SendGrid Outage History

200 incidents recorded over the last 365 days, 76 of them resolved, 5 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live SendGrid status100.00% uptime history

Every Recorded SendGrid Incident

SendGrid incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 19, 2026United States SMS Carrier Partner Maintenance<p>Our SMS carrier partner in the United States is conducting a planned maintenance from 18 November 2026 at 21:00 PST until 19 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent…6h 0mScheduled
Nov 17, 2026United States SMS Carrier Partner Maintenance<p>Our SMS carrier partner in the United States is conducting a planned maintenance from 16 November 2026 at 21:00 PST until 17 November 2026 at 03:00 PST. During the maintenance window, there could be intermittent…6h 0mScheduled
Oct 29, 2026United States SMS and MMS Carrier Partner Maintenance<p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be…4h 0mScheduled
Oct 29, 2026United States and Canada Twilio SMS and MMS Maintenance<p>Twilio is conducting a planned maintenance from 28 October 2026 at 20:00 PDT until 29 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to…4h 0mScheduled
Oct 28, 2026Russia SMS Carrier Maintenance - Tele2<p>The Tele2 network in Russia is conducting a planned maintenance from 28 October 2026 at 13:00 PDT until 28 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS…4h 0mScheduled
Oct 26, 2026Russia SMS Carrier Maintenance - Tele2<p>The Tele2 network in Russia is conducting a planned maintenance from 26 October 2026 at 13:00 PDT until 26 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS…4h 0mScheduled
Oct 25, 2026Philippines SMS Carrier Maintenance - Globe Telecom<p>The Globe Telecom network in the Philippines is conducting a planned maintenance from 25 October 2026 at 12:00 PDT until 25 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays…2h 0mScheduled
Oct 24, 2026Marketing Campaign Stats MaintenanceWe will be performing a scheduled maintenance on the Marketing Campaigns Stats database on Saturday, October 24, 2026 from 16:00 until 20:00 PDT. During this time, incoming Single Send and Automation statistics will be…4h 0mScheduled
Oct 22, 2026Infrastructure Maintenance on the San Jose (US2) PoPTwilio will conduct infrastructure maintenance on the San Jose (US2) PoP on October 21, 2026, from 10:00pm PDT until 11:30pm PDT. Overall service impact is expected to be minimal. However, there could be intermittent…1h 30mScheduled
Oct 22, 2026United States and Canada Twilio SMS and MMS Maintenance<p>Twilio is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to…4h 0mScheduled
Oct 22, 2026United States SMS and MMS Carrier Partner Maintenance<p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2026 at 20:00 PDT until 22 October 2026 at 00:00 PDT. During the maintenance window, there could be…4h 0mScheduled
Oct 21, 2026Russia SMS Carrier Maintenance - Tele2<p>The Tele2 network in Russia is conducting a planned maintenance from 21 October 2026 at 13:00 PDT until 21 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS…4h 0mScheduled
Oct 20, 2026Australia SMS Carrier Partner Maintenance<p>Our SMS carrier partner in Australia is conducting a planned maintenance from 20 October 2026 at 04:00 PDT until 20 October 2026 at 08:00 PDT. During the maintenance window, there could be intermittent delays…4h 0mScheduled
Oct 20, 2026US SMS and MMS Carrier Maintenance - Small US Carriers<p>A subset of small networks in the US are conducting a planned maintenance from 20 October 2026 at 02:00 PDT until 20 October 2026 at 04:00 PDT. During the maintenance window, there could be intermittent delays…2h 0mScheduled
Oct 19, 2026Russia SMS Carrier Maintenance - Tele2<p>The Tele2 network in Russia is conducting a planned maintenance from 19 October 2026 at 13:00 PDT until 19 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS…4h 0mScheduled
Oct 18, 2026United Kingdom Account Security Carrier Partner Maintenance - EE<p>Our carrier partner EE United Kingdom is conducting a planned maintenance from 18 October 2026 at 15:00 PDT until 18 October 2026 at 19:30 PDT. During the maintenance window, there could be intermittent API request…4h 30mScheduled
Oct 18, 2026Philippines SMS Carrier Maintenance - Globe Telecom<p>The Globe Telecom network in the Philippines is conducting a planned maintenance from 18 October 2026 at 12:00 PDT until 18 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays…2h 0mScheduled
