Scaleway Outage History

200 incidents recorded over the last 365 days, 153 of them resolved, 9 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Scaleway status100.00% uptime history

Every Recorded Scaleway Incident

Scaleway incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026[Serverless Functions/Containers] - [fr-par] - infrastructure upgradeOn 11/09, from 9:00 AM UTC, we will perform a mandatory upgrade on our fr-par infrastructure. This upgrade aims to fix a few issues, most notably a bug preventing functions/containers instances to downscale properly to…8h 0mScheduled
Nov 5, 2026[Serverless Functions/Containers] - [nl-ams] - infrastructure upgradeOn 11/05, from 9:00 AM UTC, we will perform a mandatory upgrade on our nl-ams infrastructure. This upgrade aims to fix a few issues, most notably a bug preventing functions/containers instances to downscale properly to…8h 0mScheduled
Nov 4, 2026Cockpit (pl-waw) Traces ingestion is degradedThis incident has been resolved.2h 37mResolved
Nov 4, 2026[Elastic Metal][PAR-2] Scheduled Maintenance - Infrastructure Modernization — EM-I215E-NVME ServersScheduled maintenance is currently in progress. We will provide updates as necessary.24h 0mScheduled
Nov 4, 2026[Kapsule] - [All - region] - infrastructure migrationScheduled maintenance is currently in progress. We will provide updates as necessary.59h 0mScheduled
Nov 3, 2026[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response timeThe situation should now be back to normal.—Investigating
Nov 3, 2026[SERVERLESS] - [fr-par] - Some Serverless Containers are unreachableThis incident has been resolved.4h 10mResolved
Nov 3, 2026[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stoppedThe situation should be back to normal—Investigating
Nov 3, 2026[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10This incident has been resolved.2h 23mResolved
Nov 3, 2026[Serverless Functions/Containers] - [pl-waw] - infrastructure upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Nov 2, 2026[BILLING] - Billing consumptions in November are not up-to-dateThe situation went back to normal around 7:30 Paris time17h 11mResolved
Nov 2, 2026[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52Resolved at 2026 Nov 2 12:22:44 UTC No root cause found (nothing in the logs and console unresponsive). Fixed with a cold reboot2h 18mResolved
Nov 2, 2026[Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable.01/11/2026 - 21:00 UTC+1 - Service started to be degradated 02/11/2026 - 2:00 UTC+1 - Service was unavailable 02/11/2026 - 9:00 UTC+1 - A fix has been implemented, service is available0 minResolved
Nov 1, 2026[Container Registry] - FR-PAR - API unreacheable upstream request timeout.Between 8:00 PM and 9:30 PM, requests to the Container Registry API in the FR-PAR region returned the following error: “Upstream request timeout.”0 minResolved
Oct 30, 2026[fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nightsThis incident has been resolved.75h 43mResolved
Oct 29, 2026[NL-AMS] - [Serverless Containers] - 20% of client requests failed with HTTP 503 errorsOctober 28, 2026 – 16:14 to 16:27 UTC Approximately 20% of Serverless Containers requests in nl-ams returned HTTP 503 errors, and some active client connections may have been interrupted.0 minResolved
Oct 29, 2026[fr-par-1] Latencies spikes during the day following capacity increase in one of block storage clusterAll new servers have been fixed. We are still increasing data density in the servers and monitoring any latency spikes.—Investigating
Oct 29, 2026[fr-par] [Serverless SQL DB] All SQL databases are unavailableThis incident has been resolved.24h 54mResolved
Oct 29, 2026[TEM] - TEM IP address blacklistThe IP address 51.159.124.109 has been blacklisted by Spamhaus. It is possible that some emails may still be rejected if this listing is cached. The incident for this IP address lasted from: Date Listed: October 28…13 minResolved
Oct 28, 2026[WEBHOSTING] - PF-13 issueThis incident has been resolved.19h 34mResolved
Oct 28, 2026[Kafka]-[it-mil]Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 28, 2026[Kapsule] - [it-mil] - infrastructure migrationScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 27, 2026[Managed database] - [AMS] - New instances can't be provisioningThis incident has been resolved.0 minResolved
