Sage Outage History
200 incidents recorded over the last 365 days, 90 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Sage Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 21, 2026 | Sage Intacct - Global - Scheduled MaintenanceSage Intacct will undergo maintenance on Saturday, November 21st, 2026, for 4 hours between 03:30 UTC to 07:30 UTC. The service may not be available during the scheduled maintenance window. We apologise for any… | 4h 0m | Scheduled |
| Nov 14, 2026 | Sage Intacct - Global - Scheduled MaintenanceSage Intacct - Global will be undergoing maintenance on Saturday, November 14th, 2026, for 4 hours, between 03:30 UTC and 07:30 UTC. The service will be unavailable during this scheduled time. We apologize for any… | 4h 0m | Scheduled |
| Nov 10, 2026 | Sage People SFTP - Scheduled MaintenanceSage People SFTP will be undergoing maintenance on Tuesday, November 10th, 2026, for 2 hours between 18:00 UTC and 20:00 UTC (13:00 EST and 15:00 EST). The service will be unavailable during this scheduled time… | 2h 0m | Scheduled |
| Nov 9, 2026 | Ciel Données Mobiles for Sage 50 FR - Scheduled MaintenanceLe service Ciel Données Mobiles for Sage 50 FR fera l'objet d'une maintenance le lundi 9 novembre 2026, pendant 2 heure entree 21:00 CET et 23:00 CET. Le service pourrait être indisponible pendant la fenêtre de… | 2h 0m | Scheduled |
| Nov 8, 2026 | Sage Provisioning Portal (SEOS) - Scheduled MaintenanceSage Provisioning Portal (SEOS) will be undergoing system maintenance on Sunday November 8tht, 2026 for 2 hours, between 16:00 UTC and 18:00 UTC. (11:00 EDT and 13:00 EDT). (18:00 SAST and 20:00 SAST). Access to the… | 2h 0m | Scheduled |
| Nov 7, 2026 | Sage Intacct - Global - Scheduled MaintenanceSage Intacct - Global will be undergoing maintenance on Saturday, November 7th, 2026, for 4 hours, between 03:30 UTC and 07:30 UTC. The service will be unavailable during this scheduled time. We apologize for any… | 4h 0m | Scheduled |
| Nov 6, 2026 | Sage 200 Professional SPC (UKI) - Scheduled MaintenanceThe Sage 200 Professional SPC (UKI) service will undergo maintenance on November 6th, 2026 for 5 hours between 12:00 UTC to 17:00 UTC. Access to existing sites will continue to work as normal, however new provisions… | 5h 0m | Scheduled |
| Nov 5, 2026 | Sage 200 Professional SPC (UKI) - Scheduled MaintenanceThe Sage 200 Professional SPC (UKI) and Professional On Premise API service will undergo maintenance on November 5th, 2026 for 4 hours between 20:00 GMT to 00:00 GMT on November 6th, 2026. The service may not be… | 4h 0m | Scheduled |
| Nov 5, 2026 | Pension Data Exchange (UKI) - Scheduled MaintenancePension Data Exchange (UKI) will be undergoing maintenance on Thursday, November 5th 2026, for 4 hours between 18:00 UTC and 22:00 UTC. The service will be unavailable for the below products when making submissions… | 4h 0m | Scheduled |
| Nov 4, 2026 | Brightpearl - Partial OutageWe are investigating a potential issue with the service. An update will be provided within 30 minutes. | 21 min | Resolved |
| Nov 4, 2026 | Brightpearl - Partial OutageThe issue is resolved and the service is available and performing as expected. | 28 min | Resolved |
| Nov 3, 2026 | AutoEntry - CoreThe issue is resolved and the service continues to perform as expected. | 2h 27m | Resolved |
| Nov 3, 2026 | Sage EDI (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 15 min | Scheduled |
| Nov 3, 2026 | Scheduled Maintenance on HMRCScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Nov 2, 2026 | Ciel Données Mobiles for Sage 50 FR - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Nov 2, 2026 | Sage EDI (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Nov 2, 2026 | Sage HCM (Criterion) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Nov 1, 2026 | Sage Provisioning Portal (SEOS) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 31, 2026 | Sage Intacct - Global - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 30, 2026 | Remote Data Access (RDA) NA - Degraded PerformanceThe service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. | — | Investigating |
