ServiceNow Outage History
No ServiceNow outage was recorded across 143 observed days. That is a real result rather than missing data: PulsAPI was watching and saw nothing.
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next ServiceNow incident opens instead, at the point where knowing still changes what you do.
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How to Read This ServiceNow Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ServiceNow acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.