Oct 27, 2026[Serverless Containers] [it-mil] impossible to create Serverless ContainersThis incident has been resolved.3 minResolved
Oct 27, 2026[Generative APIs] - GLM-5.3 model unavailabilityThis incident has been resolved.47h 45mResolved
Oct 27, 2026[Kapsule] - [fr-par] Node agent upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.33h 0mScheduled
Oct 26, 2026[GenerativeAPI] - Deepseek-v4/v4.1-flash timeoutsSome requests to the deepseek-v4-flash and deepseek-v4.1-flash models had experienced elevated timeouts. The error rates are improving. We're monitoring the situation.—Investigating
Oct 26, 2026Kapsule] - [fr-par] Nodes may fail to spawn due to a missing node imageThis incident has been resolved.52h 49mResolved
Oct 26, 2026[Generative API's] - Deepseek-v4.1-flash timeoutsSome requests to the deepseek-v4.1-flash model had experienced elevated timeouts. The situation has been resolved.0 minResolved
Oct 26, 2026[Support] Delays in ticket processingEn raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de…—Investigating
Oct 26, 2026[Support] Call Handling DelaysDue to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as…—Investigating
Oct 23, 2026[BookMyName] PHP emergency migration — multiple service regressionsThis incident has been resolved.92h 12mResolved
Oct 23, 2026[COCKPIT] - fr-par - SCW logs latency / partial drop in ingestionThis incident has been resolved.4 minResolved
Oct 22, 2026[Serverless Functions][fr-par/nl-ams/pl-waw] Security updates applied to PHP and Node.js runtimesThis incident has been resolved.51 minResolved
Oct 22, 2026AMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachableThis incident has been resolved.21h 45mResolved
Oct 21, 2026[GAPI] - [global] - Dedicated deployment deletion failingThis incident has been resolved.13h 24mResolved
Oct 21, 2026P3 - [INSTANCES] - it-mil-1 - Instance APIs downSince 16:00 UTC, Instances APIs are unavailable on it-mil-1. This also has some minor impacts on the region: unable to delete a VPC or a project.2h 23mResolved
Oct 21, 2026P2 - [WEBHOSTING] - PHP Emergency maintenance[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting…—Investigating
Oct 21, 2026Emergency Maintenance - Dedibox ConsoleThe Dedibox Console and API are now back online and fully operational. The security patches have been successfully applied to mitigate the PHP2Shell vulnerability. Thank you for your patience and understanding.16h 45mResolved
Oct 21, 2026Maintenance | Dedibox ConsoleScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 21, 2026[BookMyName][Security] Emergency maintenance - BMN services unavailableThis incident has been resolved.18h 54mResolved
Oct 21, 2026[Block Storage] [fr-par-2] - Block Storage control plane issue during upgradeAn upgrade operation of the Block storage api on fr-par-2 generated a blocking transaction which impacted the control plane of this AZ The issue occurred from 12:23 to 12:28 UTC and generated a high rate of 500…0 minResolved
Oct 21, 2026[Generative API] - [global] - New dedicated deployment creation temporarily unavailableThis incident has been resolved.7h 40mResolved
Oct 21, 2026[Cockpit] (fr-par) custom logs datasources were partially unavailable for writing and querying* 2026-10-20 17:45 CEST : Partial unavailability of custom logs datasource * 2026-10-20 18:00 CEST : mitigation deployed, stabilizing availability progressively * 2026-10-21 05:00 CEST : automated event happened, which…0 minResolved
Oct 20, 2026[IAM] Some users experienced login issues with SAML authenticationUsers signing in with SAML who had not yet configured MFA were unable to log in. The issue was caused by a recent frontend release. A fix has been implemented, and an updated version of the account app is being deployed.0 minResolved
Oct 20, 2026[Generative API] - [global] - GLM-5.3 timeoutsA fix has been implemented and we are monitoring the results.—Investigating
Oct 20, 2026[fr-par] Partial unavailability affecting an Object Storage clusterThis incident has been resolved.21h 2mResolved
Oct 20, 2026[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailableThis incident has been resolved.23 minResolved
Oct 20, 2026[Cockpit] Listing data exporters results in an errorThis incident has been resolved.21h 37mResolved
Oct 20, 2026Degraded Performances on it-mil APIsA fix has been implemented and we are monitoring the results.—Investigating