Oct 17, 2026Infrastructure Maintenance: Saturday, October 17, from 2PM-4PM PTIn order to increase the stability and scalability of our systems, we are performing a maintenance on our infrastructure on October 17, 2026 from 2PM-4PM PT. During this time, customers may experience issues with…2h 0mScheduled
Oct 17, 2026Block Suppressions MaintenanceIn order to increase the stability and scalability of our systems, we are performing a maintenance on our infrastructure on October 17, 2026 from 14:00 until 16:00 PDT. During this time, customers may experience issues…2h 0mScheduled
Oct 16, 2026Interconnection Infrastructure Upgrade (IE1)Twilio will perform scheduled network maintenance in our IE1 region during an 8-hour window from 16 October 2026 at 14:00 PDT to 16 October 2026 at 22:00 PDT. During this window, customers may experience a brief…8h 0mScheduled
Oct 16, 2026Canada Account Security Service Partner Maintenance<p>Our service partner is conducting a planned maintenance from 15 October 2026 at 21:00 PDT until 16 October 2026 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for the…4h 0mScheduled
Oct 15, 2026Multiple Destination SMS Carrier Partner Maintenance<p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 14 October 2026 at 22:00 PDT until 15 October 2026 at 04:00 PDT. During the maintenance window, there could be…6h 0mScheduled
Oct 15, 2026United States SMS and MMS Carrier Partner Maintenance<p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 14 October 2026 at 21:00 PDT until 15 October 2026 at 03:00 PDT. During the maintenance window, there could be…6h 0mScheduled
Oct 15, 2026United States and Canada Twilio SMS and MMS Maintenance<p>Twilio is conducting a planned maintenance from 14 October 2026 at 20:00 PDT until 15 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to…4h 0mScheduled
Oct 14, 2026United Kingdom Account Security Carrier Partner Maintenance - Three<p>Our carrier partner Three United Kingdom is conducting a planned maintenance from 14 October 2026 at 15:00 PDT until 14 October 2026 at 16:00 PDT. During the maintenance window, there could be intermittent API…1h 0mScheduled
Oct 14, 2026Russia SMS Carrier Maintenance - Tele2<p>The Tele2 network in Russia is conducting a planned maintenance from 14 October 2026 at 13:00 PDT until 14 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS…4h 0mScheduled
Oct 14, 2026South Africa SMS Carrier Maintenance - Vodacom<p>The Vodacom network in South Africa is conducting a planned maintenance from 14 October 2026 at 13:00 PDT until 14 October 2026 at 18:00 PDT. During the maintenance window, there could be intermittent delays…5h 0mScheduled
Oct 14, 2026United States SMS and MMS Carrier Partner Maintenance<p>Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 14 October 2026 at 03:00 PDT. During the maintenance window, there could be…6h 0mScheduled
Oct 14, 2026US SMS Carrier Maintenance - Small US Carriers<p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 21:00 PDT until 13 October 2026 at 23:00 PDT. During the maintenance window, there could be intermittent delays…2h 0mScheduled
Oct 14, 2026US SMS Carrier Maintenance - Small US Carriers<p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:30 PDT until 14 October 2026 at 00:30 PDT. During the maintenance window, there could be intermittent delays…4h 0mScheduled
Oct 14, 2026US SMS Carrier Maintenance - Small US Carriers<p>A subset of small networks in the US are conducting a planned maintenance from 13 October 2026 at 20:00 PDT until 14 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays…4h 0mScheduled
Oct 13, 2026France Voice Carrier Partner Maintenance<p>Our Voice carrier partner in France is conducting a planned maintenance from 13 October 2026 at 13:00 PDT until 13 October 2026 at 19:00 PDT. During the maintenance window, there could be intermittent call…6h 0mScheduled
Oct 13, 2026Multiple Destination SMS Carrier Partner Maintenance<p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 22:00 PDT until 13 October 2026 at 04:00 PDT. During the maintenance window, there could be…6h 0mScheduled
Oct 13, 2026United States MMS Carrier Partner Maintenance<p>Our MMS carrier partner in the United States is conducting a planned maintenance from 12 October 2026 at 21:00 PDT until 13 October 2026 at 02:00 PDT. During the maintenance window, there could be intermittent delays…5h 0mScheduled
Oct 13, 2026Multiple Destination SMS Carrier Partner Maintenance<p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 12 October 2026 at 20:00 PDT until 13 October 2026 at 03:00 PDT. During the maintenance window, there could be…7h 0mScheduled
Oct 12, 2026Russia SMS Carrier Maintenance - Tele2<p>The Tele2 network in Russia is conducting a planned maintenance from 12 October 2026 at 13:00 PDT until 12 October 2026 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS…4h 0mScheduled
