NAM3)The scheduled maintenance has been completed.6h 0mScheduled
Sep 6, 2026Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Aug 26, 2026Incident: Intermittent Issues Loading FNO AnalyticsThis incident has been resolved.2h 49mResolved
Aug 25, 2026UAT Maintenance: FlexNet Operations ALM Platform Modernization (UAT NAM1)The scheduled maintenance has been completed.6h 0mScheduled
Aug 22, 2026Scheduled Maintenance: Disaster Recovery Testing for FlexNet Operations ALM/LLM in Production (NAM) EnvironmentsThe scheduled maintenance has been completed.3h 0mScheduled
Aug 20, 2026FlexNet Operations ALM/LLM Cloud Licensing Service Outage in UAT [NAM1]This incident has been resolved.14h 42mResolved
Aug 20, 2026Scheduled Maintenance: Database Infrastructure Maintenance for Software Delivery in Production (EU) EnvironmentsThe scheduled maintenance has been completed.30 minScheduled
Aug 17, 2026Outage: FlexNet Operations ALM Cloud Licensing Service in Production [NAM 7]This incident has been resolved.3h 15mResolved
Aug 15, 2026Scheduled Maintenance affecting Revenera Community EmailsThe scheduled maintenance has been completed.14h 0mScheduled
Aug 13, 2026FlexNet Operations ALM/LLM Device Activation Service Performance Degrade in Production NAM 2This incident has been resolved.3h 15mResolved
Aug 13, 2026Scheduled Maintenance: FlexNet Operations ALM Platform Modernization (UAT NAM3, UAT EU1, PCS NAM5)The scheduled maintenance has been completed.6h 0mScheduled
Aug 12, 2026Intermittent access issues affecting Revenera Documentation siteThis incident is resolved. If you encounter issues accessing Revenera product documentation, please contact <a href="https://community.revenera.com/s/support-hub">Revenera Technical Support</a> for assistance.124h 51mResolved
Aug 11, 2026Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the Production (NAM) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026Scheduled Maintenance: Infrastructure Maintenance Affecting FlexNet Operations in the UAT (NAM) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Aug 11, 2026Scheduled Maintenance: Database Infrastructure Maintenance for Reporter and Data Warehouse in FlexNet Operations LLM Production EnvironmentsThe scheduled maintenance has been completed.30 minScheduled
Aug 10, 2026Scheduled Maintenance: Infrastructure Maintenance Affecting FlexNet Operations in the UAT (EU) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the UAT (NAM) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Jul 29, 2026Scheduled Maintenance: Database Infrastructure Maintenance for FlexNet Operations LLM in UAT (NAM) and Software Delivery in UAT (NAM) EnvironmentsThe scheduled maintenance has been completed.30 minScheduled
Jul 27, 2026Revenera Usage Intelligence: Service Disruption to Recent Custom Events View and Custom Events Archive DownloadThe team has resolved the issue and restored all affected services. All services continue to perform as expected, and the environment remains stable. If you encounter any issues, please contact Revenera Technical…207h 2mResolved
Jul 22, 2026FlexNet Operations ALM/LLM Cloud Device Activation Service Outage NAM2Our monitoring has not found any signs of the issue and we believe it is now resolved.6h 32mResolved
Jul 15, 2026Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the Production (EU) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Jul 14, 2026Scheduled Maintenance: Database Infrastructure Maintenance for Reporter and Data Warehouse in FlexNet Operations LLM UAT EnvironmentsThe scheduled maintenance has been completed.30 minScheduled
Jul 7, 2026Scheduled Maintenance: Database Server Upgrades Affecting FlexNet Operations Usage Analytics Service (UAS) in the UAT (NAM) EnvironmentsThe scheduled maintenance has been completed.1h 30mScheduled
Jul 1, 2026Scheduled Maintenance: Database Infrastructure Maintenance for Software Delivery in UAT (EU) EnvironmentsThe scheduled maintenance has been completed.30 minScheduled
Jun 23, 2026Scheduled Maintenance: Database Server Upgrades Affecting Usage Analytics Service in the UAT (EU) EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Jun 22, 2026Scheduled Maintenance: FlexNet Operations PCS Database Refresh (2026 Q2)The scheduled maintenance has been completed.30h 0mScheduled
May 27, 2026Email Delivery Issues in FlexNet Operations ALM/LLM in Production (NAM)This incident has been resolved.3h 56mResolved
May 20, 2026Scheduled Maintenance: FlexNet Operations ALM/LLM Email Servers in UAT and Production EnvironmentsThe scheduled maintenance has been completed.1h 0mScheduled
Apr 22, 2026Reporter – Scheduled Report Delivery Issue – Manual Generation RequiredThis incident has been resolved.7h 22mResolved
Apr 17, 2026Service Disruption – FlexNet Operations Analytics (Production)The fix has been applied to the EU environment. Monitoring has verified that all services are operational and no further issues have been detected. This incident is now fully resolved.1h 53mResolved
Apr 16, 2026FlexNet Operations Cloud Incorrectly displayed non‑English characters in system‑generated email communications.This incident has been resolved.93h 27mResolved
Apr 9, 2026Reporter Data Refresh Delay in FlexNet Operations ALM/LLM Production EnvironmentsThe Reporter data refresh has completed successfully.3h 20mResolved
Apr 8, 2026Reporter Data Refresh Delay in FlexNet Operations ALM/LLM Production EnvironmentsThe Reporter data refresh has completed successfully.28 minResolved
Apr 2, 2026FlexNet Operations ALM/LLM Inaccessible in Production (NAM) EnvironmentsFlexNet Operations ALM/LLM remains stable in the Production (NAM) environments, and no further issues have been observed. This incident is now resolved. If you experience any issues, please open a support ticket with…2h 31mResolved
Mar 23, 2026FlexNet Operations ALM/LLM Device Activation Service in Production NAM 2Our monitoring confirms that the service is operating as normal. We are marking this incident as resolved.3h 6mResolved
Jan 22, 2026FlexNet Operations Cloud ALM and CLS Performance Degraded in Production NAM EnvionmentsOur monitoring confirms that the service is operating as normal. We are marking this incident as resolved.5h 16mResolved
Jan 2, 2026Performance Degradation Affecting Revenera Usage IntelligenceMonitoring has verified that all services are operational and no further issues have been detected. This incident is now fully resolved.263h 18mResolved
Dec 2, 2025Email Delivery Issues in FlexNet Operations ALM/LLM in Production (NAM)This incident has been resolved.12h 36mResolved
Nov 27, 2025FlexNet Operations Data Access API Service UnavailableOur monitoring has not found any problems and the FlexNet Operations Data access APIs are working normally. We consider the issue resolved.1h 14mResolved
Nov 20, 2025Intermittent Issues on FlexNet Operations ALMThis incident has been resolved.56h 13mResolved
Nov 13, 2025Performance Degradation Affecting List Entitlements Page in the FlexNet Operations ALM Production (NAM2) EnvironmentSince the previous update, the system has operated without further issues. We are closing this incident as resolved.29h 30mResolved
Nov 13, 2025FlexNet Operations ALM Outage in UAT NAMThis incident has been resolved.2h 48mResolved
Nov 7, 2025FlexNet Operations ALM Issue sending emailThis incident has been resolved.75h 12mResolved
Nov 5, 2025Degraded Performance Affecting Software Delivery (ESD) and FlexNet Operations LLM emails in Production EnvironmentThis incident has been resolved.22h 8mResolved

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How to Read This Revenera Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Revenera acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Revenera outage in this window ran 10d 23h, against a mean recovery of 16h 51m. If you depend on Revenera in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.