Savant Cloud Outage History

4 incidents recorded over the last 365 days, 4 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Savant Cloud Incident

Savant Cloud incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Mar 23, 2026Intermittent Savant Cloud Performance IssuesImprovements to server infrastructure have been made and should eliminate the issues with cloud service performance. No further action should be required. Savant dealers should reach out to Savant Support with any…7h 21mResolved
Mar 20, 2026Outage: Savant Cloud Services May be DisruptedSavant Cloud Services were disrupted from 12:30AM to 1PM EDT. This included only deep services such as file uploads from SCM or the Savant Host, and 3rd party cloud device linking. User login, host discovery, and Savant…0 minResolved
Mar 16, 2026Savant Cloud Service OutageThis incident has been resolved.55 minResolved
Nov 21, 2025Alpha & Beta Environment iOS App OutageThis issue with Alpha & Beta iOS apps has been resolved. Updates have been sent out via the appropriate channels and functionality can be restore by updating to the latest version of the respective app.4h 28mResolved

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How to Read This Savant Cloud Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Savant Cloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Savant Cloud outage in this window ran 7h 21m, against a mean recovery of 3h 11m. If you depend on Savant Cloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.