Oct 12, 2026Russia SMS Carrier Maintenance - Volna mobile, UralTel/U-Tel/Ermak RMS, Personnal Communicational and Win Mobile<p>The Volna mobile, UralTel/U-Tel/Ermak RMS, Personnal Communicational and Win Mobile networks in Russia are conducting a planned maintenance from 12 October 2026 at 13:00 PDT until 13 October 2026 at 03:00 PDT. During…14h 0mScheduled
Oct 12, 2026United Arab Emirates SMS Carrier Maintenance - Etisalat<p>The Etisalat network in the United Arab Emirates is conducting a planned maintenance from 12 October 2026 at 13:00 PDT until 12 October 2026 at 19:00 PDT. During the maintenance window, there could be intermittent…6h 0mScheduled
Oct 11, 2026Philippines SMS Carrier Maintenance - Globe Telecom<p>The Globe Telecom network in the Philippines is conducting a planned maintenance from 11 October 2026 at 12:00 PDT until 11 October 2026 at 14:00 PDT. During the maintenance window, there could be intermittent delays…2h 0mScheduled
Oct 11, 2026United Kingdom Account Security Carrier Partner Maintenance - Three<p>Our carrier partner Three United Kingdom is conducting a planned maintenance from 11 October 2026 at 09:00 PDT until 12 October 2026 at 00:30 PDT. During the maintenance window, there could be intermittent API…15h 30mScheduled
Oct 10, 2026Marketing Campaigns Template MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 10, 2026United Kingdom Account Security Carrier Partner Maintenance - ThreeScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 10, 2026Romania SMS Carrier Maintenance - OrangeMaintenance will begin as scheduled in 60 minutes.1 minScheduled
Oct 10, 2026SMS Delivery Delays from Twilio to DigiTel C.A. VenezuelaThe incident has been resolved and SMS delivery from Twilio to DigiTel C.A. network subscribers in Venezuela is operating normally.9h 25mResolved
Oct 10, 2026SMS Delivery Delays and Failures from Twilio to Zamtel ZambiaThe incident has been resolved and SMS delivery from Twilio to Zamtel network subscribers in Zambia is operating normally.6h 19mResolved
Oct 10, 2026Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone NumbersThe incident has been resolved and voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers are operating normally.7h 23mResolved
Oct 10, 2026Elevated Errors Affecting Sip Domain ConfigurationBetween 9:37 PM and 9:47 PM PDT, we experienced a service degradation affecting SIP services due to an outage with a critical downstream provider. During this 10-minute window, customers may have experienced issues…32 minResolved
Oct 10, 2026SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New ZealandTwilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in New Zealand. Our team has identified the cause, and is working to…—Investigating
Oct 9, 2026SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United StatesThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Onvoy Spectrum Mobile network subscribers in the United States is operating normally.2h 50mResolved
Oct 9, 2026SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor NorwayThe incident has been resolved and SMS delivery from Twilio Alphanumeric Sender Type to Telenor network subscribers in Norway is operating normally.4h 1mResolved
Oct 9, 2026SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl ItalyThe incident has been resolved and SMS delivery from Twilio to TIM and Noverca Italia Srl network subscribers in Italy is operating normally.4h 40mResolved
Oct 9, 2026SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile ChinaWe have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.—Investigating
Oct 9, 2026Puerto Rico SMS Carrier Maintenance - LibertyScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Oct 8, 2026SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'IvoireThe incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender Type to Moov network subscribers in Côte d'Ivoire is operating normally.2h 48mResolved
Oct 8, 2026Russia SMS Carrier Maintenance - MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 8, 2026SMS Delivery Delays from Twilio to Verizon United StatesThe incident has been resolved and SMS delivery from Twilio to Verizon network subscribers in the United States is operating normally.8h 33mResolved
Oct 8, 2026Malaysia SMS Carrier Maintenance - DiGi and CelcomScheduled maintenance is currently in progress. We will provide updates as necessary.2h 15mScheduled
