Runway Outage History
51 incidents recorded over the last 365 days, 51 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Runway Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | Seedance video generations failing or delayedThis incident has now been resolved. | 5h 6m | Resolved |
| Nov 2, 2026 | Kling video generations failing or delayedThis incident has now been resolved. | 8h 6m | Resolved |
| Oct 30, 2026 | We've identified a problem and are working on a fixThis incident has been resolved. | 40 min | Resolved |
| Oct 24, 2026 | Magnific upscalers unavailableThis incident has been resolved. Magnific upscaling is working normally again | 4h 14m | Resolved |
| Oct 17, 2026 | Scheduled MaintenanceScheduled maintenance is complete, and all systems are operating normally. | 2h 23m | Resolved |
| Oct 9, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 26 min | Resolved |
| Oct 6, 2026 | Elevated Seedance moderation errorsWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. | 1h 30m | Resolved |
| Sep 29, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 2h 21m | Resolved |
| Aug 28, 2026 | Aleph delayed generationsAleph generations are no longer delayed. | 1h 23m | Resolved |
| Aug 19, 2026 | Gen4.5 Image to Video is DegradedWe have resolved the issue. | 1h 0m | Resolved |
| Aug 19, 2026 | Increased ratio of Seedance safety system false positivesThis incident has been resolved. | 1h 7m | Resolved |
| Aug 13, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 13 min | Resolved |
| Jul 10, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 1h 0m | Resolved |
| Jul 8, 2026 | Aleph 2.0 delayed generationsThis incident has now been resolved. | 22 min | Resolved |
| Jun 5, 2026 | We've identified a problem with Nano Banana generations and are working on a fixThis incident has now been resolved. | 4h 0m | Resolved |
| Jun 4, 2026 | Elevated GPT Image ErrorsWe're seeing recovery following a third party fix. | 5 min | Resolved |
| Jun 4, 2026 | We are aware of issues affecting video generation with Veo 3.1The issue affecting Veo 3.1 video generation has been resolved. We apologize for any inconvenience. | 5h 59m | Resolved |
| Jun 3, 2026 | We've identified a problem with generations and are working on a fixThis incident has now been resolved. | 1h 31m | Resolved |
| Jun 3, 2026 | Issues with Seedance and Seedream generationsThis incident has been resolved. | 18 min | Resolved |
| Jun 1, 2026 | We've identified an issue with Veo 3.1 generations and are working on fixing itThe issue has been resolved. | 21 min | Resolved |
| May 28, 2026 | We've identified a problem with Veo 3.1 generations and are working on a fixWe think the impact from the issue is over. | 39 min | Resolved |
| May 27, 2026 | We've identified a problem with Seedance and working on a fixWe think the impact from the issue is over. | 33 min | Resolved |
| May 26, 2026 | Issues affecting Aleph 2.0 generationsWe identified and resolved an issue impacting Aleph 2.0 generations. The incident lasted for approximately 2 hours. | -160 min | Resolved |
| May 25, 2026 | Issues with GPT Image 2 image generationThe issue affecting GPT Image 2 generations has been resolved. All image generation requests are now processing normally. We apologize for any inconvenience. | 30 min | Resolved |
| May 25, 2026 | We are aware of issues affecting video generation with Veo 3.1Veo 3.1 error rates have returned to normal levels. | 2h 48m | Resolved |
| May 13, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 4h 20m | Resolved |
| May 13, 2026 | We've identified a problem and are working on a fixWe think the impact from the issue is over. | 55 min | Resolved |
| May 11, 2026 | Seedance 2 and Kling generations are delayedWe think the impact from the issue is over. | 5h 56m | Resolved |
| Apr 22, 2026 | Issues with Seedance 2.0 generationsWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. | 1h 41m | Resolved |
| Apr 21, 2026 | We have released a fix.We have released a fix, restoring service to Gen4.5. | 40 min | Resolved |
| Apr 14, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 2h 42m | Resolved |
| Apr 13, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 1h 30m | Resolved |
| Apr 3, 2026 | We've spotted an issue with the Gemini Nano Banana Pro image modelThis incident has now been resolved. | 1h 33m | Resolved |
| Mar 17, 2026 | High queue wait times for Gen 4.5 image-to-videoThis incident has now been resolved. | 2h 20m | Resolved |
| Feb 26, 2026 | Gen3 Alpha Turbo generations are taking longer than normalThis issue has been resolved. Gen3 Alpha Turbo generations queue wait times are normal again. | 14 min | Resolved |
| Feb 25, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 41 min | Resolved |
| Feb 25, 2026 | We've identified a problem and are working on a fixThis incident has now been resolved. | 32 min | Resolved |
| Feb 18, 2026 | Issues with Gemini 3 Pro (Nano Banana Pro) generationsThis incident has been resolved. | 5h 4m | Resolved |
| Feb 16, 2026 | Tasks cannot be createdThis incident has now been resolved. | 42 min | Resolved |
| Feb 10, 2026 | Issues with Nano Banana Pro generationsWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. | 2h 20m | Resolved |
| Feb 9, 2026 | Issues with Nano Banana Pro generationsThis incident has been resolved. | 2h 17m | Resolved |
| Feb 9, 2026 | Issues with Gemini 3 Pro (Nano Banana Pro) generationsWe are no longer seeing high error rates for this model. | 1h 19m | Resolved |
| Jan 28, 2026 | Increased error rate in Veo 3 and Veo 3,.1 generationsThis incident is now resolved. | 52 min | Resolved |
| Jan 21, 2026 | Issues with Gemini 3 Pro image generationsThis incident has been resolved. | 2h 32m | Resolved |
| Jan 18, 2026 | Increased Gen 4.5 wait timesThis incident has now been resolved. | 1h 48m | Resolved |
| Jan 2, 2026 | Video upscale tasks cannot be startedThis incident has now been resolved. | 10h 51m | Resolved |
| Dec 23, 2025 | Unable to start new tasksThis incident has now been resolved. | 11 min | Resolved |
| Dec 12, 2025 | Issues affecting Aleph generationsThis incident has now been resolved. | 2h 38m | Resolved |
| Dec 5, 2025 | Significant delays in asset generationThe issue has been fully resolved and all systems are back to normal operation. We apologize for the disruption. | 1h 15m | Resolved |
| Nov 20, 2025 | Intermittent issues with Veo 3.1 generations.This incident has been resolved. | 23h 5m | Resolved |
| Nov 12, 2025 | Image generation model performance is degradedThe issue has been resolved. | 3h 18m | Resolved |
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How to Read This Runway Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Runway acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Runway outage in this window ran 23h 5m, against a mean recovery of 2h 33m. If you depend on Runway in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.