Rippling Outage History
48 incidents recorded over the last 365 days, 48 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Rippling Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | Issues editing SupergroupsThis incident has been resolved. | 1h 25m | Resolved |
| Oct 28, 2026 | QuickBooks data import delayed for some customersThis incident has been resolved. | 10h 53m | Resolved |
| Oct 28, 2026 | Rippling AI is downRippling AI is fully recovered. | 11 min | Resolved |
| Oct 15, 2026 | Products partially degradedThis incident has been resolved. | 1h 47m | Resolved |
| Oct 7, 2026 | Issues using 1Password passkeysThis incident has been resolved. | 25h 51m | Resolved |
| Oct 7, 2026 | RPass Chrome extension login failuresOn October 6, some users were unable to sign in to the RPass Chrome extension. We reverted the change that caused the issue and confirmed sign-in was restored by 3:00 PM PDT. | -1498 min | Resolved |
| Sep 29, 2026 | Rippling app is downThis incident has been resolved. | 8h 35m | Resolved |
| Sep 18, 2026 | Rippling app not loading for customersThis incident has been resolved. | 6h 41m | Resolved |
| Sep 17, 2026 | Rippling MCP is downThis incident has been resolved. | 34 min | Resolved |
| Sep 17, 2026 | Increased latency in APIs, Functions, and App Studio page loadsRippling REST APIs experienced increased latency beginning September 10th, 2026 11:21 AM EST. The issue was resolved September 10th, 2026 2:20 PM EST. During this window, Functions and App Studio pages that rely on REST… | -9891 min | Resolved |
| Sep 16, 2026 | Issues accessing Rippling live chat and support emailThe technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries. | 2h 11m | Resolved |
| Aug 31, 2026 | Issues loading saved payroll reportsThe issue affecting saved payroll reports has been resolved, and report access has been restored. | 5h 43m | Resolved |
| Aug 21, 2026 | Rippling loaded slowly, or would not load at all, for some usersThis is now resolved. It affected some users for <15 minutes. | 0 min | Resolved |
| Aug 6, 2026 | Delayed sync in integrationsWe identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the rollout. The team reverted the change in production and retriggered syncs to recover affected… | 0 min | Resolved |
| Aug 4, 2026 | Errors on some critical endpointsServices returned to normal | 44 min | Resolved |
| Jul 28, 2026 | Asynchronous job queue resulting in stale servicesThis incident has been resolved. | 2h 54m | Resolved |
| Jul 27, 2026 | Rippling app is downAccess to the Rippling app has been fully restored. | 5h 58m | Resolved |
| Jul 27, 2026 | Rippling app is downThis incident has been resolved. | 2h 26m | Resolved |
| Jul 16, 2026 | Access deniedRippling displayed "Access denied" to some users accessing Rippling. The issue has been fully mitigated and Rippling is fully operational again. | 0 min | Resolved |
| Jul 10, 2026 | Some AI capabilities are unavailableThis incident has been resolved. | 1h 16m | Resolved |
| Jul 7, 2026 | Site performance is degradedThis incident has been resolved. | 2h 15m | Resolved |
| Jun 24, 2026 | Issues loading parts of the Rippling appThis incident has been resolved. | 1h 38m | Resolved |
| Jun 22, 2026 | Rippling AI actions unavailableThis incident has been resolved. | 38 min | Resolved |
| Jun 19, 2026 | Rippling app crashesThis incident has been resolved. | 24 min | Resolved |
| Jun 1, 2026 | Issues loading the side navigation barThis incident has been resolved. | 5h 4m | Resolved |
| May 28, 2026 | Rippling app outageAll access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been… | 3h 35m | Resolved |
| May 27, 2026 | Single-Sign-on downThis incident has been resolved. | 11 min | Resolved |
| May 18, 2026 | Site performance is degradedThis incident has been resolved. | 2h 24m | Resolved |
| May 14, 2026 | API Tokens page unavailable to users with an expired tokenThe issue has been resolved | 2h 46m | Resolved |
| May 6, 2026 | Rippling AI is downRippling AI access has been restored. | 19 min | Resolved |
| May 1, 2026 | US Payroll Runs Not VisibleThis incident has been resolved. | 1h 45m | Resolved |
| Apr 21, 2026 | Partial admins blocked from completing hiring flow at the Documents stepThe issue has been resolved | 2h 47m | Resolved |
| Apr 16, 2026 | Google Workspace integration features unavailableThe incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed. | 4h 10m | Resolved |
| Mar 24, 2026 | Data features degradedThis incident has been resolved. | 1h 23m | Resolved |
| Mar 8, 2026 | Issues logging into RipplingThis incident has been resolved. | 3h 28m | Resolved |
| Feb 2, 2026 | Slowness across RipplingThis incident has been resolved. | 52 min | Resolved |
| Jan 28, 2026 | Issue with automatic agent installation after MDM enrollmentOn the morning of Jan 26, we saw cases where the Rippling agent did not automatically install after MDM enrollment. We found the root cause and fixed the issue. It is now resolved. | 0 min | Resolved |
| Jan 20, 2026 | Search issuesThis incident has been resolved. | 30 min | Resolved |
| Jan 19, 2026 | Issues loading reportsThis incident has been resolved. | 11h 33m | Resolved |
| Jan 15, 2026 | Issues approving timecards and loading schedulesThis incident has been resolved. | 2h 23m | Resolved |
| Jan 14, 2026 | Degraded performance in PayrollThis incident has been resolved. | 3h 19m | Resolved |
| Dec 16, 2025 | General service degradationThis incident has been resolved. | 3h 48m | Resolved |
| Dec 1, 2025 | Issues loading RipplingThis incident has been resolved | 1h 32m | Resolved |
| Nov 24, 2025 | Issues using job codes and dimensions in Time and Attendance and PayrollThis incident has been resolved. | 12h 11m | Resolved |
| Nov 21, 2025 | Time & Attendance app loading issuesThis incident has been resolved. | 53h 35m | Resolved |
| Nov 18, 2025 | Login outageThis incident has been resolved | 3h 52m | Resolved |
| Nov 16, 2025 | General service degradationOur team has made changes to reduce load on the groups database and has scaled up the database infrastructure to accommodate additional load. The incident has been resolved. | 1h 1m | Resolved |
| Nov 5, 2025 | Issues accessing PayrollIssue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an… | 57 min | Resolved |
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How to Read This Rippling Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Rippling acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Rippling outage in this window ran 2d 5h, against a mean recovery of 4h 28m. If you depend on Rippling in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.