Oct 8, 2026Malaysia SMS Carrier Maintenance - Celcom and DiGi<p>The Celcom and DiGi networks in Malaysia are conducting a planned maintenance from 08 October 2026 at 09:00 PDT until 08 October 2026 at 09:45 PDT. During the maintenance window, there could be intermittent delays…45 minScheduled
Oct 8, 2026Voice Call Failures from a Subset of Twilio Phone Numbers to NorwayThe incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway are operating normally.5h 14mResolved
Oct 8, 2026Multiple Destination SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 8, 2026Mexico SMS Carrier Maintenance - AT&TScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 8, 2026United States SMS and MMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 8, 2026Multiple Destination SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 8, 2026Twilio SMS Delivery IssuesTwilio Verify and Programmable SMS delivery have fully recovered, and all impacted services are back to normal performance. This incident is now resolved. Thank you for your patience!6h 27mResolved
Oct 8, 2026United States and Canada Twilio SMS and MMS MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 8, 2026United States SMS and MMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 7, 2026Russia SMS Carrier Maintenance - BeelineScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 7, 2026Russia SMS Carrier Maintenance - Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 7, 2026Russia SMS Carrier Maintenance - MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 7, 2026France Voice Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 7, 2026Russia SMS Carrier Maintenance - Sberbank MobileScheduled maintenance is currently in progress. We will provide updates as necessary.1h 59mScheduled
Oct 7, 2026Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIVScheduled maintenance is currently in progress. We will provide updates as necessary.2h 40mScheduled
Oct 7, 2026SMS and MMS Delivery Receipt Delays from Twilio to AT&T United StatesThe incident has been resolved and SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States are operating normally.7h 24mResolved
Oct 7, 2026SMS Delivery Delays from Twilio to Brisanet BrazilTwilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in…—Investigating
Oct 7, 2026SMS Delivery Delays from Twilio to Brisanet BrazilThe incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.58 minResolved
Oct 7, 2026SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United StatesThe incident has been resolved and SMS and MMS delivery between Twilio and AT&T network subscribers in the United States are operating normally.5h 56mResolved
Oct 7, 2026United States SMS and MMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.33h 0mScheduled
Oct 6, 2026United Kingdom SMS Carrier Maintenance - O2Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 6, 2026Germany SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 6, 2026United Kingdom Account Security Carrier Partner Maintenance - EEScheduled maintenance is currently in progress. We will provide updates as necessary.11h 20mScheduled
Oct 6, 2026Kazakhstan SMS Carrier Maintenance - Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 6, 2026SMS Delivery Delays and Failures from Twilio to Movistar El SalvadorWe have observed a recovery in SMS delivery from Twilio to Movistar network subscribers in El Salvador and are monitoring service stability. We will provide another update in 8 hours or as soon as more information…—Investigating
Oct 6, 2026SMS Delivery Delays from Twilio to O! KyrgyzstanThe incident has been resolved and SMS delivery from Twilio to O! network subscribers in Kyrgyzstan is operating normally.5h 6mResolved
Oct 6, 2026Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation MemoryMemory and Intelligence v3 continue to operate normally. This incident has been resolved.54 minResolved
Oct 6, 2026Russia SMS Carrier Maintenance - MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 6, 2026SMS Delivery Delays from Twilio to MTN NigeriaThe incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.14h 29mResolved
Oct 6, 2026SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom TaiwanThe incident has been resolved and SMS delivery and delivery receipts from Twilio to Chunghwa Telecom network subscribers in Taiwan are operating normally.5h 28mResolved
Oct 6, 2026US SMS Carrier Maintenance - Small US CarriersScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 6, 2026SMS Delivery Delays from Twilio to Rain South Africa and Orange NigerThe incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.2h 31mResolved
