Sendcloud Outage History
87 incidents recorded over the last 365 days, 86 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Sendcloud Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 9, 2026 | Intersoft iShipper scheduled deployment - 9 Nov 2026Intersoft’s Tech Support team has scheduled a deployment on the iShipper platform to roll out new features and system enhancements. The maintenance window runs from 20:00 GMT to 22:00 GMT on 9 November 2026. During… | 3h 0m | Scheduled |
| Nov 4, 2026 | [DHL DE] Shipment Tracking API - Maintenance with temporary impairments from 2026-11-04 20:00 CET to 2026-11-04 23:00 CETMaintenance has started | 3h 3m | Resolved |
| Nov 4, 2026 | PostNL label announcement issues / PostNL Problemen met het voormelden van de labels.This incident has been resolved. Dit incident is opgelost. | 1h 2m | Resolved |
| Nov 3, 2026 | [DPD DE] - Label announcement issuesThe issue has been resolved. Das Problem wurde behoben. | 56 min | Resolved |
| Nov 3, 2026 | [DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)Maintenance has started | 2h 4m | Resolved |
| Nov 3, 2026 | Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026Maintenance has started | 2h 4m | Resolved |
| Nov 2, 2026 | [DPD DE] Maintenance on Monday the 2nd of November 2026 from 5 pm to 6 pm (CET)Maintenance has started | 1h 5m | Resolved |
| Nov 2, 2026 | [Third-Party Issue] Asendia - Label announcement issuesThe issue is resolved. Het probleem is opgelost. Das Problem ist gelöst. La incidencia ha sido resuelta. Ce problème a été résolu. Il problema è stato risolto. | 6h 21m | Resolved |
| Oct 28, 2026 | [DHL DE] Authentication API - Maintenance with temporary impairments - From 2026-10-28 22:00 CET To 2026-10-28 22:30 CETMaintenance has started | 31 min | Resolved |
| Oct 28, 2026 | [DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)Maintenance has started | 1h 2m | Resolved |
| Oct 27, 2026 | Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related servicesThis incident has been resolved. After a period of monitoring, we have confirmed that all affected services are operating normally again. We apologize for the disruption and thank you for your patience. | 2h 26m | Resolved |
| Oct 27, 2026 | [DHL DE] Returns international API - Maintenance - From 2026-10-27 04:00 CET To 2026-10-27 06:00 CETMaintenance has started | 2h 4m | Resolved |
| Oct 26, 2026 | [DHL DE] Shipment tracking API - Maintenance - From 2026-10-26 21:00 CET To 2026-10-26 23:00 CETMaintenance has started | 2h 4m | Resolved |
| Oct 26, 2026 | TIPSA label announcement issues / TIPSA problema al generar etiquetasThe incident has been resolved. El incidente fue resuelto. | 2h 52m | Resolved |
| Oct 26, 2026 | Poste Italiane label announcement issues / Poste Italiane problema nella creazione delle etichetteThis incident has been resolved. Il problema è stato risolto. | 216h 3m | Resolved |
| Oct 26, 2026 | TNT label announcement issues / TNT Problema nella creazione delle etichetteThe issue has been resolved. Il problema è stato risolto | 3h 48m | Resolved |
| Oct 25, 2026 | [DP] INTERNETMARKE - Maintenance - From 2026-10-25 07:00 CET To 2026-10-25 09:00 CETMaintenance has started | 2h 0m | Resolved |
| Oct 21, 2026 | [DPD DE] DPD DE Webservice API Maintenance from Wednesday the 21st of October 2026 from 3:00 pm to 4:00 pm (CEST)Maintenance has started | 1h 2m | Resolved |
| Oct 21, 2026 | [Third-Party] Spring - Label announcement issueAll services returned to normal. | 23h 6m | Resolved |
| Oct 20, 2026 | [Third-Party] GLS Italy - Label announcement issueThe issue has been resolved. Il problema è stato risolto | 359h 4m | Resolved |
| Oct 20, 2026 | [Third-Party] DPD Local - Label announcement issueThe issue has been resolved. | 6h 33m | Resolved |
