Runway Outage History

51 incidents recorded over the last 365 days, 51 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Runway Incident

Runway incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Seedance video generations failing or delayedThis incident has now been resolved.5h 6mResolved
Nov 2, 2026Kling video generations failing or delayedThis incident has now been resolved.8h 6mResolved
Oct 30, 2026We've identified a problem and are working on a fixThis incident has been resolved.40 minResolved
Oct 24, 2026Magnific upscalers unavailableThis incident has been resolved. Magnific upscaling is working normally again4h 14mResolved
Oct 17, 2026Scheduled MaintenanceScheduled maintenance is complete, and all systems are operating normally.2h 23mResolved
Oct 9, 2026We've identified a problem and are working on a fixThis incident has now been resolved.26 minResolved
Oct 6, 2026Elevated Seedance moderation errorsWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.1h 30mResolved
Sep 29, 2026We've identified a problem and are working on a fixThis incident has now been resolved.2h 21mResolved
Aug 28, 2026Aleph delayed generationsAleph generations are no longer delayed.1h 23mResolved
Aug 19, 2026Gen4.5 Image to Video is DegradedWe have resolved the issue.1h 0mResolved
Aug 19, 2026Increased ratio of Seedance safety system false positivesThis incident has been resolved.1h 7mResolved
Aug 13, 2026We've identified a problem and are working on a fixThis incident has now been resolved.13 minResolved
Jul 10, 2026We've identified a problem and are working on a fixThis incident has now been resolved.1h 0mResolved
Jul 8, 2026Aleph 2.0 delayed generationsThis incident has now been resolved.22 minResolved
Jun 5, 2026We've identified a problem with Nano Banana generations and are working on a fixThis incident has now been resolved.4h 0mResolved
Jun 4, 2026Elevated GPT Image ErrorsWe're seeing recovery following a third party fix.5 minResolved
Jun 4, 2026We are aware of issues affecting video generation with Veo 3.1The issue affecting Veo 3.1 video generation has been resolved. We apologize for any inconvenience.5h 59mResolved
Jun 3, 2026We've identified a problem with generations and are working on a fixThis incident has now been resolved.1h 31mResolved
Jun 3, 2026Issues with Seedance and Seedream generationsThis incident has been resolved.18 minResolved
Jun 1, 2026We've identified an issue with Veo 3.1 generations and are working on fixing itThe issue has been resolved.21 minResolved
May 28, 2026We've identified a problem with Veo 3.1 generations and are working on a fixWe think the impact from the issue is over.39 minResolved
May 27, 2026We've identified a problem with Seedance and working on a fixWe think the impact from the issue is over.33 minResolved
May 26, 2026Issues affecting Aleph 2.0 generationsWe identified and resolved an issue impacting Aleph 2.0 generations. The incident lasted for approximately 2 hours.-160 minResolved
May 25, 2026Issues with GPT Image 2 image generationThe issue affecting GPT Image 2 generations has been resolved. All image generation requests are now processing normally. We apologize for any inconvenience.30 minResolved
May 25, 2026We are aware of issues affecting video generation with Veo 3.1Veo 3.1 error rates have returned to normal levels.2h 48mResolved
May 13, 2026We've identified a problem and are working on a fixThis incident has now been resolved.4h 20mResolved
May 13, 2026We've identified a problem and are working on a fixWe think the impact from the issue is over.55 minResolved
May 11, 2026Seedance 2 and Kling generations are delayedWe think the impact from the issue is over.5h 56mResolved
Apr 22, 2026Issues with Seedance 2.0 generationsWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.1h 41mResolved
Apr 21, 2026We have released a fix.We have released a fix, restoring service to Gen4.5.40 minResolved
Apr 14, 2026We've identified a problem and are working on a fixThis incident has now been resolved.2h 42mResolved
Apr 13, 2026We've identified a problem and are working on a fixThis incident has now been resolved.1h 30mResolved
Apr 3, 2026We've spotted an issue with the Gemini Nano Banana Pro image modelThis incident has now been resolved.1h 33mResolved
Mar 17, 2026High queue wait times for Gen 4.5 image-to-videoThis incident has now been resolved.2h 20mResolved
Feb 26, 2026Gen3 Alpha Turbo generations are taking longer than normalThis issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again.14 minResolved
Feb 25, 2026We've identified a problem and are working on a fixThis incident has now been resolved.41 minResolved
Feb 25, 2026We've identified a problem and are working on a fixThis incident has now been resolved.32 minResolved
Feb 18, 2026Issues with Gemini 3 Pro (Nano Banana Pro) generationsThis incident has been resolved.5h 4mResolved
Feb 16, 2026Tasks cannot be createdThis incident has now been resolved.42 minResolved
Feb 10, 2026Issues with Nano Banana Pro generationsWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.2h 20mResolved
Feb 9, 2026Issues with Nano Banana Pro generationsThis incident has been resolved.2h 17mResolved
Feb 9, 2026Issues with Gemini 3 Pro (Nano Banana Pro) generationsWe are no longer seeing high error rates for this model.1h 19mResolved
Jan 28, 2026Increased error rate in Veo 3 and Veo 3,.1 generationsThis incident is now resolved.52 minResolved
Jan 21, 2026Issues with Gemini 3 Pro image generationsThis incident has been resolved.2h 32mResolved
Jan 18, 2026Increased Gen 4.5 wait timesThis incident has now been resolved.1h 48mResolved
Jan 2, 2026Video upscale tasks cannot be startedThis incident has now been resolved.10h 51mResolved
Dec 23, 2025Unable to start new tasksThis incident has now been resolved.11 minResolved
Dec 12, 2025Issues affecting Aleph generationsThis incident has now been resolved.2h 38mResolved
Dec 5, 2025Significant delays in asset generationThe issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption.1h 15mResolved
Nov 20, 2025Intermittent issues with Veo 3.1 generations.This incident has been resolved.23h 5mResolved
Nov 12, 2025Image generation model performance is degradedThe issue has been resolved.3h 18mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Runway incident opens instead, at the point where knowing still changes what you do.

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How to Read This Runway Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Runway acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Runway outage in this window ran 23h 5m, against a mean recovery of 2h 33m. If you depend on Runway in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.