Seismic Software, Inc. Outage History

72 incidents recorded over the last 365 days, 49 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Seismic Software, Inc. status100.00% uptime history

Every Recorded Seismic Software, Inc. Incident

Seismic Software, Inc. incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Highspot AutoDocs failing to generate for AutoDocs+ customersWe are currently investigating reports of Highspot AutoDocs failing to generate or load for AutoDocs+ customers. The Engineering teams are investigating this with the highest priority. We will provide another update…—Investigating
Oct 26, 2026Learning Customers Intermittent 503 ErrorThis incident has been resolved.20h 42mResolved
Oct 26, 2026Investigating Reports of Degraded PerformanceThis incident has been resolved.1h 47mResolved
Oct 26, 2026Customers experienced issues loading content, including LiveDoc and data sources.Incident set to "Identified" at 4:32 AM PDT Incident set to "Monitoring" at 4:48 AM PDT1h 47mResolved
Oct 24, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning Customers - SCORM LessonsThe scheduled maintenance has been completed.3h 0mScheduled
Oct 23, 2026DocCenter for tenants in West1 not loadingThis incident has been resolved.7 minResolved
Sep 30, 2026Slowness issues for customers in EAST4 regionThe slowness and degraded performance that some customers experienced beginning has been resolved. Affected areas included slow page loads, delays generating LiveDocs and workspaces, and timeouts when publishing content…4h 10mResolved
Aug 30, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning CustomersThe scheduled maintenance has been completed.6h 0mScheduled
Aug 28, 2026Some customers unable to upload LiveDocs using the Document Generator Plug-in for PowerPointThis incident has been resolved.3h 52mResolved
Aug 28, 2026Learning Explore Tab Showing Internal ErrorThis incident has been resolved.2h 5mResolved
Aug 24, 2026Some customers in the US may be experiencing issues with Insights DashboardsThis incident has been resolved.65h 49mResolved
Aug 21, 2026LiveInsights Server Maintenance Impacting Some US CustomersThe scheduled maintenance has been completed.4h 0mScheduled
Aug 20, 2026The Support Portal is currently unavailable. Please open support tickets by emailing support@seismic.com if needed.This incident has been resolved.9h 49mResolved
Aug 11, 2026Customers in East0 may be experiencing errors using Seismic listsThis incident has been resolved.24h 36mResolved
Aug 4, 2026Slowness for tenants in the EAST4 regionThis incident has been resolved.38 minResolved
Aug 1, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - DSR (SoutWest1 Region Only)The scheduled maintenance has been completed.8h 0mScheduled
Jul 29, 2026Some customers experiencing video playback issuesThis incident has been resolved.2h 10mResolved
Jul 24, 2026LiveDoc Document Generation Timeout for Customers on West0This incident has been resolved.1h 18mResolved
Jul 23, 2026US West region tenants affected and some tenants in other regions experiencing 504 errors, access issues. CRM related services, Liveinsights access, and Microapps also affected.This incident has been resolved.6h 19mResolved
Jul 21, 2026Renew Session Errors when Accessing Explore within LearningThis incident has been resolved.41 minResolved
Jul 16, 2026Lessons in Seismic Learning Erroring OutThis incident has been resolved.5h 49mResolved
Jul 11, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – East1 RegionThe scheduled maintenance has been completed.8h 0mScheduled
Jul 10, 2026Some customers missing icons in tenant and experiencing publishing, library, and content property issuesThis incident has been resolved.42h 42mResolved
Jul 10, 2026Some customers experiencing 404 errors navigating in the platformThis incident has been resolved.2h 21mResolved
Jul 7, 2026A small subset of customers may have experienced issues with SSO login.This incident has been resolved.1 minResolved
Jul 6, 2026Some customers seeing "renew session" error message after logging into tenantThis incident has been resolved.35h 13mResolved
Jun 29, 2026Tenants experiencing login issuesThis incident has been resolved.2h 44mResolved
Jun 27, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – Learning (east4, east2, east3, east0, west0, west1, west2, uk1, ch1, de1, southwest1)The scheduled maintenance has been completed.8h 0mScheduled
Jun 27, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - No New Content (All Regions)The scheduled maintenance has been completed.8h 0mScheduled
Jun 27, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - West0, West1, and West2The scheduled maintenance has been completed.8h 0mScheduled
Jun 4, 2026Inbound emails for support cases not deliveringThis incident has been resolved.1h 8mResolved
Jun 2, 2026Login issues for some Seismic customers in East US RegionThis incident has been resolved.23h 27mResolved
May 23, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – Seismic Platform for SouthWest1 OnlyThe scheduled maintenance has been completed.8h 0mScheduled
May 23, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – Platform ServiceThe scheduled maintenance has been completed.8h 0mScheduled
May 23, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – DSR and LiveSendThe scheduled maintenance has been completed.8h 0mScheduled
