Shiprocket Outage History
12 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Shiprocket Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 4, 2026 | ShipRocket Serviceability is down | 765h 54m | Resolved |
| Sep 14, 2026 | ShipRocket M-Site, ShipRocket Support Api, and 2 other services are down | 386h 25m | Resolved |
| Sep 12, 2026 | ShipRocket Engage API is down | 1296h 55m | Resolved |
| Sep 11, 2026 | ShipRocket Engage Web is down | 1303h 9m | Resolved |
| Sep 9, 2026 | ShipRocket Engage API is down | 1366h 6m | Resolved |
| Sep 7, 2026 | ShipRocket Engage API is down | 1413h 39m | Resolved |
| Aug 27, 2026 | ShipRocket Engage API is down | 1563h 19m | Resolved |
| Aug 26, 2026 | ShipRocket Engage API is down | 1588h 3m | Resolved |
| Aug 8, 2026 | Shiprocket Tracking is down | 2027h 18m | Resolved |
| Jul 25, 2026 | ShipRocket Serviceability is down | 1622h 54m | Resolved |
| Jun 11, 2026 | Channel is down | 1955h 11m | Resolved |
| Jun 9, 2026 | ShipRocket UI is down | 2009h 47m | Resolved |
Hear about the next one while it is open
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How to Read This Shiprocket Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Shiprocket acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Shiprocket outage in this window ran 84d 11h, against a mean recovery of 60d 1h. If you depend on Shiprocket in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.