| Oct 30, 2026 | Sage X3 Cloud NA - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 30, 2026 | Sage Operations (SO) Global - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 29, 2026 | Sage X3 Cloud UK / EU / ZA - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 29, 2026 | Sage EDI EC (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 30m | Scheduled |
| Oct 29, 2026 | Sage efacture (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 30m | Scheduled |
| Oct 29, 2026 | Sage Expense Management - Partial OutageThe issue is resolved and the service is available and performing as expected. | 1h 10m | Resolved |
| Oct 29, 2026 | South Africa Online Tax Calculator - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 15m | Scheduled |
| Oct 29, 2026 | Sage Intacct - OperationalThe issue is resolved and Sage Intacct continues to perform as expected. | 30h 26m | Resolved |
| Oct 29, 2026 | Sage 50 Cloud (CA) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 28, 2026 | Sage 300 Connected Services (ZA) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 30m | Scheduled |
| Oct 28, 2026 | Brightpearl - Partial OutageThe issue is resolved and the service is available and performing as expected. | 13 min | Resolved |
| Oct 28, 2026 | Brightpearl - OperationalThe issue is resolved and Brightpearl continues to perform as expected. | 27h 13m | Resolved |
| Oct 28, 2026 | Ciel Données Mobiles for Sage 50 FR - OperationalThe issue is resolved and the service continues to perform as expected. | 2h 3m | Resolved |
| Oct 27, 2026 | Sage Intacct - OperationalWe have identified an issue affecting some customers using the Sage Intacct sandbox environment, which may prevent certain testing activities from being completed. Our teams are actively working to restore the affected… | — | Investigating |
| Oct 27, 2026 | Sage Business Cloud Payroll South Africa - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 27, 2026 | Sage Business Cloud Self Service - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 45m | Scheduled |
| Oct 27, 2026 | Sage FRP 1000 (FR) - Partial OutageThe issue is resolved and the service is available and performing as expected. | 19 min | Resolved |
| Oct 27, 2026 | Sage 300 People Managed Services - OperationalThe issue is resolved and the service continues to perform as expected. | 25h 42m | Resolved |
| Oct 27, 2026 | Sage Intacct - Partial OutageThe issue is resolved and the service is available and performing as expected. | 2h 35m | Resolved |
| Oct 27, 2026 | Sage 50 Cloud (CA) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 26, 2026 | Sage Expense Management - Partial OutageThe issue is resolved and the service is available and performing as expected. | 1h 50m | Resolved |
| Oct 26, 2026 | Sage Payroll DE - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 26, 2026 | Sage Expense Management CapitalOne - Partial OutageThe issue is resolved and the service is available and performing as expected. | 2h 8m | Resolved |
| Oct 26, 2026 | Sage Portal - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Oct 25, 2026 | Scheduled Maintenance on HMRCScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 20m | Scheduled |
| Oct 25, 2026 | Sage DPW Cloud - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Oct 25, 2026 | Sage Global KnowledgeBase - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Oct 24, 2026 | Sage Intacct - Global - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 23, 2026 | Sage Business Cloud Accounting (UKI) - Partial OutageThe issue is resolved and the service is available and performing as expected. | 236h 13m | Resolved |
| Oct 23, 2026 | Sage HCM (Criterion) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 45 min | Scheduled |
| Oct 22, 2026 | Sage RTX (EU) - RTXThe issue is resolved and the service is available and performing as expected. | 14h 56m | Resolved |
| Oct 22, 2026 | Sage Business Cloud Accounting (UKI) - OperationalEarlier today we identified an issue where customers in the UK and Ireland were unable to create a "Bank Rule" within bank feeds, making duplications with the first bank rule. All other product functionalities were… | 0 min | Resolved |