| Oct 20, 2026 | [Third-Party] DPD UK - Label announcement issueThe issue has been resolved. | 7h 36m | Resolved |
| Oct 19, 2026 | [Third-Party] Lettre Suivie - Label announcement issueThis issue is resolved. Ce problème a été résolu. | 3h 19m | Resolved |
| Oct 19, 2026 | [Third Party Issue] Correos Express - Label announcement issuesThis issue is resolved. La incidencia ha sido resuelta. | 5h 55m | Resolved |
| Oct 18, 2026 | EVRi Maintenance - 18 Oct 2026 - 03:00-06:00 AM (GMT+1)Maintenance has started | 3h 3m | Resolved |
| Oct 14, 2026 | [DPD DE] - Webservice API maintenanceMaintenance has started | 1h 3m | Resolved |
| Oct 12, 2026 | Databases maintenanceMaintenance has started | 30 min | Resolved |
| Oct 12, 2026 | [Poste Italiane Delivery] Label announcement issuesThis issue is resolved. Il problema è stato risolto | 1h 22m | Resolved |
| Oct 10, 2026 | [DHL] Shipment tracking API - Maintenance with temporary impairments from 2026-10-10 20:00 CEST To 2026-10-11 22:00 CESTMaintenance has started | 2h 3m | Resolved |
| Oct 8, 2026 | [DHL DE] Returns API - Maintenance from 2026-10-08 17:30 CEST to 2026-10-08 18:00 CESTMaintenance has started | 32 min | Resolved |
| Oct 8, 2026 | Colis Privé - Maintenance operation is scheduled on October 08th, 2026 between 1:00pm and 2:30pmMaintenance has started | 1h 30m | Resolved |
| Oct 8, 2026 | Poste Italiane Delivery - Label announcement issues / Problema nella creazione delle etichetteThis issue is resolved. Il problema è stato risolto | 1h 7m | Resolved |
| Oct 6, 2026 | [DHL Germany] Label announcement issuesThe incident was resolved. Das Problem wurde behoben. | 44 min | Resolved |
| Oct 6, 2026 | [CTT Express] Label announcement issuesWe have received confirmation from CTT Express that the service is now working again. Please try again as usual when possible. The service may be slower than usual while everything returns to normal. | 22h 14m | Resolved |
| Oct 4, 2026 | [DP] Maintenance with temporary impairments from 2026-10-04 08:00 CEST to 2026-10-04 10:00 CESTMaintenance has started | 2h 3m | Resolved |
| Oct 1, 2026 | [DHL DE] Returns API - Maintenance from 2026-10-01 18:00 CEST to 2026-10-01 18:30 CESTMaintenance has started | 33 min | Resolved |
| Sep 28, 2026 | [Print Client App] - Issues with the Sendcloud Print Client App on Mac devicesThis issue is resolved. | 46 min | Resolved |
| Sep 25, 2026 | [DHL] Shipment tracking API - Maintenance with temporary impairments from 2026-09-27 10:00 CEST to 2026-09-27 18:00 CESTMaintenance has started | 54h 58m | Resolved |
| Sep 24, 2026 | [Multiple integrations] Order import delay issuesThe issue is resolved. | 24h 45m | Resolved |
| Sep 22, 2026 | [DHL] Shipment tracking API - Maintenance from 2026-09-28 22:00 CEST to 2026-09-28 23:00 CESTMaintenance has started | 152h 32m | Resolved |
| Sep 21, 2026 | [DP] INTERNETMARKE - Maintenance from 2026-09-27 07:00 CEST to 2026-09-27 12:30 CESTMaintenance has started | 146h 44m | Resolved |
| Sep 16, 2026 | [DHL DE] Returns international API - Maintenance - From 2026-09-22 05:00 CEST To 2026-09-22 06:00 CESTMaintenance has started | 140h 40m | Resolved |
| Sep 15, 2026 | Delayed order imports from Magento, Bol.com and WooCommerceThis incident has been resolved. | 40h 41m | Resolved |
| Sep 14, 2026 | Connection issues for multiple integrationsThe issue has been resolved. | 3h 56m | Resolved |
| Sep 14, 2026 | [Hermes] Maintenance - September 22, 2026Maintenance has started | 205h 13m | Resolved |
| Sep 10, 2026 | [Mondial Relay] Servicepoints are not visible on service point map for carrier Mondial RelayThe incident has been resolved. | 2h 29m | Resolved |
| Sep 8, 2026 | Label announcement issues for multiple carriersThis incident has been resolved | 1h 33m | Resolved |