Oct 20, 2026[Serverless Functions/Containers] - [fr-par] Network reconfigurationThe scheduled maintenance has been completed.2h 0mScheduled
Oct 20, 2026[Kapsule] - [pl-waw, nl-ams] Node agent upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 19, 2026[Generative API] - [global] - Deepseek v4.1 flash timeoutsThis incident has been resolved.20h 0mResolved
Oct 19, 2026[Serverless Functions/Containers] - [it-mil, nl-ams, pl-waw] Network reconfigurationThe scheduled maintenance has been completed.2h 0mScheduled
Oct 19, 2026[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status errorThis incident has been resolved.2h 6mResolved
Oct 19, 2026[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachableThis incident has been resolved.22h 58mResolved
Oct 19, 2026[Instances] - AMS1 / Room Hall6 / Rack 6.12.32 - ams1dc1-net-f02lf75.ams1 crashes multiple timeThis incident has been resolved.1 minResolved
Oct 16, 2026[FR-PAR-1] - Failure in cooling systemThis incident has been resolved.1h 2mResolved
Oct 16, 2026[GAPI] - [Global] - Qwen3 Embeddings produces timeoutsThe incident is now resolved. Customers should not see timeouts anymore. We continue to monitor the related deployments.29 minResolved
Oct 15, 2026[DC3] - Public Switch Unreachable at DC3, Rack S46-E16This incident has been resolved.103h 27mResolved
Oct 15, 2026[Network] [DC2]- Switch Down in Room 205-Rack G2.1st network device replaced at : 10:38 2nd network device replaced at : 11:58 Issue was due to network device that broke due to a powersurge in the rack4h 23mResolved
Oct 14, 2026Scheduled Maintenance - Instances Control Plane (Milan)The scheduled maintenance has been completed.1h 30mScheduled
Oct 13, 2026[Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenanceThis incident has been resolved.24h 7mResolved
Oct 12, 2026[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivityThis incident has been resolved.19h 53mResolved
Oct 11, 2026[DOMAIN-DNS] - DNS synchronization failedThe global incident is now solved. If you still experience issues, please reach out our support through usual means.261h 12mResolved
Oct 8, 2026[Support] Delays in ticket processingThis incident has been resolved.424h 11mResolved
Oct 8, 2026[Support] Call Handling DelaysThis incident has been resolved.424h 17mResolved
Oct 8, 2026[Jobs] - [fr-par] - Jobs are stuck in a transient stateThe issue is resolved. The Jobs API v1alpha1 was not available during incident and clients may have experienced PermissionDenied errors. The Jobs API v1alpha2 was available but job runs were stuck in transient states…34 minResolved
Oct 8, 2026[Dedibox VPS] [fr-par] - servers locked in Paris locationThis incident has been resolved.1h 39mResolved
Oct 8, 2026[Container Registry] Increase in 5xx errors on fr-par Container RegistryThis incident has been resolved.343h 50mResolved
Oct 8, 2026Scheduled maintenance on MongoDB instancesThe scheduled maintenance has been completed.2h 0mScheduled
Oct 7, 2026[Cockpit]- it-mil - api downThis incident has been resolved.0 minResolved
Oct 7, 2026[Key Manager] - it-mil - api unavailableThis incident has been resolved!47h 36mResolved
Oct 7, 2026Scheduled maintenance of one of the core routers in the PAR region.The scheduled maintenance has been completed.3h 0mScheduled
Oct 6, 2026[Generative APIs] - [fr-par] - glm-5.2 service instabilitiesThe incident is now resolved, the situation is back to nomal.67h 10mResolved
Oct 6, 2026[DOMAINS] API communication lostThis incident has been resolved.0 minResolved
Oct 6, 2026[DC5] Public Switch in rack b11 room 1 is downThis incident has been resolved.3h 17mResolved
Oct 6, 2026[Support] Call Handling DelaysThis incident has been resolved.45h 59mResolved
Oct 6, 2026[DC5] Several Switch and server down Row B and DThis incident has been resolved.26h 51mResolved
Oct 6, 2026[Kafka][fr-par][it-mil] scheduled maintenance on APIThe scheduled maintenance has been completed.31h 0mScheduled
Oct 5, 2026[Web Hosting] - Intermittent access on pf-1004 platformThis incident has been resolved.49 minResolved
Oct 5, 2026[Dedibox VPS] - [fr-par] servers locked in Paris locationThis incident has been resolved.10h 21mResolved
Oct 2, 2026[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executedThis incident has been resolved.5h 48mResolved
