Sendcloud Outage History

87 incidents recorded over the last 365 days, 86 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Sendcloud Incident

Sendcloud incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026Intersoft iShipper scheduled deployment - 9 Nov 2026Intersoft’s Tech Support team has scheduled a deployment on the iShipper platform to roll out new features and system enhancements. The maintenance window runs from 20:00 GMT to 22:00 GMT on 9 November 2026. During…3h 0mScheduled
Nov 4, 2026[DHL DE] Shipment Tracking API - Maintenance with temporary impairments from 2026-11-04 20:00 CET to 2026-11-04 23:00 CETMaintenance has started3h 3mResolved
Nov 4, 2026PostNL label announcement issues / PostNL Problemen met het voormelden van de labels.This incident has been resolved. Dit incident is opgelost.1h 2mResolved
Nov 3, 2026[DPD DE] - Label announcement issuesThe issue has been resolved. Das Problem wurde behoben.56 minResolved
Nov 3, 2026[DPD DE] Maintenace on Tuesday the 03rd of November 2026 from 3:00 pm to 5:00 pm (CET)Maintenance has started2h 4mResolved
Nov 3, 2026Royal Mail (Intersoft Sapient) scheduled maintenance - 3 Nov 2026Maintenance has started2h 4mResolved
Nov 2, 2026[DPD DE] Maintenance on Monday the 2nd of November 2026 from 5 pm to 6 pm (CET)Maintenance has started1h 5mResolved
Nov 2, 2026[Third-Party Issue] Asendia - Label announcement issuesThe issue is resolved. Het probleem is opgelost. Das Problem ist gelöst. La incidencia ha sido resuelta. Ce problème a été résolu. Il problema è stato risolto.6h 21mResolved
Oct 28, 2026[DHL DE] Authentication API - Maintenance with temporary impairments - From 2026-10-28 22:00 CET To 2026-10-28 22:30 CETMaintenance has started31 minResolved
Oct 28, 2026[DPD DE] Scheduled maintenance on Wednesday the 28th of October 2026 from 5:00 pm to 6:00 pm (CET)Maintenance has started1h 2mResolved
Oct 27, 2026Sendcloud panel - Degraded performance and errors in the Sendcloud panel and related servicesThis incident has been resolved. After a period of monitoring, we have confirmed that all affected services are operating normally again. We apologize for the disruption and thank you for your patience.2h 26mResolved
Oct 27, 2026[DHL DE] Returns international API - Maintenance - From 2026-10-27 04:00 CET To 2026-10-27 06:00 CETMaintenance has started2h 4mResolved
Oct 26, 2026[DHL DE] Shipment tracking API - Maintenance - From 2026-10-26 21:00 CET To 2026-10-26 23:00 CETMaintenance has started2h 4mResolved
Oct 26, 2026TIPSA label announcement issues / TIPSA problema al generar etiquetasThe incident has been resolved. El incidente fue resuelto.2h 52mResolved
Oct 26, 2026Poste Italiane label announcement issues / Poste Italiane problema nella creazione delle etichetteThis incident has been resolved. Il problema è stato risolto.216h 3mResolved
Oct 26, 2026TNT label announcement issues / TNT Problema nella creazione delle etichetteThe issue has been resolved. Il problema è stato risolto3h 48mResolved
Oct 25, 2026[DP] INTERNETMARKE - Maintenance - From 2026-10-25 07:00 CET To 2026-10-25 09:00 CETMaintenance has started2h 0mResolved
Oct 21, 2026[DPD DE] DPD DE Webservice API Maintenance from Wednesday the 21st of October 2026 from 3:00 pm to 4:00 pm (CEST)Maintenance has started1h 2mResolved
Oct 21, 2026[Third-Party] Spring - Label announcement issueAll services returned to normal.23h 6mResolved
Oct 20, 2026[Third-Party] GLS Italy - Label announcement issueThe issue has been resolved. Il problema è stato risolto359h 4mResolved
Oct 20, 2026[Third-Party] DPD Local - Label announcement issueThe issue has been resolved.6h 33mResolved
