Schindler Services Outage History
35 incidents recorded over the last 365 days, 13 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Schindler Services Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | New release deploymentThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Sep 30, 2026 | New release deploymentThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 16, 2026 | New release deploymentThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 11, 2026 | Maintenance API is under maintenanceThe scheduled maintenance has been completed. | 52h 0m | Scheduled |
| Sep 9, 2026 | Planned EU infrastructure maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 9, 2026 | Planned US infrastructure maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 8, 2026 | Planned infrastructure maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 2, 2026 | New release deploymentThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 25, 2026 | New release deploymentThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 30, 2026 | Planned infrastructure maintenanceThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Jul 29, 2026 | Planned infrastructure maintenanceThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Jul 29, 2026 | Planned infrastructure maintenanceThe scheduled maintenance has been completed. | 2h 30m | Scheduled |
| Jul 22, 2026 | New release deploymentThe scheduled maintenance has been completed. | 4h 30m | Scheduled |
| May 31, 2026 | Error detected on CoLab Control CenterError solved on 31/05/2026 04:30 | 3h 27m | Resolved |
| May 31, 2026 | Connectivity issue detected on CoLab Control CenterConnectivity issue solved on 31/05/2026 04:30 | 3h 27m | Resolved |
| May 13, 2026 | Hot-fix deploymentThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 13, 2026 | New release deploymentThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Apr 29, 2026 | New release deploymentThe scheduled maintenance has been completed. | 35 min | Scheduled |
| Apr 28, 2026 | New release preparationThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 25, 2026 | Keep alive signal not received from Europe-Live Equipment Information (public)This incident has been resolved. | 3h 37m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from Europe-Elevator Calls (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-Robot Building Logistics (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-Operation Profiles and Modes (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-People and Goods Data (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-Notifications and Alerts (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-Live Equipment Information (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-Environmental Reporting (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-Essential Status Indicators (public)This incident has been resolved. | 3h 42m | Resolved |
| Feb 25, 2026 | Keep alive signal not received from North America-Elevator Calls (public)This incident has been resolved. | 3h 42m | Resolved |
| Jan 21, 2026 | New release deploymentThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jan 14, 2026 | Planned infrastructure maintenanceThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Dec 3, 2025 | Keep alive signal not received from Europe-Live Equipment Information (public)This incident has been resolved. | 20 min | Resolved |
| Dec 2, 2025 | Planned EU AKS maintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Dec 1, 2025 | Planned SG AKS maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 1, 2025 | Planned US AKS maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
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How to Read This Schindler Services Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Schindler Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Schindler Services outage in this window ran 2d 4h, against a mean recovery of 4h 23m. If you depend on Schindler Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.