SafetyCulture Outage History
73 incidents recorded over the last 365 days, 59 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SafetyCulture Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | Service outage for some sensorsThis incident has been resolved. | 2h 28m | Resolved |
| Oct 22, 2026 | Service outage for some sensorsThis incident has been resolved. | 15h 42m | Resolved |
| Oct 22, 2026 | Scheduled maintenance for sensorsThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Oct 20, 2026 | Scheduled maintenance for sensorsThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Oct 11, 2026 | Service outage for some sensorsThis incident has been resolved. | 6h 12m | Resolved |
| Oct 5, 2026 | Service outage for some sensorsThis incident has been resolved. | 20h 33m | Resolved |
| Sep 28, 2026 | Some course and onboarding assignments are delayed in TrainingThis incident has been resolved. | 22h 14m | Resolved |
| Sep 25, 2026 | Scheduled maintenance for Mitti Training AnalyticsThe scheduled maintenance has been completed. | 48h 0m | Scheduled |
| Sep 17, 2026 | Scheduled maintenance for sensorsThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Sep 14, 2026 | Service disruption affecting Training functionality for some customersThis incident has been resolved. | 2h 8m | Resolved |
| Sep 13, 2026 | Service outage for some sensorsThis incident has been resolved. | 7h 43m | Resolved |
| Sep 8, 2026 | Service outage for some sensorsThis incident has been resolved. | 1h 40m | Resolved |
| Sep 4, 2026 | Delayed email notificationsThis incident has been resolved. | 6h 11m | Resolved |
| Sep 3, 2026 | Scheduled maintenance for SensorsThe scheduled maintenance has been completed. | 13h 0m | Scheduled |
| Aug 26, 2026 | Scheduled maintenance for SensorsThe scheduled maintenance has been completed. | 13h 0m | Scheduled |
| Aug 14, 2026 | Scheduled Maintenance – Possible Delays to NotificationsThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 13, 2026 | Scheduled maintenance for SensorsThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| Aug 6, 2026 | Password reset page is temporarily unavailable.This incident has been resolved. | 9 min | Resolved |
| Jul 24, 2026 | Service outage for some sensorsThis incident has been resolved. | 3h 54m | Resolved |
| Jul 14, 2026 | Some users with older templates are unable to save template editsThis incident has been resolved. | 18h 16m | Resolved |
| Jun 30, 2026 | Some users may experience issues when copying and pasting in the template editorThis incident has been resolved. | 22h 21m | Resolved |
| Jun 18, 2026 | Service outage for some sensorsThis incident has been resolved. | 2h 8m | Resolved |
| Jun 18, 2026 | Scheduled maintenance for SensorsThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Jun 17, 2026 | Schedules cannot be started on web and mobileThis incident has been resolved. | 284h 24m | Resolved |
| Jun 16, 2026 | Scheduled maintenance for Sensor GatewaysThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jun 3, 2026 | Service outage for some sensorsThis incident has been resolved. | 55 min | Resolved |
| May 28, 2026 | Delays in weather sensor readingsThis incident has been resolved. | 42 min | Resolved |
| May 14, 2026 | Service outage for some sensorsThis incident has been resolved. | 4h 30m | Resolved |
| May 12, 2026 | Some users are experiencing SSO log in failuresThis incident has been resolved. | 3h 4m | Resolved |
| May 10, 2026 | Some customers are unable to load the iOS appWe've confirmed that app version 26.18.02 resolves this issue. Update to the latest version via the App Store to get the fix. If you're still experiencing problems after updating, please reach out to our Support team. | 72h 33m | Resolved |
| Apr 30, 2026 | Video playback experiencing issues across some featuresThis incident has been resolved. | 2h 14m | Resolved |
| Apr 28, 2026 | Service outage for some sensorsThis incident has been resolved. | 24h 58m | Resolved |
| Apr 23, 2026 | Scheduled maintenance for SensorsThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Apr 23, 2026 | Dynamic groups and sites experiencing delays for some customersThis incident has been resolved. | 1h 1m | Resolved |
| Apr 14, 2026 | Support chat latencyThis incident has been resolved. | 1h 16m | Resolved |
| Apr 10, 2026 | Outage affecting some sensor gatewaysThis incident has been resolved. | 7h 40m | Resolved |