May 23, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – LearningThe scheduled maintenance has been completed.8h 0mScheduled
May 9, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – ContentSyncThe scheduled maintenance has been completed.8h 0mScheduled
May 9, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - Skills Overview, Analytics, Assessments, Scorecards, Webhook Events, Engagement Service, and Extensions PlatformThe scheduled maintenance has been completed.8h 0mScheduled
May 9, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades – Meetings, LiveDoc Generation, Presentation Builder, Labs Cache Builder, Platform Service PNS, Declarative Admin Settings (DAS), DISE-Attribution-APIThe scheduled maintenance has been completed.8h 0mScheduled
May 8, 2026"Help" option inaccessible for some users.This incident has been resolved.12h 47mResolved
Apr 25, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - CRM WritebacksThe scheduled maintenance has been completed.8h 0mScheduled
Apr 25, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - Content SyncThe scheduled maintenance has been completed.8h 0mScheduled
Apr 25, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - DSR and LiveSendThe scheduled maintenance has been completed.8h 0mScheduled
Apr 25, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - Learning Practice Video and AI RoleplayThe scheduled maintenance has been completed.8h 0mScheduled
Apr 25, 2026Scheduled Maintenance for Seismic Infrastructure Upgrades - Sales CopilotThe scheduled maintenance has been completed.8h 0mScheduled
Apr 20, 2026Seismic Service Platform MaintenanceThe scheduled maintenance has been completed.9h 0mScheduled
Apr 17, 2026Some customers are experiencing login issues in West USThis incident has been resolved.1h 49mResolved
Apr 14, 2026Some customers are experiencing "the video does not exist" or other errors when attempting to watch videosThis incident has been resolved.5h 12mResolved
Apr 13, 2026Performance issues for customers in US West1 RegionThis incident has been resolved.5h 21mResolved
Apr 9, 2026SCORM lessons showing error message in Seismic LearningThis incident has been resolved.16h 39mResolved
Apr 6, 2026Customer are experiencing "503 Service Temporarily Unavailable" when attempting to access LearningThis incident has been resolved.20 minResolved
Apr 6, 2026Users encountering errors when attempting to send Bulk Email, LiveSend, and DSR'sThis incident has been resolved.3h 58mResolved
Mar 24, 2026LiveInsights Server Maintenance for Australia (AUS2 Region)The scheduled maintenance has been completed.4h 0mScheduled
Mar 20, 2026My Apps section of the UI not loadingThis incident has been resolved.66h 57mResolved
Feb 27, 2026Issues with content loading in Collections affecting multiple regionsThis incident has been resolved.5h 17mResolved
Feb 27, 2026Login Issues for Switzerland CustomersThis incident has been resolved.16 minResolved
Feb 25, 2026LiveInsights Data Delays for US CustomersThis incident has been resolved.30h 18mResolved
Feb 20, 2026Login and access issues are currently affecting multiple regionsThis incident has been resolved.5h 36mResolved
Feb 19, 2026LiveSocial User App Launch ErrorsThis incident has been resolved.23 minResolved
Feb 12, 2026Customers experiencing issues accessing LiveInsights dashboards under "Product Capability" section.This incident has been resolved.17h 39mResolved
Feb 7, 2026Intermittent slowness and accessability in West0 and West1 Seismic Regions due to Azure issuesBetween 12:00 AM PST on February 7, 2026 and 8:23 PM PST on February 7, 2026, customers using multiple Azure services in the West US regions may have experienced intermittent service unavailability, timeouts, or…0 minResolved
Feb 6, 2026Users on macOS Tahoe using Seismic in Safari are seeing Intermittent page load issuesThis incident has been resolved.89h 23mResolved
Jan 13, 2026Tenants in OCI (Oracle) Region DownThis incident has been resolved.1h 23mResolved
Jan 9, 2026Some Learning customers are unable to use chat with Seismic supportThis incident has been resolved.55 minResolved
Jan 8, 2026Some US customers unable to send LiveSend Emails or create new LiveSend links.This incident has been resolved.1h 59mResolved
Dec 22, 2025Some Livesend customers in EAST U.S. regions experiencing errors and failuresThis incident has been resolved.20h 22mResolved
Dec 22, 2025LiveInsights Data Delay for Customers in North AmericaThis incident has been resolved.23h 16mResolved
Dec 16, 2025DocCenter Slowness/Loading issues in West0 RegionThis incident has been resolved.57 minResolved
Dec 5, 2025Slowness reported in Seismic East4 regionThis incident has been resolved.2h 16mResolved
Dec 5, 2025Cloudflare Outage Impacting Seismic TenantsThis incident has been resolved.23 minResolved
Nov 10, 2025Slowness for Customers in US East4 RegionThis incident has been resolved.2h 51mResolved
Nov 7, 2025Email Blast Send Delays/Failures in U.S. East RegionThis incident has been resolved.22h 17mResolved

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How to Read This Seismic Software, Inc. Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Seismic Software, Inc. acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Seismic Software, Inc. outage in this window ran 3d 17h, against a mean recovery of 10h 42m. If you depend on Seismic Software, Inc. in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.