Rudderstack Outage History
40 incidents recorded over the last 365 days, 25 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Rudderstack Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 23, 2026 | Infrastructure upgrade for enterprise customers in United States regionThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Oct 22, 2026 | Infrastructure upgrade for enterprise customers in Europe regionThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 20, 2026 | Infrastructure upgrade for enterprise customers in United States regionThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 19, 2026 | Infrastructure upgrade for enterprise customers in Europe regionThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 29, 2026 | Data Ingestion Issue in the EU regionThis incident has been resolved. | 1h 1m | Resolved |
| Sep 21, 2026 | Increased latency in US data processing pipelineThis incident has been resolved. | 34 min | Resolved |
| Sep 21, 2026 | Scheduled Database Upgrade and MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 17, 2026 | Issue with Python Transformations in US and EUThis incident has been resolved. | 1h 13m | Resolved |
| Aug 10, 2026 | Infrastructure upgrade for enterprise customers in United States regionThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 10, 2026 | Infrastructure upgrade for enterprise customers in United States regionThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 6, 2026 | Infrastructure upgrade for enterprise customers in Europe regionThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 5, 2026 | Infrastructure upgrade for enterprise customers in India regionThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 21, 2026 | Processing delays for workspaces on the free tier in RudderStack cloudThis incident has been resolved. | 1h 59m | Resolved |
| Jul 15, 2026 | Degraded performance for Data Processing Pipeline in the EU regionThis incident has been resolved. | 12 min | Resolved |
| Jul 15, 2026 | Degraded performance from Control Plane services in the EU regionThis incident has been resolved. | 1h 51m | Resolved |
| Jul 6, 2026 | Delivery delays in US region due to incident with our cloud service providerThis incident has been resolved. | 1h 54m | Resolved |
| Jul 4, 2026 | Delivery delays in US region due to incident with our cloud service providerThis incident has been resolved. | 35 min | Resolved |
| Jul 2, 2026 | Investigating elevated delivery failures for some destinationsThis incident has been resolved. If your workspace has Data Retention enabled, we are going to replay the events automatically. | 7h 12m | Resolved |
| Jun 30, 2026 | Live Events feature is currently unavailableThis incident has been resolved. | 1h 36m | Resolved |
| Jun 25, 2026 | Customer-Configured Alerts on webappThe scheduled maintenance is completed | 30 min | Scheduled |
| Jun 17, 2026 | Instability Issue on RudderStack Control Plane on US, EU and IN regionThis incident has been resolved. | 28 min | Resolved |
| Jun 3, 2026 | Scheduled Data Plane Infrastructure Maintenance for USThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 2, 2026 | Scheduled Data Plane Infrastructure Maintenance for EUThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 1, 2026 | Scheduled Data Plane Infrastructure Maintenance for INThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 8, 2026 | Event ingestion issue for Starter and Growth customers in USThis incident has been resolved | 17 min | Resolved |
| May 8, 2026 | Event ingestion issue for Starter and Growth customers in USThis incident has been resolved. | 15 min | Resolved |
| May 8, 2026 | Delay in data processing pipeline in US regionThis incident has been resolved. | 2h 23m | Resolved |
| Apr 13, 2026 | Ingestion got affected for customers on starter and growth tier in US and EU regions.Ingestion was impacted for customers on the Starter and Growth tiers from 06:31 AM to 06:50 AM UTC. The issue was caused by changes in a request routing service, which resulted in dropped traffic. The issue has been… | 0 min | Resolved |
| Apr 13, 2026 | Scheduled Control Plane Infrastructure MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Apr 8, 2026 | Facebook Custom Destination Delivery FailureSummary: We experienced an issue affecting the Facebook Custom destination where events were not delivered due to a bug. Event delivery was paused during the window listed above. Impact: All active connections are rETL… | 0 min | Resolved |
| Mar 24, 2026 | Errors for Public APIs and Activation APIs across All RegionsDuring a scheduled maintenance activity on March 24, 2026, Public APIs and Activation APIs experienced a brief period of downtime across all regions between 00:10 – 00:40 UTC, during which requests returned HTTP 401… | 0 min | Resolved |
| Mar 19, 2026 | Delays in processing and delivery for Starter and Growth customers in the US regionIncident has been resolved and the pipeline processing and delivery is back to realtime | 2h 12m | Resolved |
| Mar 9, 2026 | Scheduled Internal database upgradeThe scheduled maintenance has been completed. | 25 min | Scheduled |
| Mar 5, 2026 | Facebook Marketing destination disruptionsThis incident has been resolved. | 8h 28m | Resolved |
| Jan 28, 2026 | Ingestion and user transformation timeout issues affecting a subset of the EU customersBetween 21:55 - 22:25 UTC RudderStack experienced a temporary ingestion issue which caused 5xx errors on ingestion for a subset of the EU customers. Based on the retry logic of the SDK, these events were likely retried… | 50 min | Resolved |
| Jan 26, 2026 | RETL and Profiles syncs delayedIssue with backend service for a subset of customers has resulted in delay of the RETL syncs (activations) scheduled during this time window. Profiles UI would have failed to load for the customers too | -191 min | Resolved |
| Dec 19, 2025 | Control Plane & Activation API DisruptionThis incident has been resolved and all services are back to normal | 34 min | Resolved |
| Dec 10, 2025 | Mailchimp integration delivery issues for free, starter and growth customers in USWe have identified and isolated events causing Mailchimp and Akamai flagging our public IP for some of our customers. Necessary steps have been taken and issue is resolved now for all customers including free tier users | 400h 13m | Resolved |
| Nov 18, 2025 | Ingestion was impacted for customers on the Enterprise, Growth, Starter, and Pro tiers in the US region.The data ingestion issue impacting Enterprise, Growth, Starter and Pro tier customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend… | 6 min | Resolved |
| Nov 18, 2025 | Ingestion was affected for customers on Enterprise tier in US region.The data ingestion issue impacting Enterprise customers in the US region has been fully resolved. The disruption was caused by an intermittent Cloudflare issue affecting a backend component. All systems are fully… | 0 min | Resolved |
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How to Read This Rudderstack Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Rudderstack acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Rudderstack outage in this window ran 16d 16h, against a mean recovery of 11h 51m. If you depend on Rudderstack in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.