Sep 30, 2026[TEM] - TEM IP address blacklistThe incident has been resolved and the IP is no longer blacklisted.11 minResolved
Sep 30, 2026[Account] - Global - Account API DownThis incident has been resolved.5h 13mResolved
Sep 30, 2026[Serverless SQL DB] - [fr-par] Daily backup didn't work last nightBackup services have been restored and are now available.3h 14mResolved
Sep 29, 2026[FR-PAR] Network perturbationsThis incident has been resolved.162h 37mResolved
Sep 29, 2026[AGWX] Stabilities issues in fr-parA network offload of traffic caused some transient issues, the offload was stopped in order to recover all services.19 minResolved
Sep 29, 2026RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71This incident has been resolved.3h 56mResolved
Sep 28, 2026[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reportedThis incident has been resolved.218h 42mResolved
Sep 28, 2026[OBJS] pl-waw: Operations are slowThis incident has been resolved.46h 32mResolved
Sep 26, 2026[GenAPI] gpt-oss error rate increaseThis incident has been resolved.133h 21mResolved
Sep 25, 2026[EDGE] Faulty cache serverThis incident has been resolved.72h 3mResolved
Sep 24, 2026[Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadataThe latest version of rescue operator was not deployed to the nl-ams and fr-par regions following the latest changes to the already-deployed Provisioner. This caused installation issues for both Linux and ESXi…0 minResolved
Sep 23, 2026[fr-par] Qwen 3 235B saturatedThis incident has been resolved.204h 5mResolved
Sep 23, 2026[FR-PAR] Scheduled maintenance of one of the core routers in the PAR region.The scheduled maintenance has been completed.3h 0mScheduled
Sep 22, 2026[GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness[10:34] During 3 minutes requests sent to the gpt-oss-120b could not be processed leading to 502 HTTP errors responses [10:37] Service back to normal. gpt-oss-120b able to process requests0 minResolved
Sep 22, 2026Scheduled Maintenance – Web Hosting ElementsThe scheduled maintenance has been completed.1h 0mScheduled
Sep 21, 2026[DC2] RPN switch reboot in DC2/S301/D13We have detected a switch down in DC2/S301/D13 Servers in that rack has lost private network access. =================== 2026/09/20 12:37 UTC The issue has been resolved.-2000 minResolved
Sep 18, 2026[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infraThis incident has been resolved.29 minResolved
Sep 18, 2026san-dc2-7 unreachableThis incident has been resolved.89h 36mResolved
Sep 17, 2026[VPC] - [PAR1] - VPC infrastructure upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.3h 30mScheduled
Sep 17, 2026[CKPT] (fr-par) Some customers may have traces ingestion and query unavailabilityFrom Wednesday, September 16 at 18:00 CEST to Thursday, September 17 at 09:45 CEST, some of our components were unable to start after ingesting data. A small portion of customers may have missing data from this time…0 minResolved
Sep 16, 2026[Instances] - not all resolvers updated with new subnet  78.232.0.0/21VMs with new subnet may have had issues with dns resolutions0 minResolved
Sep 16, 2026[VPC] - [PAR1] - VPC infrastructure upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.7h 30mScheduled
Sep 16, 2026[INSTANCE][FR-PAR-2] Outbound connectivity issuesThe issue has been resolved. If you are still experiencing issues, we invite you to create a support ticket.1h 34mResolved
Sep 15, 2026[GAPI] - Dedicated deployment cannot start properlyThis incident has been resolved.13h 53mResolved
Sep 15, 2026[Dedibox] DC5 - room 9 - rack D31 - RPN switch downThis incident has been resolved.24 minResolved
Sep 15, 2026[Kafka] - [mil] - API instabilitiesAll operations are impacted. Kafka already deployed is reachable.0 minResolved
Sep 15, 2026[Serverless Containers] - [mil] - API instabilitiesThis incident has been resolved.3h 11mResolved
Sep 15, 2026[VPC] - [PAR1] - VPC infrastructure upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.3h 30mScheduled
Sep 15, 2026[DEDIRACK][DC1] Changes to access control during building worksScheduled maintenance is still in progress. Work is scheduled to be completed on the date indicated (15/11)1488h 0mScheduled
Sep 14, 2026[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloudThis incident has been resolved.54 minResolved
