Seesaw Outage History

5 incidents recorded over the last 365 days, 4 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Seesaw Incident

Seesaw incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Seesaw iOS App failing to load with latest releaseThe issue has been identified and a fix is currently being implemented and testing underway—Investigating
May 8, 2026Planned Downtime for Image LibraryUpdate is complete, Image Library is now available.1h 20mResolved
Feb 10, 2026Some images not loading in SeesawThe incident has been resolved. Our cloud service provider (AWS) has remediated the issue, and all images are now functioning as expected.8h 20mResolved
Jan 28, 2026Scheduled Messages DelayedThis incident is now resolved. Customers will receive all messages that were scheduled during our downtime.1h 37mResolved
Jan 13, 2026Issues Uploading to Student Journals and ActivitiesThis issue has been resolved. For students who continue to see a "No Internet Connection" error, they will need to force quit the app and reopen it, or refresh their browser page to continue working. Autosave will…27 minResolved

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Everything above is a record written after the fact. We can email you when the next Seesaw incident opens instead, at the point where knowing still changes what you do.

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How to Read This Seesaw Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Seesaw acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Seesaw outage in this window ran 8h 20m, against a mean recovery of 2h 56m. If you depend on Seesaw in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.