| Apr 9, 2026 | Scheduled maintenance for sensorsThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Apr 3, 2026 | Outages affecting some sensor gatewaysThis incident has been resolved. | 3h 5m | Resolved |
| Apr 2, 2026 | Scheduled maintenance for sensorsThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Apr 1, 2026 | New scheduling events are not recorded in organization activity logThis incident has been resolved. | 2h 26m | Resolved |
| Mar 20, 2026 | Unable to mark inspections as completeThis incident has been resolved. | 56 min | Resolved |
| Mar 17, 2026 | Outages affecting some sensors gatewaysThis incident has been resolved. | 8h 7m | Resolved |
| Mar 17, 2026 | Scheduled maintenance for sensorsThe scheduled maintenance has been completed. | 14h 0m | Scheduled |
| Mar 10, 2026 | Connectivity issue with our sensors providerThis incident has been resolved. | 9h 2m | Resolved |
| Mar 10, 2026 | Unable to add users or reactivate usersThis incident has been resolved. | 23 min | Resolved |
| Mar 9, 2026 | Some users are unable to complete Training coursesThis incident has been resolved. | 1h 6m | Resolved |
| Mar 7, 2026 | Outage on some weather sensorsThis incident has been resolved. | 2h 46m | Resolved |
| Mar 5, 2026 | Training tab is not loading for some usersThis incident has been resolved. | 6h 22m | Resolved |
| Mar 5, 2026 | Training tab is not loading for some usersThis incident has been resolved. | 2h 47m | Resolved |
| Mar 4, 2026 | Training tab is not loading for some usersThis incident has been resolved. | 4h 39m | Resolved |
| Mar 3, 2026 | SMS notifications temporarily unavailable in AU regionThis incident has been resolved. | 6h 20m | Resolved |
| Mar 1, 2026 | SMS notifications temporarily unavailable in EU regionThis incident has been resolved. | 26h 15m | Resolved |
| Feb 26, 2026 | Users are unable to edit investigation detailsThis incident has been resolved. | 1h 19m | Resolved |
| Feb 25, 2026 | Service outage for some sensorsThis incident has been resolved. | 1h 20m | Resolved |
| Feb 23, 2026 | Some users experiencing login issues on iOSThis incident has been resolved. | 46h 17m | Resolved |
| Feb 21, 2026 | Some sensors are not sending readingsThis incident has been resolved. | 1h 4m | Resolved |
| Feb 19, 2026 | Some sensors are not sending readingsThis incident has been resolved. | 10h 38m | Resolved |
| Feb 17, 2026 | SHEQSY application is currently not availableThis incident has been resolved. | 42 min | Resolved |
| Feb 13, 2026 | Intermittent dashboard loading issues in Analytics for some usersThis incident has been resolved. | 9 min | Resolved |
| Feb 12, 2026 | SHEQSY experiencing alert issuesThis incident has been resolved. | 14h 26m | Resolved |
| Feb 11, 2026 | Users are unable to edit investigation detailsThis incident has been resolved. | 1h 9m | Resolved |
| Feb 2, 2026 | Inspection images aren't appearing on web reportThis incident has been resolved. | 3h 57m | Resolved |
| Jan 27, 2026 | Some SMS notifications failed to sendThis incident has been resolved. | 1h 31m | Resolved |
| Jan 23, 2026 | Course completions not reflecting in analyticsThis incident has been resolved. | 6h 55m | Resolved |
| Jan 19, 2026 | Some notifications deliveries have been delayedThis incident has been resolved. | 2h 30m | Resolved |
| Jan 19, 2026 | Users unable to advance to next slide in lessonsThis incident has been resolved. | 9h 53m | Resolved |
| Jan 9, 2026 | Support channel disruptionThis incident has been resolved. | 41 min | Resolved |
| Jan 9, 2026 | Unable to save changes in a courseThis incident has been resolved. | 1h 0m | Resolved |
| Jan 3, 2026 | Service outage for some sensorsThis incident has been resolved. | 2h 30m | Resolved |
| Dec 23, 2025 | Service outage for some sensorsThis incident has been resolved. | 4h 46m | Resolved |
| Dec 5, 2025 | Unable to access SafetyCultureThis incident has been resolved. | 59 min | Resolved |
| Dec 4, 2025 | Service outage for some sensorsThis incident has been resolved. | 9h 27m | Resolved |
| Dec 4, 2025 | Uploaded images in inspections not retaining the correct orientationThis incident is now resolved. | 1h 38m | Resolved |
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How to Read This SafetyCulture Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SafetyCulture acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SafetyCulture outage in this window ran 11d 20h, against a mean recovery of 12h 39m. If you depend on SafetyCulture in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.