Sep 14, 2026[Support] Delays in ticket processingThis incident has been resolved.548h 52mResolved
Sep 14, 2026[Support] Phone assistance is unavailableThe platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption.166h 37mResolved
Sep 14, 2026[PGWY] - [fr-par-1] - Public Gateay stuck in a transient statePublic Gateway creation/update in fr-par-1 were stuck in a transient state.0 minResolved
Sep 14, 2026[VPC] - [PAR2/PAR3] - VPC infrastructure upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Sep 14, 2026[All AZs Managed Redis] Version upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.36h 0mScheduled
Sep 11, 2026[NETI] - DC2/S103/A7 - Public switch rebootThis incident has been resolved.1h 13mResolved
Sep 10, 2026[generative-apis] - [fr-par ] - gemma4 unhealthyThis incident has been resolved.434h 59mResolved
Sep 10, 2026[VPC] - [PAR2/PAR3] - VPC infrastructure upgradeScheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Sep 10, 2026[NL-AMS] nats server maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 9, 2026[NETI] - DC3/S45/C5 - Public switch has rebootedThis incident has been resolved.4 minResolved
Sep 8, 2026[BILL] - [world] - No consumption/invoice update for ~2 hoursScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 8, 2026[MGDB] - [fr-par] - Restore Snapshot is brokenA fix has been successfully deployed, and the incident is now resolved.25h 25mResolved
Sep 8, 2026[Jobs][fr-par] some jobs cannot be started due to internal errorThis incident has been resolved.5h 15mResolved
Sep 8, 2026[VPCL] - it-mil-1 - Network Incident on going at IT-MIL-1This incident has been resolved.7 minResolved
Sep 8, 2026[NETI] - AMS1/H6/6B52 - Public switch has rebootedAt 03:45 AM CEST on 08/09/2026, the public switch located in AMS1 room H6 rack 6B52 has rebooted. During the reboot, all servers located in this rack have lost public connectivity, all services are now restored.0 minResolved
Sep 8, 2026[NETI] - DC2/301/D4 - Public switch unavailableThis incident has been resolved, the public switch is now reachable again.39 minResolved
Sep 8, 2026Scheduled maintenance on Cockpit in all regionsScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 7, 2026[NL-AMS] Traces ingestion unavailableWe were unable to ingest some traces from 2026-09-01 22:00:00 to 2026-09-02 11:00:00 Incident is opened and closed retroactively0 minResolved
Sep 7, 2026[REGX] - [it-mil] - Cannot authenticate/pull/push imagesThis incident has been resolved.1h 28mResolved
Sep 7, 2026[NETI] - DC2 / 202-A / A11 - Switch unreachableThis incident has been resolved.2 minResolved
Sep 5, 2026[OBJS] - [it-mil] - Elevated error rate - All hive nodes are downThe incident has been resolved.52 minResolved
Sep 5, 2026[IT-MIL]Multiple APIs are downIncident has been resolved.3h 18mResolved
Sep 4, 2026[TREM] - Delivery latencyThe main problem has been found and resolved. The email in queue may take some minutes to be completely sent.16 minResolved
Sep 3, 2026[BOOKMYNAME] – Global – .CO TLD Connectivity IssueFrom 11:30 AM to 3:30 PM, communication with the .CO TLD was unstable, causing errors in all domain‑related operations0 minResolved
Sep 3, 2026[DC5] Public switch rebootThis incident has been resolved.92h 11mResolved
Sep 3, 2026[DC5] Public switch reboot in - DC5 - Public switch rebootSwitch crashed and rebooted due to kernel panic. Public connectivity was impacted for around 5min for servers located in DC5 - Room 1 - Zone 1 - Rack D57 - Bloc D2 minResolved
Sep 2, 2026[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creationThis incident has been resolved.1h 17mResolved
Sep 2, 2026[VPC] Network Connectivity issues in pl-waw-3This incident has been resolved.624h 2mResolved
Sep 2, 2026[PAR] Maintenance on Managed DB for PostgreSQL instances in PAR.Scheduled maintenance is currently in progress. We will provide updates as necessary.19h 0mScheduled
Sep 2, 2026[AMS] Maintenance on Managed DB for PostgreSQL instances in AMS.Scheduled maintenance is currently in progress. We will provide updates as necessary.19h 0mScheduled
Sep 1, 2026[DC3] Public switch reboot in DC3 - Room 4 - Zone 4-5 - Rack A11This incident has been resolved.0 minResolved
Sep 1, 2026[BILL] - Duplicate PDF documents for Scaleway Italia customersThis incident has been resolved.8h 10mResolved
Aug 30, 2026[Dedibackup] - [DC3] - dedibackup unavalaible - 500 errorThis incident has been resolved.699h 39mResolved