| Oct 21, 2026 | Sage HCM (Criterion) - OperationalThe issue is resolved and the service continues to perform as expected. | 24h 40m | Resolved |
| Oct 21, 2026 | Sage Business Cloud Payroll South Africa - Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 21, 2026 | Sage Payroll (DE) – Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 21, 2026 | Sage HCM (Criterion) - OperationalOn October 9th, we identified an issue preventing a subset of customers in the USA from accessing the service. Impacted customers were presented with spinning pages and a generic SYSTEM_ERROR response. The service… | 0 min | Resolved |
| Oct 20, 2026 | Sage Business Cloud Paie (FR) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 20, 2026 | Sage Business Cloud Payroll South Africa - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 20, 2026 | Generation Experts Connector Cloud (FR) - Partial OutageWe are investigating a potential issue with the service. An update will be provided within 30 minutes. | 4 min | Resolved |
| Oct 20, 2026 | Generation Experts Connector Cloud (FR) - OperationalLe problème est résolu et le service continue de fonctionner comme prévu. | 19h 24m | Resolved |
| Oct 20, 2026 | Sage efacture (FR) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 20, 2026 | Brightpearl - OperationalThe issue is resolved and service continues to perform as expected. | 23h 47m | Resolved |
| Oct 20, 2026 | Online Help Center (FR) - OperationalLe problème est résolu et le service continue de fonctionner comme prévu. | 25h 8m | Resolved |
| Oct 20, 2026 | Sage 50 Cloud (CA) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 19, 2026 | Sage Business Cloud Payroll South Africa - Partial OutageThe issue is resolved and the service is available and performing as expected. | 34 min | Resolved |
| Oct 19, 2026 | Sage 200 Standard (UKI) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 19, 2026 | Sage Active - Scheduled MaintenanceThe scheduled maintenance has been completed. | 15 min | Scheduled |
| Oct 19, 2026 | Sage 200 Standard (UKI) - OperationalWe identified an issue preventing customers in the UK and Ireland from logging in to Sage 200 Standard (UKI). Affected customers were presented with a “Logon error. Communication Error: 526 Invalid SSL Cert.” message… | 0 min | Resolved |
| Oct 19, 2026 | Brightpearl - OperationalThe issue is resolved and the service continues to perform as expected. | 5h 12m | Resolved |
| Oct 18, 2026 | Sage Linkup (FR) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Oct 17, 2026 | Sage Expense Management Mobile - OperationalThe issue is resolved and Sage Expense Management mobile continues to perform as expected. | 54h 11m | Resolved |
| Oct 17, 2026 | Sage Construction Management - Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 17, 2026 | Sage X3 Cloud NA - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 17, 2026 | Sage Operations (SO) Global - Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Oct 17, 2026 | Sage Intacct - Global - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 16, 2026 | Sage Expense Management - Partial OutageThe issue is resolved and the service continues to perform as expected. | 5h 51m | Resolved |
| Oct 16, 2026 | Sage Intacct - Degraded PerformanceThe issue is resolved and the service is available and performing as expected. | 8 min | Resolved |
| Oct 15, 2026 | Sage X3 Cloud UK / EU / ZA - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 15, 2026 | Brightpearl - Partial OutageThe issue is resolved and the service is available and performing as expected. | 2h 44m | Resolved |
| Oct 14, 2026 | Sage Business Cloud Accounting ZA - Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 13, 2026 | Automatic Updates (ZA) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Oct 13, 2026 | Sage Intacct - Partial OutageThe issue is resolved and the service continues to perform as expected. | 1h 31m | Resolved |
| Oct 13, 2026 | E-invoicing France - invoicing FranceLe problème est résolu et les services continuent de fonctionner comme prévu. | 29h 28m | Resolved |
| Oct 12, 2026 | Sage Intacct - Partial OutageThe issue is resolved and the service is available and performing as expected. | 0 min | Resolved |