Oct 6, 2026MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United StatesThe incident has been resolved and MMS delivery from a subset of Twilio Short Codes to Verizon and T-Mobile network subscribers in the United States is operating normally.3h 20mResolved
Oct 6, 2026Mexico SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 6, 2026Multiple Destination SMS Carrier Partner Maintenance<p>Our SMS carrier partner in the United States and Canada is conducting a planned maintenance from 05 October 2026 at 22:00 PDT until 06 October 2026 at 04:00 PDT. During the maintenance window, there could be…6h 0mScheduled
Oct 6, 2026United States SMS and MMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 6, 2026Puerto Rico SMS Carrier Maintenance - LibertyScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Oct 6, 2026SMS Delivery Failures from Twilio to Orange GuineaThe incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Guinea is operating normally.3h 3mResolved
Oct 5, 2026SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United StatesThe incident has been resolved and SMS delivery from a subset of Twilio Long Codes to AT&T network subscribers in the United States is operating normally.5h 8mResolved
Oct 5, 2026Suppressions MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 5, 2026Suppressions Maintenance: Thursday, October 5, 2026, from 2PM–4PM PTScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 5, 2026Russia SMS Carrier Maintenance - Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Oct 5, 2026SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet BrazilThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Brisanet network subscribers in Brazil is operating normally.8h 2mResolved
Oct 5, 2026Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone NumbersThe incident has been resolved and voice calls from network subscribers to a subset of Twilio France Phone Numbers are operating normally.3h 17mResolved
Oct 5, 2026SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in FranceThe incident has been resolved and SMS delivery between Twilio Long Codes and network subscribers on affected networks in France is operating normally.5h 40mResolved
Oct 5, 2026Delayed Messaging Logs and Status Callbacks in IE1 RegionThe data processing delay has been resolved and the Messaging Logs API, Messaging Status Callbacks, Messaging Insights, Internally Routed Messages and SMS delivery updates in the Ireland region are operating normally at…2h 14mResolved
Oct 5, 2026SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United StatesThe incident has been resolved and SMS delivery from a Subset of Twilio Long Codes to AT&T United States is operating normally.19 minResolved
Oct 5, 2026Republic of the Congo SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 4, 2026United Kingdom Account Security Carrier Partner Maintenance - VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.6h 15mScheduled
Oct 4, 2026SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom IsraelThe incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Cellcom network subscribers in Israel is operating normally.10h 30mResolved
Oct 3, 2026United Kingdom Account Security Carrier Partner Maintenance - VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.6h 30mScheduled
Oct 3, 2026Degraded Service in london-ix edge in ie1 TNXWe have confirmed there was no customer impact, and this incident has been resolved.35 minResolved
Oct 3, 2026SMS Delivery Delays from Twilio to Banglalink BangladeshThe incident has been resolved and SMS delivery from Twilio to Banglalink network subscribers in Bangladesh is operating normally.8h 32mResolved
Oct 3, 2026SMS Delivery Delays from Twilio to Magti GSM GeorgiaThe incident has been resolved and SMS delivery from Twilio to Magti GSM network subscribers in Georgia is operating normally.9h 14mResolved
Oct 2, 2026SMS Delivery Delays and Failures from Twilio to Hi3G ItalyThe incident has been resolved and SMS delivery from Twilio to Hi3G network subscribers in Italy is operating normally.13h 34mResolved
Oct 2, 2026Programmable Messaging API ErrorsWe have monitored and resolved the issue with the Programmable Messaging API. All services are now operating normally at this time.45 minResolved
Oct 2, 2026United Kingdom Account Security Carrier Partner Maintenance - VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Oct 2, 2026500 Errors for Conversations Classic Conversations UpdatesThe issues with updates have been resolved and Conversations Classic is operating normally at this time.1h 23mResolved
Oct 2, 2026Messaging Event Delays for Comms APIThe customer experience for impact is that Bulk Messaging API callers would receive an incorrect/improper 400 error response for Send Messages requests when supplying the address of Senders that were registered during…25 minResolved