Oct 20, 2026[Third-Party] DPD UK - Label announcement issueThe issue has been resolved.7h 36mResolved
Oct 19, 2026[Third-Party] Lettre Suivie - Label announcement issueThis issue is resolved. Ce problème a été résolu.3h 19mResolved
Oct 19, 2026[Third Party Issue] Correos Express - Label announcement issuesThis issue is resolved. La incidencia ha sido resuelta.5h 55mResolved
Oct 18, 2026EVRi Maintenance - 18 Oct 2026 - 03:00-06:00 AM (GMT+1)Maintenance has started3h 3mResolved
Oct 14, 2026[DPD DE] - Webservice API maintenanceMaintenance has started1h 3mResolved
Oct 12, 2026Databases maintenanceMaintenance has started30 minResolved
Oct 12, 2026[Poste Italiane Delivery] Label announcement issuesThis issue is resolved. Il problema è stato risolto1h 22mResolved
Oct 10, 2026[DHL] Shipment tracking API - Maintenance with temporary impairments from 2026-10-10 20:00 CEST To 2026-10-11 22:00 CESTMaintenance has started2h 3mResolved
Oct 8, 2026[DHL DE] Returns API - Maintenance from 2026-10-08 17:30 CEST to 2026-10-08 18:00 CESTMaintenance has started32 minResolved
Oct 8, 2026Colis Privé - Maintenance operation is scheduled on October 08th, 2026 between 1:00pm and 2:30pmMaintenance has started1h 30mResolved
Oct 8, 2026Poste Italiane Delivery - Label announcement issues / Problema nella creazione delle etichetteThis issue is resolved. Il problema è stato risolto1h 7mResolved
Oct 6, 2026[DHL Germany] Label announcement issuesThe incident was resolved. Das Problem wurde behoben.44 minResolved
Oct 6, 2026[CTT Express] Label announcement issuesWe have received confirmation from CTT Express that the service is now working again. Please try again as usual when possible. The service may be slower than usual while everything returns to normal.22h 14mResolved
Oct 4, 2026[DP] Maintenance with temporary impairments from 2026-10-04 08:00 CEST to 2026-10-04 10:00 CESTMaintenance has started2h 3mResolved
Oct 1, 2026[DHL DE] Returns API - Maintenance from 2026-10-01 18:00 CEST to 2026-10-01 18:30 CESTMaintenance has started33 minResolved
Sep 28, 2026[Print Client App] - Issues with the Sendcloud Print Client App on Mac devicesThis issue is resolved.46 minResolved
Sep 25, 2026[DHL] Shipment tracking API - Maintenance with temporary impairments from 2026-09-27 10:00 CEST to 2026-09-27 18:00 CESTMaintenance has started54h 58mResolved
Sep 24, 2026[Multiple integrations] Order import delay issuesThe issue is resolved.24h 45mResolved
Sep 22, 2026[DHL] Shipment tracking API - Maintenance from 2026-09-28 22:00 CEST to 2026-09-28 23:00 CESTMaintenance has started152h 32mResolved
Sep 21, 2026[DP] INTERNETMARKE - Maintenance from 2026-09-27 07:00 CEST to 2026-09-27 12:30 CESTMaintenance has started146h 44mResolved
Sep 16, 2026[DHL DE] Returns international API - Maintenance - From 2026-09-22 05:00 CEST To 2026-09-22 06:00 CESTMaintenance has started140h 40mResolved
Sep 15, 2026Delayed order imports from Magento, Bol.com and WooCommerceThis incident has been resolved.40h 41mResolved
Sep 14, 2026Connection issues for multiple integrationsThe issue has been resolved.3h 56mResolved
Sep 14, 2026[Hermes] Maintenance - September 22, 2026Maintenance has started205h 13mResolved
Sep 10, 2026[Mondial Relay] Servicepoints are not visible on service point map for carrier Mondial RelayThe incident has been resolved.2h 29mResolved
Sep 8, 2026Label announcement issues for multiple carriersThis incident has been resolved1h 33mResolved
Aug 31, 2026BRT label announcement issues / BRT Problema nella creazione delle etichetteThis incident has been resolved. Questo incidente è stato risolto.6h 50mResolved