| Oct 12, 2026 | Sage Intacct - Partial OutageThe issue is resolved and the service is available and performing as expected. | 11h 40m | Resolved |
| Oct 12, 2026 | AutoEntry - CoreThe issue is resolved and the service continues to perform as expected. | 2h 23m | Resolved |
| Oct 12, 2026 | Banking Service - Partial OutageThis incident has been resolved. | 22h 53m | Resolved |
| Oct 11, 2026 | Sage Provisioning Portal (SEOS) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 10, 2026 | FR-e-Reporting - Degraded PerformanceLe service fonctionne comme prévu pour les clients entièrement configurés et finalisés dans le processus d’intégration. Notre enquête a confirmé que le comportement observé pour les clients n’ayant pas encore terminé… | 1h 54m | Resolved |
| Oct 10, 2026 | Sage 300 People Managed Services (ZA) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 10, 2026 | Sage Intacct - Global - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 9, 2026 | Sage Intacct - Major OutageThe issue is resolved and the service is available and performing as expected. | 1h 23m | Resolved |
| Oct 7, 2026 | Sage Business Cloud Lohnabrechnung (DE) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 23h 0m | Scheduled |
| Oct 7, 2026 | Sage 300 People Managed Services (ZA) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Oct 7, 2026 | Sage People SFTP - Scheduled MaintenanceSage People SFTP will be undergoing maintenance on Wednesday, October 7th, 2026, for 4 hours between 18:00 BST and 22:00 BST (13:00 EDT and 17:00 EDT). The service will be unavailable during this scheduled time… | 4h 0m | Scheduled |
| Oct 7, 2026 | Sage People SFTP - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 7, 2026 | Download issues - Degraded performanceLe problème est résolu et le service continue de fonctionner comme prévu. | 3h 59m | Resolved |
| Oct 7, 2026 | Sage efacture (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 7, 2026 | Sage Intacct - Partial OutageWe identified an issue in the USA that prevented a subset of customers from accessing the service. The issue is resolved and the service is available and performing as expected. | 16 min | Resolved |
| Oct 6, 2026 | Sage EDI (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 5, 2026 | Sage Expense Management - Degraded PerformanceThe issue is resolved and the service is available and performing as expected. | 54 min | Resolved |
| Oct 5, 2026 | ERP Synchroniser - Major OutageThe issue is resolved and the service continues to perform as expected. | 24h 42m | Resolved |
| Oct 5, 2026 | Remote Data Access (RDA) NA - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 15 min | Scheduled |
| Oct 3, 2026 | Sage Intacct - Financial - Scheduled MaintenanceThe service Sage Intacct will undergo maintenance on October 3rd at 02:30 UTC for 4 hours between 02:30 UTC to 06:30 UTC. The service may not be available during the scheduled maintenance window. We apologise for… | 4h 0m | Scheduled |
| Oct 3, 2026 | Sage Intacct - Global - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 3, 2026 | Salesforce Winter '27 Major ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 1, 2026 | Brightpearl - Partial OutageWe have identified a global issue preventing customer from using all functionality in the eBay integration. All other product functionalities are performing as expected. We are currently investigating. | 13h 45m | Resolved |
| Oct 1, 2026 | Sage efacture (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 30m | Scheduled |
| Oct 1, 2026 | Sage EDI EC (FR) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 30m | Scheduled |
| Oct 1, 2026 | Sage Timeslips Go - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Sep 30, 2026 | HMRC - Degraded PerformanceThis issue is resolved. All services continue to perform as expected. | 12h 14m | Resolved |
| Sep 30, 2026 | Brightpearl Europe - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Sep 30, 2026 | Sage Payroll (DE) – Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | E-Reporting - Partial OutageLe problème est résolu et le service continue de fonctionner comme prévu. | 113h 16m | Resolved |