Oct 2, 2026Increased Email Deferrals and Delays in DeliveriesOur engineers have investigated and resolved the issues with a subset of customers experiencing a spike in email deferrals and delay in deliveries. From October 1st, 3:50 PM PST to October 2nd, 8:30 AM PST customers may…-106 minResolved
Oct 2, 2026SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV BelgiumThe incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Telenet BidCo NV network subscribers in Belgium is operating normally.4h 27mResolved
Oct 2, 2026Silent Network Authentication (SNA) Failure Increase on AT&T in United StatesThe incident has been resolved and API transactions for Silent Network Authentication (SNA) on AT&T in the United States are operating normally.8h 8mResolved
Oct 2, 2026SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone NetherlandsThe incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Vodafone network subscribers in the Netherlands is operating normally.6h 38mResolved
Oct 2, 2026United States SMS Carrier Maintenance - AT&TScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio IndiaThe incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Jio network subscribers in India is operating normally.7h 39mResolved
Oct 1, 2026United Kingdom Account Security Carrier Partner Maintenance - VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.5h 45mScheduled
Oct 1, 2026United Kingdom Account Security Carrier Partner Maintenance - EEScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Sender Verification MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026Russia SMS Carrier Maintenance - MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Oct 1, 2026A2P Campaign Registration DelaysIssue with A2P campaign creation which may cause delays for customers has been resolved and it is operating normally at this time.4h 53mResolved
Oct 1, 2026Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIVScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil SpainThe incident has been resolved and voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain are operating normally.12h 10mResolved
Oct 1, 2026SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesThe incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to affected networks in the United States are operating normally.3h 9mResolved
Oct 1, 2026SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) SpainThe incident has been resolved and SMS delivery from Twilio to DigiMobil (Movistar) network subscribers in Spain is operating normally.4h 52mResolved
Oct 1, 2026United States SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 1, 2026United States SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026United States and Canada Twilio SMS and MMS MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026SMS Delivery Delays from Twilio to Algar Telecom (CTBC) BrazilThe incident has been resolved and SMS delivery from Twilio to Algar Telecom (CTBC) network subscribers in Brazil is operating normally.7h 8mResolved
Sep 30, 2026Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United StatesThe incident has been resolved and Lookup API transactions involving Verizon in the United States are operating normally.11h 52mResolved
Sep 30, 2026SMS Delivery Delays from Twilio to Kolbi Costa RicaThe incident has been resolved and SMS delivery from Twilio to Kolbi network subscribers in Costa Rica is operating normally.9h 13mResolved
Sep 30, 2026SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in ColombiaThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in Colombia is operating normally.8h 11mResolved
Sep 30, 2026SMS Delivery Delays from Twilio to Tigo GuatemalaThe incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Guatemala is operating normally.2h 30mResolved
Sep 30, 2026SMS Delivery Delays and Failures from Twilio to Wind Tre ItalyThe incident has been resolved and SMS delivery from Twilio to Wind Tre network subscribers in Italy is operating normally.3h 45mResolved
Sep 30, 2026Russia SMS Carrier Maintenance - Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026Czech Republic Voice Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 30, 2026United Arab Emirates SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 30, 2026SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in ChileThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in Chile is operating normally.4h 1mResolved
Sep 30, 2026Delivery Failures From Verify to ChinaWe have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.1h 15mResolved
