Santiment Outage History

17 incidents recorded over the last 365 days, 17 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Santiment Incident

Santiment incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Improved on-chain metrics for Polygon native token (МАTIC / POL)59h 0mResolved
Oct 30, 2026Improved on-chain metrics for Avalanche tokens58h 0mResolved
Oct 28, 2026Improved on-chain metrics for Optimism tokens57h 0mResolved
Oct 20, 2026Ethereum Top Holders Update10h 0mResolved
Oct 6, 2026Social metrics recalculation14h 0mResolved
Sep 9, 2026Social metrics incomplete for Sep 9–10 – on-going recomputation13h 30mResolved
Aug 31, 2026Investigating — Delayed and missing metrics5h 30mResolved
Aug 27, 2026Scheduled infrastructure maintenance9h 0mResolved
Aug 26, 2026Scheduled infrastructure maintenance13h 0mResolved
Aug 19, 2026Scheduled maintenance - social metrics and youtube 8h 0mResolved
Aug 14, 2026Scheduled maintenance — social metrics6h 0mResolved
Aug 13, 2026Scheduled Maintenance — Analytics & Reporting2h 0mResolved
Jul 31, 2026Scheduled Maintenance: Data Metrics Recalculation6h 0mResolved
Jul 30, 2026Cluster Upgrade2h 0mResolved
Jun 19, 2026Scheduled recompute social dominance metrics9h 0mResolved
Jun 17, 2026Planned upgrades to our infrastructure11h 0mResolved
Jun 8, 2026Scheduled maintenance: Stablecoin trade volume metrics temporarily unavailable5h 0mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Santiment incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Santiment Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Santiment acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Santiment outage in this window ran 2d 11h, against a mean recovery of 16h 57m. If you depend on Santiment in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.