Aug 27, 2026[Elastic Metal] Install issuesThe issue should now be fixed. We invite you to retry installing your Elastic Metal server if it is still in an error state.2h 24mResolved
Aug 27, 2026[GAPI] - missing metrics in cockpitThis incident has been resolved.26 minResolved
Aug 27, 2026Temporary Traffic Loss on partial FR-PAR-2 instancesOutage Timestamps : Start-Time : 13:47 UTC End-Time : 13:56 UTC Due to a production operation on a specific network device. Instances located on the hypervisors connected to this network device have been impacted by a…0 minResolved
Aug 27, 2026[CKPT] [FR/NL/PL] - Cockpit Logs ingestion downLoki is up on all Regions. Some logs have been lost because too old for replay, we're sorry for the impact.46 minResolved
Aug 27, 2026[EDGE] - [GLOBAL] - latency on some nodesThis incident has been resolved.4h 4mResolved
Aug 27, 2026[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rackThis incident has been resolved.23h 59mResolved
Aug 26, 2026[SEDB] - [fr-par] - Endpoint not displayed correctly in the consoleThis incident has been resolved.283h 29mResolved
Aug 26, 2026[DNSE] - [waw1] - no update on DNSThis incident has been resolved.35 minResolved
Aug 25, 2026[BMNA] - global - epp instability for some TLDsThis incident has been resolved.35 minResolved
Aug 25, 2026[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage podAs of 7:47 a.m. UTC, latencies have returned to a nominal state.11 minResolved
Aug 24, 2026[WAW][MIL] Maintenance on Managed DB for PostgreSQL instances in WAW & MILScheduled maintenance is currently in progress. We will provide updates as necessary.209h 0mScheduled
Aug 21, 2026[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)This incident has been resolved.2h 58mResolved
Aug 21, 2026[API] - [it-mil] - Not AvailableThis incident has been resolved.33 minResolved
Aug 20, 2026[fr-par] Site-to-site VPN configuration issueFollowing a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.933h 39mResolved
Aug 19, 2026pl-waw - websites scw.site inaccessibleThis incident has been resolved.23 minResolved
Aug 19, 2026[AMS] Scheduled maintenance of one of the core routers in the AMS region.The scheduled maintenance has been completed.3h 0mScheduled
Aug 18, 2026Scheduled Maintenance – Web Hosting ElementsThe scheduled maintenance has been completed.1h 0mScheduled
Aug 17, 2026[Serverless Containers] - [fr-par] - issues connecting to resources inside Private NetworkAfter investigation, we have found the root cause. The issue happened because of blackholed traffic, but only on some Private Networks with a specific configuration: - PNs with ACLs - PNs inside VPCs with…20h 44mResolved
Aug 17, 2026[VPCL] - [WAW2] - Some Instances were not reachable using VPC on PL-WAW-2Customers may have experienced connectivity issues affecting some instances in the PL-WAW-2 region, preventing access via VPC. The issue was caused by a misconfiguration applied to an internal component. A fix was…0 minResolved
Aug 14, 2026[EDGE] - random 403 returned on 76 pipelinesThis incident has been resolved.1h 31mResolved
Aug 13, 2026[PAR] Nine IX blackholed some trafficWe are pleased to inform you that the issue has been resolved.118h 59mResolved
Aug 13, 2026[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP rangesThe ESET has removed the domain from their blacklist.2h 37mResolved
Aug 13, 2026[BMNA] - AFNIC EPP connectionThis incident has been resolved.23h 51mResolved
Aug 12, 2026[EDGE] - 503 errorThis incident has been resolved.151h 40mResolved
Aug 12, 2026[AMS] Scheduled maintenance of one of the core routers in the AMS region.The scheduled maintenance has been completed.3h 0mScheduled
Aug 11, 2026[CKPT] - [Global] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working)This incident has been resolved.654h 2mResolved
Aug 11, 2026[VPC] - [AMS1] - VPC infrastructure upgradeThe scheduled maintenance has been completed.8h 0mScheduled
Aug 11, 2026[FR-PAR] Serverless Databases issueThis incident has been resolved.175h 51mResolved
Aug 6, 2026[OBJS] - [PL-WAW] - Elevated p99 latencies due to some servers being downThe servers have been put back into production and latencies are now nominal as of August 5, 6:30 PM CEST.0 minResolved
Aug 6, 2026[CKPT] - [global] - Grafana is partially unavailableThis incident has been resolved.28h 3mResolved