| Sep 30, 2026 | Sage Inventory Planner - Partial OutageThe issue is resolved and the service is available and performing as expected. | 2h 6m | Resolved |
| Sep 30, 2026 | Sage Construction Management - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Sep 29, 2026 | Remote Data Access (RDA) UKI - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 29, 2026 | SageID Redirector for FRP - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Sep 29, 2026 | Remote Data Access (RDA) UKI - OperationalThe issue is resolved and the service continues to perform as expected. | 22h 26m | Resolved |
| Sep 29, 2026 | Sage 100 Partner Cloud NA - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 28, 2026 | Sage Intacct - OperationalEarlier today we identified an issue preventing USA customers from accessing Doyen AI. The issue is resolved and the service is available and performing as expected. We apologise for any inconvenience this might have… | 0 min | Resolved |
| Sep 28, 2026 | Sage Connect - OperationalEarlier today we identified an issue preventing customers across all regions from loading Sage Connect. During the outage, customers would have been presented with an "Unable to load page" error message. The issue is… | 0 min | Resolved |
| Sep 28, 2026 | Sage.com Websites - OperationalThe issue is resolved and the service continues to perform as expected. | 2h 51m | Resolved |
| Sep 28, 2026 | Sage Intacct - Partial OutageThe issue is resolved and the service is available and performing as expected. | 8h 16m | Resolved |
| Sep 28, 2026 | Sage Identity Service - OperationalThe issue is resolved and the service continues to perform as expected. | 4h 3m | Resolved |
| Sep 27, 2026 | Sage Provisioning Portal (SEOS) - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 27, 2026 | Sage ACS / SFD - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 26, 2026 | Scheduled Maintenance on HMRCScheduled maintenance is currently in progress. We will provide updates as necessary. | 38h 0m | Scheduled |
| Sep 26, 2026 | Sage X3 Cloud NA - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 26, 2026 | Sage Intacct - Global - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Sep 26, 2026 | Sage X3 Cloud ZA / DE/ FR - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Sep 25, 2026 | Sage X3 Cloud UK - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Sep 25, 2026 | SBC Connected Services (ZA) - Scheduled MaintenanceThe service SBC Connected Services (ZA) will undergo maintenance on September 25th, 2026 for 20 minutes between 18:00 UTC (20:00 SAST) to 18:20 UTC (20:20 SAST). The service may not be available during the scheduled… | 20 min | Scheduled |
| Sep 25, 2026 | Sage 300 Connected Services - Scheduled MaintenanceThe scheduled maintenance has been completed. | 20 min | Scheduled |
| Sep 25, 2026 | Sage 100 FR Product Suite - Scheduled MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 25, 2026 | Sage X3 Cloud NA - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 25, 2026 | Sage TimeSlips Anywhere - Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 24, 2026 | Sage X3 Cloud UK / EU / ZA - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 24, 2026 | Remote Data Access (RDA) UKI - Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 24, 2026 | Sage Business Cloud Paie (FR) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 24, 2026 | Sage Intacct - Partial OutageThe issue is resolved and the service is available and performing as expected. | 29h 52m | Resolved |
| Sep 23, 2026 | HMRC IssuesThis issue is resolved. All services continue to perform as expected. | 120h 1m | Resolved |
| Sep 23, 2026 | Sage DPW Cloud - OperationalThe issue is resolved and the service continues to perform as expected. | 3h 16m | Resolved |
| Sep 22, 2026 | Sage DPW Cloud - Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 22, 2026 | Sage 50 Cloud (US) - Partial OutageThe issue is resolved and the service is available and performing as expected. | 49h 57m | Resolved |
| Sep 21, 2026 | GoProposal - Degraded PerformanceThe issue is resolved and the service is available and performing as expected. | 27 min | Resolved |