Aug 28, 2026Broken images in Help Center articlesThis incident has been resolved.2h 14mResolved
Aug 26, 2026[DHL DE/DP] Tracking API - Maintenance with temporary impairments from 2026-08-28 22:00 CEST To 2026-08-28 23:00 CESTMaintenance has started59h 41mResolved
Aug 24, 2026[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichetteThis incident has been resolved. Il problema è stato risolto.1h 42mResolved
Aug 21, 2026 Geodis - Label announcement issues / Problèmes d'annonce des étiquettes GeodisThe issue is resolved. Le problème est résolu.4h 16mResolved
Aug 18, 2026[DHL DE/DP] Shipment tracking API - Maintenance from 2026-08-24 22:00 CEST To 2026-08-24 23:00 CESTShipment tracking API - Maintenance From 2026-08-24 22:00 CEST To 2026-08-24 23:00 CEST Affected services auf IT Service Post Paket Deutschland Status: Parcel Germany (DHL) │ Shipment tracking API │ Shipment tracking…71h 14mResolved
Aug 18, 2026[DP] INTERNETMARKE - Maintenance from 2026-08-23 07:00 CEST To 2026-08-23 10:00 CESTMaintenance has started119h 42mResolved
Aug 17, 2026Geodis label announcement issues / Problèmes d'annonce des étiquettes GeodisThis incident has been resolved. Cet incident a été résolu.19h 6mResolved
Aug 17, 2026[DP] Deutsche Post International - Maintenance with temporary impairments From 2026-08-23 08:00 CEST To 2026-08-23 20:00 CESTMaintenance has started153h 18mResolved
Aug 11, 2026[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichetteThis issue is resolved. Il problema è stato risolto.4h 59mResolved
Aug 11, 2026[DHL DE] Returns international - Maintenance with temporary impairments from 2026-08-18 06:00 CEST To 2026-08-18 11:00 CESTMaintenance has started170h 20mResolved
Aug 10, 2026[Third-Party] Verzenden via bol - Label Announcement Issue | Problemen met het voormelden van de labelsThe incident has been resolved. Het incident is opgelost.23h 57mResolved
Aug 10, 2026[DPD Germany] Tuesday the 11th of August 2026 from 6 pm to 7 pm (CEST)To continue providing a secure and reliable service, DPD will be carrying out short-term maintenance on **Tuesday, 11 August 2026, from 6:00 PM to 7:00 PM (CEST).** During this time, the **DPD DE Webservice API system…27h 58mResolved
Aug 10, 2026[Third-Party] TNT Italy - Label Announcement Issue | Problema nella creazione delle etichetteThis issue is resolved. Il problema è stato risolto.2h 56mResolved
Aug 7, 2026Correos label announcements failing for accounts using outdated API credentials/ Fallos en el anuncio de etiquetas de Correos para cuentas con credenciales de API desactualizadasThis issue is resolved. La incidencia ha sido resuelta.73h 10mResolved
Aug 5, 2026[Deutsche Post International] Maintenance from 2026-08-09 08:00 CEST To 2026-08-09 10:00 CESTMaintenance has started92h 52mResolved
Aug 3, 2026[Third-Party Issue] Seur - Label announcement issues | Problema al generar etiquetasThe incident has been resolved. El incidente ha sido resuelto.1h 5mResolved
Jul 29, 2026[Third-Party Issue] SEUR - Label Announcement IssuesThe incident has been resolved El incidente ha sido resuelto.21h 57mResolved
Jul 27, 2026[Third-Party Issue] DHL Parcel GB - Label announcement issues when using Sendcloud ratesThe issue is resolved.164h 46mResolved
Jul 17, 2026[Third Party Issue] CTT Express - Label Announcement IssuesThe incident has been resolved. El incidente fue resuelto.3h 0mResolved
Jul 16, 2026[Third-Party Issue] Asendia - Label announcement issuesThis issue is resolved. Het probleem is opgelost. Das Problem ist gelöst. Ce problème a été résolu. Il problema è stato risolto. La incidencia ha sido resuelta.1h 38mResolved