Aug 6, 2026[PGW] - [fr-par-1] - Public Gateway stuck in transient stateThis incident has been resolved.28h 8mResolved
Aug 6, 2026[CKPT] - [fr-par] - Impossible to query metrics older than 12h[05:00] Increase of query load broke store gateways.0 minResolved
Aug 5, 2026[NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is downThis incident has been resolved.51h 50mResolved
Aug 4, 2026[fr-par] Performance degradation affecting Block StorageEverything has been stable again since 18:28 UTC. yesterday. The incident is closed.23h 33mResolved
Aug 4, 2026[DC2] Public switch issue in DC2 room 205 rack E1This incident has been resolved, and all servers should now be reachable.6h 5mResolved
Aug 4, 2026[WebHosting Elements] - pf-014 platform HTTP errorsBetween approximately 15:00 and 15:45 CEST on 3 August, a Web Hosting platofrm pf-014 in fr-par experienced intermittent unavailability, resulting in HTTP errors and slow responses for websites hosted on it. Other…0 minResolved
Aug 3, 2026[fr-par-1] - Unable to execute actions on InstancesThis incident has been resolved.2h 15mResolved
Jul 31, 2026P4 - [NETI] - PARDC3 - Public switch s45-d14.dc3 rebootedAt 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.0 minResolved
Jul 29, 2026[TREM] - Service downThe Transactional Email services have been running without any issue for a few hours, and we were able to partially retrieve webhook events for the last 15 days. Webhooks sent from 2026-07-29 13:10:28.678436+02 to…8h 12mResolved
Jul 29, 2026[BRMI] - nl-ams-2 - no ssh access to serverThis incident has been resolved.20 minResolved
Jul 29, 2026[TEM] - Service DownThis incident has been resolved.0 minResolved
Jul 28, 2026[it-mil-1] - Multiple products not availableThis incident has been resolved.4h 41mResolved
Jul 28, 2026[GAPI] - Gemma-4 infinite loops in response instabilitiesThis incident has been resolved.44h 26mResolved
Jul 28, 2026[EM] [DDX] (PAR-1 DC2) Some servers are down on rack E6 room 103This incident has been resolved.27h 25mResolved
Jul 28, 2026[Instances][POST MORTEM] - FR-PAR-1 - Issue with some PRO2 instancesJuly 28, 2026 — 09:02 CEST: Our monitoring system detected connectivity issues affecting multiple PRO2 hypervisors in FR-PAR-1. Several servers appeared unreachable. July 28, 2026 — 09:14 CEST: The Scaleway Instances…2h 0mResolved
Jul 24, 2026[DEDIBOX] [DC2]- 1 rack lost public connectivityThe faulty switch has been replaced. Every server should now be reachable.1h 25mResolved
Jul 24, 2026[BMNA] - Certificate imap.bookmyname.com seems to be incorrectThis incident has been resolved.144h 10mResolved
Jul 23, 2026[API Gateway] - [it-mil] - connection failuresThe situation has been back to normal since 3:15 PM. Pushes to the registry and container deployments in the IT-mil region are working again. Sorry about any inconvenience.42 minResolved
Jul 23, 2026[KAFK] - [fr-par] Interruption of service during an upgrade[14:45] While upgrade our infra some of the clusters were unreachable0 minResolved
Jul 23, 2026IoT Hub - underlying database upgradeThe scheduled maintenance has been completed.8h 0mScheduled
Jul 22, 2026[JOBS] - [fr-par] - Execution of some job runs was interruptedDuring compute instances incident on fr-par (cf. this status: https://status.scaleway.com/incidents/bsp2y5fysy9w), some jobs were interrupted during execution or were not executed at all. They ended in an Interrupted…0 minResolved
Jul 22, 2026[DC2] [NETWORK] Fix configuration on DC2 S108 RPN devicesScheduled maintenance done.1h 0mScheduled
Jul 22, 2026[CAAS] - [fr-par] - namespaces and containers stuck in transient statusesIncident is now resolved. Please read instructions in the previous message if your container or namespace has one of the following error messages. Sorry again for any inconvenience.21 minResolved
Jul 22, 2026[DATA & ANALYTICS] [All] - Clusters for Apache Spark™ underlying infrastructure upgradeThe scheduled maintenance has been completed.8h 0mScheduled

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How to Read This Scaleway Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Scaleway acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Scaleway outage in this window ran 62d, against a mean recovery of 2d 8h. If you depend on Scaleway in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.