Sep 30, 2026SMS Delivery Delays from Twilio to Vodafone NetherlandsThe incident has been resolved and SMS delivery from Twilio to Vodafone network subscribers in the Netherlands is operating normally.3h 56mResolved
Sep 30, 2026SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco CambodiaThe incident has been resolved and SMS delivery from Twilio to Metfone, Viettel, Beeline, and Sotelco network subscribers in Cambodia is operating normally.29h 50mResolved
Sep 30, 2026SMS Delivery Delays from a Subset of Twilio Short Codes to Claro ColombiaThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia is operating normally.3h 38mResolved
Sep 30, 2026Messaging Logs API Latency & ErrorsWe are no longer experiencing infrastructure issues affecting the Messaging Logs API. This incident has been resolved.6h 57mResolved
Sep 30, 2026United Kingdom Account Security Carrier Partner Maintenance - ThreeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 30, 2026Canada Account Security Service Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo GuatemalaThe incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Tigo network subscribers in Guatemala is operating normally.2h 38mResolved
Sep 30, 2026Puerto Rico SMS Carrier Maintenance - LibertyScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Sep 30, 2026Russia SMS Carrier Maintenance - MTSScheduled maintenance is currently in progress. We will provide updates as necessary.2h 15mScheduled
Sep 30, 2026SMS Delivery Receipt Delays from Twilio to Tigo GuatemalaThe incident has been resolved and SMS delivery receipts from Twilio to Tigo network subscribers in Guatemala are operating normally.11h 55mResolved
Sep 29, 2026United Kingdom Account Security Carrier Partner Maintenance - VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 29, 2026United Kingdom SMS Carrier Maintenance - T-Mobile / EEScheduled maintenance is currently in progress. We will provide updates as necessary.17h 0mScheduled
Sep 29, 2026United Kingdom Account Security Carrier Partner Maintenance - EEScheduled maintenance is currently in progress. We will provide updates as necessary.17h 0mScheduled
Sep 29, 2026Flex Plugins CLI Is DegradedFlex Plugins CLI has been resolved and is operating normally at this time. New version 7.1.3 of Flex Plugins CLI is released with the fix, kindly upgrade to resume publishing.3h 16mResolved
Sep 29, 2026Japan SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 29, 2026Yemen SMS Carrier Maintenance - HiTS-UNITELScheduled maintenance is currently in progress. We will provide updates as necessary.15 minScheduled
Sep 28, 2026Russia SMS Carrier Maintenance - UralTel/U-Tel/Ermak RMS, Win Mobile, Volna mobile and Personnal CommunicationalScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 28, 2026Russia SMS Carrier Maintenance - UralTel/U-Tel/Ermak RMSThe UralTel/U-Tel/Ermak RMS network in Russia is conducting a planned maintenance from 28 September 2026 at 16:00 PDT until 28 September 2026 at 18:00 PDT. During the maintenance window, there could be intermittent…2h 0mScheduled
Sep 28, 2026Bulk Messaging API ErrorsOur engineers have investigated and resolved an issue with the Bulk Messaging API. From 12:00PM PDT to 12:30PM PDT on Wednesday, 9/16/26, customers may have experienced elevated HTTP 503 status codes and request…0 minResolved
Sep 28, 2026Russia SMS Carrier Maintenance - BeelineScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 28, 2026Russia SMS Carrier Maintenance - Tele2Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 28, 2026Russia SMS Carrier Maintenance - Sberbank MobileScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 28, 2026Automated Alert: No Customer ImpactWe have fully investigated the Flex issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.1h 53mResolved
Sep 28, 2026Russia SMS Carrier Maintenance - MegaFonScheduled maintenance is currently in progress. We will provide updates as necessary.1h 30mScheduled
Sep 28, 2026SMS Delivery Receipt Delays from Twilio to CTBC BrazilThe incident has been resolved and SMS delivery receipts from Twilio to CTBC network subscribers in Brazil are operating normally.40h 19mResolved
Sep 28, 2026Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United KingdomThe incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom are operating normally.16h 53mResolved
Sep 28, 2026SMS Delivery Failures from Twilio to Multiple Networks in SpainThe incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.5h 10mResolved