| Aug 31, 2026 | BRT label announcement issues / BRT Problema nella creazione delle etichetteThis incident has been resolved. Questo incidente è stato risolto. | 6h 50m | Resolved |
| Aug 28, 2026 | Broken images in Help Center articlesThis incident has been resolved. | 2h 14m | Resolved |
| Aug 26, 2026 | [DHL DE/DP] Tracking API - Maintenance with temporary impairments from 2026-08-28 22:00 CEST To 2026-08-28 23:00 CESTMaintenance has started | 59h 41m | Resolved |
| Aug 24, 2026 | [Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichetteThis incident has been resolved. Il problema è stato risolto. | 1h 42m | Resolved |
| Aug 21, 2026 | Geodis - Label announcement issues / Problèmes d'annonce des étiquettes GeodisThe issue is resolved. Le problème est résolu. | 4h 16m | Resolved |
| Aug 18, 2026 | [DHL DE/DP] Shipment tracking API - Maintenance from 2026-08-24 22:00 CEST To 2026-08-24 23:00 CESTShipment tracking API - Maintenance From 2026-08-24 22:00 CEST To 2026-08-24 23:00 CEST Affected services auf IT Service Post Paket Deutschland Status: Parcel Germany (DHL) │ Shipment tracking API │ Shipment tracking… | 71h 14m | Resolved |
| Aug 18, 2026 | [DP] INTERNETMARKE - Maintenance from 2026-08-23 07:00 CEST To 2026-08-23 10:00 CESTMaintenance has started | 119h 42m | Resolved |
| Aug 17, 2026 | Geodis label announcement issues / Problèmes d'annonce des étiquettes GeodisThis incident has been resolved. Cet incident a été résolu. | 19h 6m | Resolved |
| Aug 17, 2026 | [DP] Deutsche Post International - Maintenance with temporary impairments From 2026-08-23 08:00 CEST To 2026-08-23 20:00 CESTMaintenance has started | 153h 18m | Resolved |
| Aug 11, 2026 | [Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichetteThis issue is resolved. Il problema è stato risolto. | 4h 59m | Resolved |
| Aug 11, 2026 | [DHL DE] Returns international - Maintenance with temporary impairments from 2026-08-18 06:00 CEST To 2026-08-18 11:00 CESTMaintenance has started | 170h 20m | Resolved |
| Aug 10, 2026 | [Third-Party] Verzenden via bol - Label Announcement Issue | Problemen met het voormelden van de labelsThe incident has been resolved. Het incident is opgelost. | 23h 57m | Resolved |
| Aug 10, 2026 | [DPD Germany] Tuesday the 11th of August 2026 from 6 pm to 7 pm (CEST)To continue providing a secure and reliable service, DPD will be carrying out short-term maintenance on **Tuesday, 11 August 2026, from 6:00 PM to 7:00 PM (CEST).** During this time, the **DPD DE Webservice API system… | 27h 58m | Resolved |
| Aug 10, 2026 | [Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichetteThis issue is resolved. Il problema è stato risolto. | 2h 56m | Resolved |
| Aug 7, 2026 | Correos label announcements failing for accounts using outdated API credentials/ Fallos en el anuncio de etiquetas de Correos para cuentas con credenciales de API desactualizadasThis issue is resolved. La incidencia ha sido resuelta. | 73h 10m | Resolved |
| Aug 5, 2026 | [Deutsche Post International] Maintenance from 2026-08-09 08:00 CEST To 2026-08-09 10:00 CESTMaintenance has started | 92h 52m | Resolved |
| Aug 3, 2026 | [Third-Party Issue] Seur - Label announcement issues | Problema al generar etiquetasThe incident has been resolved. El incidente ha sido resuelto. | 1h 5m | Resolved |
| Jul 29, 2026 | [Third-Party Issue] SEUR - Label Announcement IssuesThe incident has been resolved El incidente ha sido resuelto. | 21h 57m | Resolved |
| Jul 27, 2026 | [Third-Party Issue] DHL Parcel GB - Label announcement issues when using Sendcloud ratesThe issue is resolved. | 164h 46m | Resolved |
| Jul 17, 2026 | [Third Party Issue] CTT Express - Label Announcement IssuesThe incident has been resolved. El incidente fue resuelto. | 3h 0m | Resolved |
| Jul 16, 2026 | [Third-Party Issue] Asendia - Label announcement issuesThis issue is resolved. Het probleem is opgelost. Das Problem ist gelöst. Ce problème a été résolu. Il problema è stato risolto. La incidencia ha sido resuelta. | 1h 38m | Resolved |
