Semperis Outage History
8 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Semperis Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 14, 2026 | Login issues in Production (North America)This incident has been resolved. | 40 min | Resolved |
| Oct 5, 2026 | Degraded performance (North America region)This incident has been resolved | 5h 4m | Resolved |
| Aug 11, 2026 | Some directories are not able to run manual/scheduled indicatorsThis incident has been resolved | 29 min | Resolved |
| Jul 22, 2026 | Issue with login to Lightning NA DashboardThis incident has been resolved. | 19 min | Resolved |
| May 26, 2026 | Lightning EU - Service unavailableThis incident has been resolved. | 2h 3m | Resolved |
| May 26, 2026 | AD collector status showing Disconnected although services are workingThis incident has been resolved. | 4h 29m | Resolved |
| Apr 14, 2026 | General**Lightning Intelligence service degradation following routine update** **Postmortem Summary** A routine update triggered an unexpected surge in system requests, resulting in temporary service unavailability for… | 0 min | Resolved |
| Mar 31, 2026 | Issue with our upstream providerThis incident has been resolved. | 1h 4m | Resolved |
Hear about the next one while it is open
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How to Read This Semperis Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Semperis acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Semperis outage in this window ran 5h 4m, against a mean recovery of 1h 46m. If you depend on Semperis in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.