| Sep 21, 2026 | TEST Schedule MaintenanceThe scheduled maintenance has been completed. | 2 min | Scheduled |
| Sep 21, 2026 | Banking Service - Partial OutageCustomers in South Africa using Standard Bank are experiencing issues with transactions syncing. Products/Services impacted includes: SBC Accounting (ZA) Sage 50 (ZA) Sage Evolution Sage Intacct The issue is resolved… | 599h 36m | Resolved |
| Sep 21, 2026 | Brightpearl - Partial OutageThe issue is resolved and the service continues to perform as expected. | 411h 32m | Resolved |
| Sep 21, 2026 | Sage DPW Cloud - Partial OutageThe issue is resolved and the service continues to perform as expected. | 4h 16m | Resolved |
| Sep 20, 2026 | Sage DPW Cloud - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 19, 2026 | Sage 300 People Managed Services - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Sep 19, 2026 | Sage Intacct - Global - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 18, 2026 | Sage X3 Cloud - Scheduled MaintenanceThe service Sage X3 Cloud will undergo maintenance on 17 September 2026 for up to 4 hours between 21:00 UTC to 18 September 2026 01:00 UTC. What to Expect The deployment will be performed during the next planned… | 4h 0m | Scheduled |
| Sep 18, 2026 | Brightpearl - Partial OutageThis incident has been resolved. | 38 min | Resolved |
| Sep 18, 2026 | Sage X3 Cloud NA - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 17, 2026 | Sage X3 Cloud UK / EU / ZA - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 17, 2026 | Sage Business Cloud Paie (FR) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Sep 17, 2026 | Sage Business Cloud Payroll South Africa - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Sep 17, 2026 | Sage Construction Management - Partial OutageThe issue is resolved and the service is available and performing as expected. | 24h 13m | Resolved |
| Sep 17, 2026 | Brightpearl - Partial OutageThis incident has been resolved. | 22 min | Resolved |
| Sep 16, 2026 | Brightpearl - Partial OutageThe issue is resolved and the service continues to perform as expected. | 58h 33m | Resolved |
| Sep 16, 2026 | Cloud Services - Salesforce PlatformThe issue is resolved and the service continues to perform as expected. | 23h 39m | Resolved |
| Sep 16, 2026 | 3rd Party Provider Salesforce Platform – Partial OutageThis incident has been resolved. | 3h 4m | Resolved |
| Sep 16, 2026 | Sage TimeSlips Anywhere - Scheduled MaintenanceThe service Sage Timeslips Anywhere will undergo maintenance on Wednesday September 16th, 2026 for 15 minutes, between 21:00 EDT and 21:15 EDT (02:00 BST and 02:15 BST on September 17th.) Sage Timeslips Anywhere may… | 15 min | Scheduled |
| Sep 16, 2026 | Sage TimeSlips Anywhere - Scheduled MaintenanceThe scheduled maintenance has been completed. | 15 min | Scheduled |
| Sep 14, 2026 | Sage Network - Partial OutageThe service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service. | 13 min | Resolved |
| Sep 14, 2026 | Sage Expense Management - Partial OutageThe issue is resolved and the service is available and performing as expected. | 58 min | Resolved |
| Sep 14, 2026 | Sage Network - Partial OutageWe are continuing to investigate the cause of the issue. | 1h 47m | Resolved |
| Sep 14, 2026 | Brightpearl - OperationalThe issue is resolved and the service continues to perform as expected. | 2h 58m | Resolved |
| Sep 14, 2026 | Sage Network - Partial OutageThe issue is resolved and the service continues to perform as expected. | 21h 57m | Resolved |
| Sep 14, 2026 | Sage Active - Partial OutageThe issue is resolved and the service is available and performing as expected. | 12h 20m | Resolved |
| Sep 14, 2026 | Sage.com Websites - OperationalThe issue is resolved and the service continues to perform as expected. | 5h 46m | Resolved |
| Sep 13, 2026 | Sage Online (FR) - OperationalThe issue is resolved and the service continues to perform as expected. | 12h 8m | Resolved |
| Sep 13, 2026 | Sage DPW Cloud - Scheduled MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 12, 2026 | Sage Intacct - Global - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 11, 2026 | Scheduled Maintenance on HMRCThe scheduled maintenance has been completed. | 92h 0m | Scheduled |