| Jul 15, 2026 | [Third Party Issue] Colissimo - Label Announcement IssuesThis issue is resolved. Ce problème a été résolu. | 2h 32m | Resolved |
| Jul 10, 2026 | [Multiple integrations] - Item weight import issueThe issue has been resolved. | 4h 3m | Resolved |
| Jul 8, 2026 | [Third Party Issue] TNT Italy - Label Announcement Issues | Problema nella creazione delle etichetteThe issue has been resolved. Il problema è stato risolto. | 1h 31m | Resolved |
| Jul 8, 2026 | Asendia label announcement issues / Asendia Problema al generar etiquetasThe incident has been resolved. El incidente fue resuelto. | 123h 9m | Resolved |
| Jul 8, 2026 | Colissimo label announcement issues / Colissimo Problème de création d’étiquettesThis incident has been resolved. Ce problème a été résolu. | 3h 19m | Resolved |
| Jul 7, 2026 | [Third Party] Bpost - Label Announcement Issue | Probleem met de aankondiging van het labelThis issue is resolved. Het probleem is opgelost. | 4h 43m | Resolved |
| Jul 6, 2026 | [Third-Party] DPD - Label announcement issues | Problemen met labelvoormeldingThe incident is resolved Het incident is opgelost. | 1h 21m | Resolved |
| Jun 26, 2026 | [Ecwid] - Issue importing ordersThe issue has been resolved | 74h 22m | Resolved |
| Jun 25, 2026 | [Third Party Issue] Correos- Label announcement issuesThe issue has been resolved El problema ya se ha resuelto | 1h 44m | Resolved |
| Jun 23, 2026 | [Third Party Issue] BRT - Label announcement issues | Problema nella creazione delle etichetteThe issue has been resolved. Il problema è stato risolto. | 49h 58m | Resolved |
| Jun 19, 2026 | Account onboarding issuesThis issue has been resolved. | 1h 35m | Resolved |
| Jun 18, 2026 | [Third Party Issue] TNT Italy - Label Announcement IssuesThe issue has been resolved. Il problema è stato risolto. | 4h 52m | Resolved |
| Jun 16, 2026 | [Third Party Issue] Amazon shipping - Label announcement issues | Problemas con el anuncio de etiquetas | Problèmes de création d'expéditions This issue has been resolved. Esta incidencia se ha resuelto. Ce problème a été résolu. | 26h 31m | Resolved |
| Jun 15, 2026 | [OnTime] Label Annuouncement Issue | Problema al generar etiquetasThe issue was resolved by the carrier. El transportista ha resuelto el problema. | 72h 35m | Resolved |
| Jun 15, 2026 | [Lettresuivie] Unable to announce labels - Problèmes de création d'étiquettesL'incident est à présent résolu. The incident has been resolved. | 1h 23m | Resolved |
| Jun 15, 2026 | [Third Party Issue] GLS Italy - Label Announcement IssuesWe implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Abbiamo implementato e rilasciato una soluzione. Continueremo a monitorare le prestazioni per… | 1609h 47m | Resolved |
| Jun 11, 2026 | [Third Party Issue] BRT - Label Announcement issuesThe issue has been resolved by the carrier | 2h 29m | Resolved |
| Jun 10, 2026 | [Third Pary Issue] DPD - Issues creating shipments to Pickup Points | Problemen bij het aanmaken van zendingen naar afhaalpunten | Probleme bei der Erstellung von Sendungen an AbholstellenThis issue has been resolved. Dit probleem is opgelost. Das Problem wurde behoben. | 5h 51m | Resolved |
| Jun 4, 2026 | [Third Party Issue] GLS Italy - Label Announcement issuesThe incident has been resolved L'anomalia del corriere è stata risolta | 262h 48m | Resolved |
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How to Read This Sendcloud Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Sendcloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Sendcloud outage in this window ran 67d 1h, against a mean recovery of 2d 6h. If you depend on Sendcloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.