Jul 15, 2026[Third Party Issue] Colissimo - Label Announcement IssuesThis issue is resolved. Ce problème a été résolu.2h 32mResolved
Jul 10, 2026[Multiple integrations] - Item weight import issueThe issue has been resolved.4h 3mResolved
Jul 8, 2026[Third Party Issue] TNT Italy - Label Announcement Issues | Problema nella creazione delle etichetteThe issue has been resolved. Il problema è stato risolto.1h 31mResolved
Jul 8, 2026Asendia label announcement issues / Asendia Problema al generar etiquetasThe incident has been resolved. El incidente fue resuelto.123h 9mResolved
Jul 8, 2026Colissimo label announcement issues / Colissimo Problème de création d’étiquettesThis incident has been resolved. Ce problème a été résolu.3h 19mResolved
Jul 7, 2026[Third Party] Bpost - Label Announcement Issue | Probleem met de aankondiging van het labelThis issue is resolved. Het probleem is opgelost.4h 43mResolved
Jul 6, 2026[Third-Party] DPD - Label announcement issues | Problemen met labelvoormeldingThe incident is resolved Het incident is opgelost.1h 21mResolved
Jun 26, 2026[Ecwid] - Issue importing ordersThe issue has been resolved74h 22mResolved
Jun 25, 2026[Third Party Issue] Correos- Label announcement issuesThe issue has been resolved El problema ya se ha resuelto1h 44mResolved
Jun 23, 2026[Third Party Issue] BRT - Label announcement issues | Problema nella creazione delle etichetteThe issue has been resolved. Il problema è stato risolto.49h 58mResolved
Jun 19, 2026Account onboarding issuesThis issue has been resolved.1h 35mResolved
Jun 18, 2026[Third Party Issue] TNT Italy - Label Announcement IssuesThe issue has been resolved. Il problema è stato risolto.4h 52mResolved
Jun 16, 2026[Third Party Issue] Amazon shipping - Label announcement issues | Problemas con el anuncio de etiquetas | Problèmes de création d'expéditions This issue has been resolved. Esta incidencia se ha resuelto. Ce problème a été résolu.26h 31mResolved
Jun 15, 2026[OnTime] Label Annuouncement Issue | Problema al generar etiquetasThe issue was resolved by the carrier. El transportista ha resuelto el problema.72h 35mResolved
Jun 15, 2026[Lettresuivie] Unable to announce labels - Problèmes de création d'étiquettesL'incident est à présent résolu. The incident has been resolved.1h 23mResolved
Jun 15, 2026[Third Party Issue] GLS Italy - Label Announcement IssuesWe implemented and released a fix. We will continue to monitor the performance to ensure the service is fully restored. Abbiamo implementato e rilasciato una soluzione. Continueremo a monitorare le prestazioni per…1609h 47mResolved
Jun 11, 2026[Third Party Issue] BRT - Label Announcement issuesThe issue has been resolved by the carrier2h 29mResolved
Jun 10, 2026[Third Pary Issue] DPD - Issues creating shipments to Pickup Points | Problemen bij het aanmaken van zendingen naar afhaalpunten | Probleme bei der Erstellung von Sendungen an AbholstellenThis issue has been resolved. Dit probleem is opgelost. Das Problem wurde behoben.5h 51mResolved
Jun 4, 2026[Third Party Issue] GLS Italy - Label Announcement issuesThe incident has been resolved L'anomalia del corriere è stata risolta262h 48mResolved

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How to Read This Sendcloud Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Sendcloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Sendcloud outage in this window ran 67d 1h, against a mean recovery of 2d 6h. If you depend on Sendcloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.