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Is SheerID Down?

SaaSLive status, outages, and incident history

No. SheerID is up right now.

Every monitored SheerID system is operational as of November 10, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

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Official SheerID status page
How we know: the official SheerID status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

SheerID Status Summary

As of 04:20 UTC on 10 November 2026, SheerID is operational. PulsAPI checked SheerID's official status page and found 8 of 8 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for SheerID, counting degraded performance as up. The latest incident, "Verification forms and My.SheerID.com degraded performance", was on Oct 29, 2026 and lasted 20 min.

Cite as: PulsAPI, “SheerID status”, checked 10 November 2026, 04:20 UTC. https://www.pulsapi.com/services/sheerid

SheerID Component Status

The main SheerID systems on this page. All 8 are operational right now.

8operational
Faculty programs
Operational
First Responder programs
Operational
Medical programs
Operational

5 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Military programs, Reporting, Student programs, Web services » API, Web services » MySheerID.

See all of them free

Component statuses may change independently during partial outages.

Recent SheerID Outages & Incidents

Incident history from the official SheerID status page, including resolution updates.

Verification forms and My.SheerID.com degraded performanceResolved Oct 29, 2026 · 20 minResolved

The fix was live as of around 22:03 UTC. After a monitoring period, it is now considered resolved. --- [2026-10-29T22:03:54.286Z] (monitoring) The cause has been identified and the fix has rolled out. We are monitoring the fix. Shoppers who got an error should reload the form and try again. The failed attempts didn't save anything, so data loss is not expected.

Increased API latency - This is a continuation/recurrence of the issue resolved earlier today.Resolved Oct 14, 2026 · 30 minResolved

This incident has been resolved. --- [2026-10-14T16:33:51.736Z] (investigating) SheerID is investigating additional instances of increased API latency following resolution of today's earlier incident. Some customers may notice delays when submitting verification requests.

Increased API latencyResolved Oct 14, 2026 · 1h 29mResolved

This incident has been resolved. --- [2026-10-14T15:28:05.423Z] (identified) Identified: We've identified the cause, a problem in our database cluster, and are working on a fix. Error rates have dropped in the last few minutes but are still above normal. Some verification requests are still failing or responding slowly. Notifications about verification results, including webhooks, are delayed because of a backlog. We'll post the next update by 9:00 AM PT. --- [2026-10-14T15:08:41.625Z] (investigating) Investigating: We've traced the errors to slow responses from one of our databases. We're still working to find the cause of the slowdown. Many verification requests and API calls to services.sheerid.com are failing or responding slowly. Some MySheerID portal requests are also failing. We'll post the next update by 8:30 AM PT. --- [2026-10-14T14:41:51.267Z] (investigating) Since about 6:30 AM PT (13:30 UTC) on October 14, many verification requests are failing or responding slowly. End users may see a verification form that won't load or won't submit. API calls to services.sheerid.com may return errors or time out. Some MySheerID portal requests are also failing. We're investigating and will post the next update by 8:00 AM PT. --- [2026-10-14T14:16:17.038Z] (investigating) We are investigating reports of increased API latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests.

SheerID Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a SheerID incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 12100.00% average · 3 days with incidentsNov 10

Going further back: SheerID uptime by month and every recorded SheerID outage.

Live SheerID Outage Reports

Problems reported by engineers using SheerID. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No SheerID problems reported yet.

Something wrong with SheerID on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About SheerID

SheerID exposes 9 monitored components on its status page at status.sheerid.com — API, Web services and MySheerID among them. Follow SheerID downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured SheerID uptime at 100.00%. Response times, incident history, and SLA tracking for SheerID are available on the PulsAPI dashboard.

SheerID Status FAQ

Is SheerID down right now?

The verdict at the top of this page comes from the latest poll of the official SheerID status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if SheerID is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until SheerID recovers.

How do I check SheerID uptime history?

PulsAPI tracks SheerID uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever SheerID changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect SheerID outages?

PulsAPI reads the official SheerID status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual SheerID components?

Yes. PulsAPI monitors 8 individual SheerID components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when SheerID goes down?

Yes. Create a free account and subscribe to SheerID: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with SheerID to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot SheerID problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor SheerID?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so SheerID plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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