RevenueCat Outage History
44 incidents recorded over the last 365 days, 43 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded RevenueCat Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | Intermittent issues in Rico chatsUnderlying issues have been resolved | 51 min | Resolved |
| Oct 29, 2026 | Delays in Google purchase eventsThis incident has been resolved. | 2h 35m | Resolved |
| Oct 21, 2026 | Apple partial outage for App Store Server API - SandboxThe incident has been resolved. Apple Sandbox App Store API is correctly processing requests. | 3h 21m | Resolved |
| Oct 15, 2026 | Routine Database MaintenanceMaintenance has concluded. | 1h 30m | Scheduled |
| Sep 16, 2026 | Drop in Google Play Store pub-sub notificationsThis incident has been resolved. | 1h 49m | Resolved |
| Sep 1, 2026 | Apple partial outage: intermittent errors while processing purchasesThe issue has been resolved. We’re now making sure that any purchases affected by the outage are reprocessed. | 26 min | Resolved |
| Aug 10, 2026 | Elevated error rates on RevenueCat APIsError rates and latency have returned back to normal. | 1h 22m | Resolved |
| Aug 7, 2026 | Webhook delivery is delayedWebhook delivery latency is still on normal levels and the system is stable. We consider the incident resolved. | 3h 7m | Resolved |
| Aug 6, 2026 | Rico is having issuesRico continues recovered and stable, we consider the incident resolved. | 1h 10m | Resolved |
| Aug 6, 2026 | App Store Connect undergoing maintenance by AppleApple has completed their maintenance. | 48h 49m | Resolved |
| Jul 27, 2026 | Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"The issue appears to have been resolved on Apple's side. We're seeing keys being correctly validated now. | 92h 15m | Resolved |
| Jul 26, 2026 | Problems connecting to Apple servicesAll the impacted purchases have been replayed. | 10h 44m | Resolved |
| Jul 16, 2026 | App Store Connect degraded performanceApp Store Connect issues are now resolved. | 7h 53m | Resolved |
| Jul 16, 2026 | Cannot connect new Stripe accounts without creating a Stripe Project through the CLIThe issue has been resolved by Stripe and it's now possible to install again the RevenueCat Stripe app through the Stripe Marketplace page. | 1h 34m | Resolved |
| Jul 16, 2026 | Some users unable to login via single-sign-on (SSO)This incident has been resolved. | 1h 34m | Resolved |
| Jul 7, 2026 | Delays in Play Store subscriptions renewalsThis incident has been resolved. | 2h 51m | Resolved |
| Jul 7, 2026 | Apple Store Kit 2 elevated error ratesThis incident has been resolved. | 3h 41m | Resolved |
| Jun 23, 2026 | App Store Connect outageApp Store Connect issues are now resolved. | 4h 19m | Resolved |
| Jun 22, 2026 | Paywall Charts: Conversions not being attributedThis incident has been resolved. | 20h 10m | Resolved |
| Jun 21, 2026 | Delays in receipt refresh processingThis incident has been resolved. | 2h 23m | Resolved |
| Jun 16, 2026 | Rico unavailableThis incident has been resolved. | 42 min | Resolved |
| Jun 12, 2026 | Automatic paywall translations unavailableThis incident has been resolved. Automatic translations in the Paywall editor are working again. Customers should now be able to generate new paywall translations from the dashboard as expected. | 1h 43m | Resolved |
| May 29, 2026 | Elevated Google Play API Error RateOur mitigations have eliminated the impact on RevenueCat clients. We will continue tracking the situation and following up with Google on a permanent fix. | 4h 9m | Resolved |
| May 25, 2026 | Increased error rate when fetching subscriber informationThis incident has been resolved. | 1h 31m | Resolved |
| May 12, 2026 | Delayed Charts v3 DataWe identified and resolved the issue. Charts v3 data is now up-to-date. | 3h 23m | Resolved |
| May 8, 2026 | Increased API error rates due to reduced service capacity.This incident has been resolved. | 12h 35m | Resolved |
| Apr 28, 2026 | Elevated error ratesAll systems are now operating normally. Event delivery has fully caught up, and performance has returned to expected levels. | 54 min | Resolved |
| Apr 22, 2026 | Increased rate-limit errors on API V2 endpointsThe incident has been resolved. | 33 min | Resolved |
| Apr 18, 2026 | Degradation of serviceThe underlying infrastructure issue has been addressed, and RevenueCat services are now operating normally again. Temporary mitigations have been removed as full service has been restored. We are continuing to monitor… | 28 min | Resolved |
| Apr 17, 2026 | Degraded API PerformanceEarlier today, around 7:20 AM UTC, we had slightly elevated error rates on our API for about 5 minutes due to database maintenance. The RevenueCat SDK will handle this gracefully, but API users may have noticed a… | -87 min | Resolved |
| Apr 10, 2026 | Scheduled Data Exports delayed for GCPThis incident has been resolved. | 2h 53m | Resolved |
| Mar 31, 2026 | ARR/MRR charts are incorrect for some usersThis incident has been resolved. | 5h 44m | Resolved |
| Mar 16, 2026 | Ongoing issue dispatching events to webhooks with certain integrationsThe issue has been resolved and all failed webhook events have been dispatched. | 1h 15m | Resolved |
| Mar 6, 2026 | Elevated Error Rates.From 6:10 to 6:25 UTC, we had slightly higher API error rates due to a database infrastructure issue. The incident has been resolved. App using the RevenueCat SDK were not impacted. | 0 min | Resolved |
| Feb 19, 2026 | Dashboard: Charts V3 Beta availability issuesCharts V3 Beta is now available again for all users. The underlying infrastructure issue has been resolved. Data processing jobs are still being re-enabled and any data gaps will be backfilled automatically. | 2h 35m | Resolved |
| Feb 10, 2026 | Increased error rate on our APIThis incident has been resolved. | 3h 50m | Resolved |
| Feb 9, 2026 | Experiments data delayedAll experiment pipeline jobs have finish successfully and the data is now up to date. We are sorry for the inconveniences this may have caused you. | 2h 50m | Resolved |
| Feb 9, 2026 | Delayed Webhook DeliveryFrom ~4:30 UTC to ~5:30 UTC webhook delivery time regressed to up to a few minutes delay (from the usual second or two). The underlying issue has been fixed and delivery time is back down to normal latency. | -97 min | Resolved |
| Feb 5, 2026 | Delayed experiment resultsThe incident has resolved, and the experimental results are up to date. | 3h 59m | Resolved |
| Jan 27, 2026 | Charts data freshness indicators showing outdated timestampsThis incident has been resolved. | 18 min | Resolved |
| Jan 24, 2026 | Small sample of delayed or Inaccurate Data in Charts, Experiments, and Data Exports for ~.2% of developersThis incident has been resolved. | 14h 24m | Resolved |
| Jan 14, 2026 | Error spike in APIAll fortress receipts have been replayed. | 54 min | Resolved |
| Dec 11, 2025 | Delayed Data in Charts, Experiments, Data Exports and Customer ListsExperiment results are now also updated and all data is fully up to date. Some scheduled data exports contained missing data, but they will repopulate automatically during the next export cycle. | 8h 33m | Resolved |
| Nov 6, 2025 | Revenuecat Companion App push notification issuesPush notifications to the RevenueCat app are now being delivered in time. Notifications affected by the issue have also been delivered. | 1h 36m | Resolved |
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How to Read This RevenueCat Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before RevenueCat acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single RevenueCat outage in this window ran 3d 20h, against a mean recovery of 6h 50m. If you depend on RevenueCat in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.