| Sep 11, 2026 | Le Portail Public de Facturation (PPF), FYILe problème est résolu. Le service est disponible et fonctionne comme prévu. | 100h 12m | Resolved |
| Sep 11, 2026 | Sage Connect - OperationalThe issue is resolved and the service continues to perform as expected. | 5h 47m | Resolved |
| Sep 10, 2026 | Sage 200 (ES) & Sage Despachos (ES) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 10, 2026 | E-invoicing France - invoicing FranceThe issue is resolved and the service is available and performing as expected. | 3h 52m | Resolved |
| Sep 10, 2026 | Sage Construction Management - Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 9, 2026 | Sage Business Cloud Self Service - Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 9, 2026 | Sage Intacct - OperationalThe issue is resolved and the service continues to perform as expected. | 117h 47m | Resolved |
| Sep 9, 2026 | Sage Business Cloud Accounting ZA - OperationalWe identified an issue where customers in South Africa were presented with error message “ sorry you have been blocked” when attempting to create invoices and access banking screens. The issue is now resolved, and the… | 0 min | Resolved |
| Sep 8, 2026 | Brightpearl - OperationalThe issue is resolved and the service continues to perform as expected. | 46h 56m | Resolved |
| Sep 6, 2026 | Sage Intacct - Partial OutageWe identified an issue in the USA that prevented a subset of customers from accessing the service. The issue has now been resolved and the service is available and performing as expected. | 25 min | Resolved |
| Sep 5, 2026 | Sage Intacct - Global - Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 5, 2026 | E-invoicing France - Degraded PerformanceThis incident has been resolved. | 55h 11m | Resolved |
| Sep 3, 2026 | Notifications Service - Partial OutageLe problème est résolu et le service continue de fonctionner comme prévu. | 23h 19m | Resolved |
| Sep 3, 2026 | Sage.com Websites - Degraded PerformanceAn issue was identified where www.sage.com website was not reachable when manually connecting to it using https://sage.com. The redirect to www.sage.com was not working. The issue is resolved and the service is… | 35 min | Resolved |
| Sep 2, 2026 | Sage Business Cloud Payroll South Africa - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 2, 2026 | Sage ERP (DE) - Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 2, 2026 | HMRC - MTD - OperationalThis issue is resolved. All services continue to perform as expected. | 18h 18m | Resolved |
| Sep 2, 2026 | E-invoicing France - Degraded PerformanceLes deux problèmes (retards dans les mises à jour du statut du cycle de vie et flux d'intégration à la facturation électronique) ont été résolus. | 204h 33m | Resolved |
| Sep 1, 2026 | Sage Expense Management - Partial OutageThe issue is resolved and the service is available and performing as expected. | 1h 20m | Resolved |
| Sep 1, 2026 | Sage Identity Service - Degraded PerformanceWe identified that earlier today there was an issue preventing global customers from logging into all services and products. The issue is now resolved and the service is available and performing as expected. | 21 min | Resolved |
| Sep 1, 2026 | Sage Identity Service - Partial OutageThe issue is resolved and the service is available and performing as expected. | 3h 18m | Resolved |
| Sep 1, 2026 | Sage Active - Partial OutageThe issue is resolved and the service is available and performing as expected. | 24h 19m | Resolved |
| Sep 1, 2026 | Sage Network - Degraded PerformanceThe service is available and performing as expected. This was a proactive alert to prevent customer impact. | 5h 51m | Resolved |
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How to Read This Sage Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Sage acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Sage outage in this window ran 24d 23h, against a mean recovery of 16h 25m. If you depend on Sage in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.