Sep 28, 2026United States MMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 28, 2026Republic of the Congo SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 27, 2026SMS Delivery Delays from Twilio to Proximus BelgiumThe incident has been resolved and SMS delivery from Twilio to Proximus network subscribers in Belgium is operating normally.6h 19mResolved
Sep 27, 2026Philippines SMS Carrier Maintenance - Globe TelecomScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 27, 2026Malaysia SMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 27, 2026Malaysia SMS Carrier Maintenance - Yes 4GScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 26, 2026Russia SMS Carrier Maintenance - MegaFon<p>The MegaFon network in Russia is conducting a planned maintenance from 26 September 2026 at 12:00 PDT until 26 September 2026 at 13:30 PDT. During the maintenance window, there could be intermittent delays delivering…1h 30mScheduled
Sep 26, 2026Infrastructure Maintenance: Saturday, September 26, from 11AM-5PM PTWe will be undergoing scheduled maintenance during this time.6h 0mScheduled
Sep 26, 2026Infrastructure Maintenance: Saturday, September 26, from 11AM-7PM PTScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 26, 2026MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesTwilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update…—Investigating
Sep 25, 2026Intermittent Trial Unit Errors for Verify 'Try it out' FeatureThis incident has been resolved. The Twilio Verify 'Try it out' feature for trial accounts is operating normally.1h 24mResolved
Sep 25, 2026Egypt SMS Carrier Maintenance - VodafoneScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 25, 2026SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United StatesThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States is operating normally.2h 23mResolved
Sep 25, 2026SMS Delivery Delays from Twilio to Etisalat United Arab EmiratesThe incident has been resolved and SMS delivery from Twilio to Etisalat network subscribers in the United Arab Emirates is operating normally.7h 0mResolved
Sep 25, 2026Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to BrazilThe incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil are operating normally.7h 48mResolved
Sep 25, 2026United States MMS Carrier Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 30mScheduled
Sep 25, 2026User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United StatesThe incident has been resolved and User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States is operating normally.6h 11mResolved
Sep 25, 2026Canada Account Security Service Partner MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 25, 2026SMS Delivery Delays from Twilio to Claro BrazilThe incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Brazil is operating normally.4h 41mResolved
Sep 25, 2026United States SMS and MMS Carrier Maintenance - T-MobileScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Sep 25, 2026SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United StatesThe incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States is operating normally.19h 58mResolved
Sep 25, 2026United States MMS Carrier Maintenance - AT&TScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 24, 2026Event Streams Service DisruptionOur engineers have monitored the fix and confirmed the issue with event streams has been resolved. All services are now operating normally at this time.5h 44mResolved
Sep 24, 2026Russia SMS Carrier Maintenance - Gazprom TelekomScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 24, 2026SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo AlgeriaThe incident has been resolved and SMS delivery receipts from a subset of Twilio Alphanumeric Sender IDs to Ooredoo network subscribers in Algeria are operating normally.23h 3mResolved
Sep 24, 2026Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204This incident has been resolved.43 minResolved
Sep 24, 2026Singapore SMS Carrier Maintenance - SingTelScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 24, 2026Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)Our engineers have monitored the fix and confirmed the issue with Link Branding (Auto SSL Enabled) has been resolved. All services are now operating normally at this time.2h 3mResolved

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How to Read This SendGrid Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before SendGrid acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single SendGrid outage in this window ran 1d 16h, against a mean recovery of 5h 26m. If you depend on SendGrid in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.