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Is Service Fusion Down?

SaaSLive status, outages, and incident history

No. Service Fusion is up right now.

Every monitored Service Fusion system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

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Official Service Fusion status page
How we know: the official Service Fusion status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Service Fusion Status Summary

As of 03:39 UTC on 9 November 2026, Service Fusion is operational. PulsAPI checked Service Fusion's official status page and found 10 of 10 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Service Fusion, counting degraded performance as up. The latest incident, "Investigating Slow Load Times on admin.servicefusion.com", was on Nov 5, 2026 and lasted 56 min.

Cite as: PulsAPI, “Service Fusion status”, checked 9 November 2026, 03:39 UTC. https://www.pulsapi.com/services/service-fusion

Service Fusion Component Status

The main Service Fusion systems on this page. All 10 are operational right now.

10operational
Admin System - admin.servicefusion.com
Operational
API
Operational
Customer Web Portal & Customer Apps
Operational

7 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking FusionPay, GPS Fleet Tracking, QuickBooks Desktop Integration, QuickBooks Online Integration, ServiceCall.ai, vip1, vip2 and other *.totalfsm.com domains, Worker App.

See all of them free

Component statuses may change independently during partial outages.

Recent Service Fusion Outages & Incidents

Incident history from the official Service Fusion status page, including resolution updates.

Investigating Slow Load Times on admin.servicefusion.comResolved Nov 5, 2026 · 56 minResolved

This incident has been resolved. --- [2026-11-05T07:45:00.550-06:00] (monitoring) Platform performance has returned to normal, and load times across admin.servicefusion.com have recovered. Users can resume normal operation. We are continuing to monitor the platform and investigate the cause. We will provide an update once the incident is resolved. --- [2026-11-05T07:07:36.065-06:00] (investigating) We are currently investigating reports of long load times across the platform at admin.servicefusion.com. Users may see pages and actions take longer than usual to load. Our team is working to find the cause, and we will post an update as soon as we have more information.

Intermittent Log-In Issues for Some UsersResolved Oct 28, 2026 · 4h 6mResolved

This incident has been resolved. --- [2026-10-28T12:11:02.119-05:00] (monitoring) A fix has been implemented and we are monitoring the results. Please contact our support team if any log in issues persist. --- [2026-10-28T08:38:43.919-05:00] (investigating) We are still investigating this issue. If you continue to experience this issue, please clear cache and cookies for all time following the steps below. HOW TO CLEAR YOUR BROWSER CACHE AND COOKIES If the application isn't loading or working correctly, clearing your browser's cache and cookies often fixes it. Find your browser below and follow the steps. Tip: Choose "All time" as the time range so the clear is complete. ---------------------------------------- GOOGLE CHROME ---------------------------------------- 1. Open Chrome. 2. Click the three-dot menu in the top-right corner. 3. Click "Settings". 4. Select "Privacy and security". 5. Click "Clear browsing data". 6. Set "Time range" to "All time". 7. Check "Cookies and other site data" and "Cached images and files". 8. Click "Clear data". 9. Close and reopen Chrome, then try the application again. ---------------------------------------- MICROSOFT EDGE ---------------------------------------- 1. Open Edge. 2. Click the three-dot menu in the top-right corner. 3. Click "Settings". 4. Select "Privacy, search, and services". 5. Under "Clear browsing data", click "Choose what to clear". 6. Set "Time range" to "All time". 7. Check "Cookies and other site data" and "Cached images and files". 8. Click "Clear now". 9. Close and reopen Edge, then try the application again. ---------------------------------------- MOZILLA FIREFOX ---------------------------------------- 1. Open Firefox. 2. Click the menu button (three horizontal lines). 3. Click "Settings". 4. Select "Privacy & Security". 5. Under "Cookies and Site Data", click "Clear Data". 6. Make sure "Cookies and Site Data" and "Cached Web Content" are both checked. 7. Click "Clear". 8. Close and reopen Firefox, then try the application again. ---------------------------------------- SAFARI (macOS) ---------------------------------------- 1. Open Safari. 2. In the menu bar at the top of the screen, click "Safari". 3. Click "Settings" (called "Preferences" on older macOS versions). 4. Select the "Privacy" tab. 5. Click "Manage Website Data". 6. Click "Remove All", then click "Remove Now" to confirm. 7. Quit Safari completely (Command + Q). 8. Reopen Safari, then try the application again. ---------------------------------------- Still having trouble? Contact support and tell us which browser and version you're using. --- [2026-10-28T07:09:27.474-05:00] (investigating) We are currently investigating reports that some users are experiencing log-in related issues when attempting to access admin.servicefusion.com. Not all users are affected, and our team is actively working to identify the root cause and restore normal access as quickly as possible. We will provide additional updates as more information becomes available. If you are unable to log in, please contact our Support team at support@servicefusion.com. We apologize for any inconvenience and appreciate your patience.

Errors When Attempting to Save Estimates and JobsResolved Sep 28, 2026 · 3h 59mResolved

This incident has been resolved. --- [2026-09-28T14:21:52.152-05:00] (monitoring) The fix for the jobs and estimates saving issue is live, and functionality has returned to normal. We’re working to restore impacted historical data. --- [2026-09-28T14:17:34.966-05:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-28T14:15:49.253-05:00] (investigating) We are currently investigating reports of errors when attempting to save estimates and jobs.

Service Fusion Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Service Fusion incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history1 day observed
Nov 9100.00% averageNov 9

Live Service Fusion Outage Reports

Problems reported by engineers using Service Fusion. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Service Fusion problems reported yet.

Something wrong with Service Fusion on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Service Fusion

Service Fusion's status page at status.servicefusion.com lists 10 components, such as Admin System - admin.servicefusion.com, Worker App and vip1, vip2 and other *.totalfsm.com domains. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Service Fusion's side or yours.

Over the past 30 days, PulsAPI has measured Service Fusion uptime at 100.00%. Response times, incident history, and SLA tracking for Service Fusion are available on the PulsAPI dashboard.

Service Fusion Status FAQ

Is Service Fusion down right now?

The verdict at the top of this page comes from the latest poll of the official Service Fusion status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Service Fusion is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Service Fusion recovers.

How do I check Service Fusion uptime history?

PulsAPI tracks Service Fusion uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Service Fusion changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Service Fusion outages?

PulsAPI reads the official Service Fusion status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Service Fusion components?

Yes. PulsAPI monitors 10 individual Service Fusion components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Service Fusion goes down?

Yes. Create a free account and subscribe to Service Fusion: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Service Fusion to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Service Fusion problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Service Fusion?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Service Fusion plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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