SEEK API Outage History
32 incidents recorded over the last 365 days, 30 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded SEEK API Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 12, 2026 | Intermittent timeouts across all servicesThis incident has been resolved. | 4 min | Resolved |
| Sep 2, 2026 | Delay in Ad Performance dataThis incident has been resolved. | 3h 45m | Resolved |
| Aug 26, 2026 | Delay in linking position opening to position profilesThis incident has been resolved. | 36 min | Resolved |
| Aug 21, 2026 | System DegredationWe identified an internal networking upgrade as the cause of the elevated errors. This has been resolved. | -2 min | Resolved |
| Aug 3, 2026 | System degradationQueries for PositionProfiles saw partial failures between 10:47am - 10:56am AEST, the fixes is now deployed and issues are now resolved. | 0 min | Resolved |
| Jul 16, 2026 | Webhook delivery issueSEEK recently updated the way webhook events are delivered, including a change to the casing of HTTP headers on those requests. This may have impacted integrations that incorrectly treat HTTP header names as… | -3423 min | Resolved |
| Jul 16, 2026 | Webhook missingFound some missing webhooks and have replayed them. | -2787 min | Resolved |
| Jul 14, 2026 | Degraded apply experienceThis incident has been resolved. | 13 min | Resolved |
| Jul 6, 2026 | Partial network outage affecting degraded performances across servicesThis incident has been resolved. | 13 min | Resolved |
| Jun 30, 2026 | Degraded candidate profile summaries view for hirersThis incident has been resolved. | 11 min | Resolved |
| Jun 22, 2026 | SEEK API auth outageThis incident has been resolved. | 29 min | Resolved |
| Jun 19, 2026 | System degradationWe identified an internal networking upgrade as the cause of the elevated errors. This has been resolved. | 52 min | Resolved |
| Jun 16, 2026 | Delay in integration health data ingestionA network routing change resulted in a delay in integration health data ingestion between 16:30 AEST Jun 16 and 10:30 AEST Jun 17. | 15h 45m | Resolved |
| Jun 16, 2026 | Degraded application attachment retrievalThe SEEK API made changes to the content deposition of exported attachments that may have broken some existing integrations. This may have resulted in missing candidate application attachments in some ATS software… | 0 min | Resolved |
| Jun 11, 2026 | Profile summaries and verifications outageWe identified an internal networking upgrade as the cause of the elevated errors. This has been resolved. | 15 min | Resolved |
| Jun 10, 2026 | Job querying outageQueries for PositionProfiles saw partial failures between 10:04am - 10:38am AEST. | 1h 26m | Resolved |
| Jun 9, 2026 | System degredationThis incident has been resolved. | 1h 5m | Resolved |
| May 27, 2026 | Scheduled maintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| May 24, 2026 | Scheduled maintenanceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| May 18, 2026 | Ad Performance data delayThis incident has been resolved. | 4h 33m | Resolved |
| May 18, 2026 | SEEK API performance degradedThis incident has been resolved. | 2h 0m | Resolved |
| May 7, 2026 | Ad Performance data delayThis incident has been resolved. | 38h 48m | Resolved |
| Apr 24, 2026 | Job posting edit degredationupdatePostedPositionProfile requests sent without a seekAdvertisementProductId failed from 10:30am yesterday. This was resolved at 11:55 today. Edits during this incident will need to be reposted. | 0 min | Resolved |
| Apr 21, 2026 | Apply with SEEK degredationThis incident has been resolved. | 14 min | Resolved |
| Apr 20, 2026 | Job Posting OutageThere's an issue posting new job ads via the SEEK API. It started at 9:41am and service was just restored ~10:12am AEST. | -52 min | Resolved |
| Mar 17, 2026 | Major SEEK API OutageThis incident has been resolved. | 1h 28m | Resolved |
| Mar 12, 2026 | Questionnaires outageThis incident has been resolved. | 22 min | Resolved |
| Feb 9, 2026 | Job posting partial outageThe incident has been resolved. Incident start time 10:29 AM AEDT and resolved in 11:17am AEDT | 5 min | Resolved |
| Feb 4, 2026 | Missing webhook eventsIncident Summary Between 8 December 2025 and 3 February 2026, some webhook events were not delivered by the SEEK API. Specifically, PositionProfilePosted events were intermittently dropped during this period. Impact… | 0 min | Resolved |
| Jan 9, 2026 | SEEK API elevated error rateAn internal networking change caused a complete SEEK API outage from 7:00pm to 8:36pm GMT\+11. All inbound requests to `graphql.seek.com` timed out and no outbound webhook events were delivered during this… | 2h 8m | Resolved |
| Dec 15, 2025 | Elevated API errorsWe have identified the issue as an internal network configuration change that affected traffic between 2:52pm and 2:54pm (GMT+11). All impacted services have been restored. | 12 min | Resolved |
| Dec 10, 2025 | Elevated API errorsResolved as a result of third party fixes being rolled out. All impacted services have been restored. | 2h 57m | Resolved |
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How to Read This SEEK API Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SEEK API acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single SEEK API outage in this window ran 1d 14h, against a mean recovery of 3h 21m. If you depend on SEEK API in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.